Groupe Tressol Chabrier: Its telephony project.
Introducing the Tressol Chabrier Group
Groupe Tressol Chabrier has been a car and motorcycle distributor for nearly 30 years in the Langudeoc Roussilon, Provence Alpes Côte d’Azur, Limousin and Midi-Pyrénées regions.
The Group in figures :
- 47 sales outlets in 6 départements
- 22 car brands
- 1,000 employees
Tressol Chabrier Group equipment
Our mission:
The Group has equipped its 10-position call center with digiCONTACTS outbound and inbound call center software for the following missions:
- Quality follow-up.
- Overflow.
- Telephone prospecting.
- Traffic generation.
- Loyalty.
The Group has also replaced its standards and integrated a unified VoIP standard for several concessions.
In the near future, a logistics platform will be set up, dedicated to spare parts for dealer and professional sales, interfaced with a DCSnet DMS (management software for automotive distribution).
