{"id":28660,"date":"2024-01-01T08:00:12","date_gmt":"2024-01-01T07:00:12","guid":{"rendered":"https:\/\/www.digicontacts.net\/air-france-recogida-de-llamadas-ip-internacionales\/"},"modified":"2025-06-13T12:35:08","modified_gmt":"2025-06-13T10:35:08","slug":"air-france-recogida-de-llamadas-ip-internacionales","status":"publish","type":"post","link":"https:\/\/www.digicontacts.net\/es\/casos-practicos\/air-france\/","title":{"rendered":"Air France: Recogida de llamadas IP internacionales."},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"28660\" class=\"elementor elementor-28660 elementor-25274\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bbc4f69 e-flex e-con-boxed e-con e-parent\" data-id=\"bbc4f69\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dba05ac elementor-widget elementor-widget-heading\" data-id=\"dba05ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sobre Air France<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-019c87e e-flex e-con-boxed e-con e-parent\" data-id=\"019c87e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3e47b23 e-con-full e-flex e-con e-child\" data-id=\"3e47b23\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4b9c10e elementor-widget elementor-widget-image\" data-id=\"4b9c10e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"470\" height=\"270\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/03\/air-france.webp\" class=\"attachment-large size-large wp-image-25289\" alt=\"Air France\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/03\/air-france.webp 470w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/03\/air-france-300x172.webp 300w\" sizes=\"(max-width: 470px) 100vw, 470px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6fedbea e-con-full e-flex e-con e-child\" data-id=\"6fedbea\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-806e191 elementor-widget elementor-widget-text-editor\" data-id=\"806e191\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Fundada en 1933, <span style=\"color: #000000;\">Air France es la primera compa\u00f1\u00eda a\u00e9rea francesa<\/span> y, junto con KLM, una de las mayores del mundo por volumen de negocio y pasajeros transportados.<\/p><p>Sus actividades se reparten entre el transporte a\u00e9reo de pasajeros, su actividad principal, el transporte de mercanc\u00edas, el mantenimiento y los servicios de los aviones, los \u00e1mbitos conexos de la restauraci\u00f3n (catering a\u00e9reo) a trav\u00e9s de su filial Servair y los servicios a trav\u00e9s de Air France Consulting.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6a9e0e5 e-flex e-con-boxed e-con e-parent\" data-id=\"6a9e0e5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3449771 elementor-widget elementor-widget-heading\" data-id=\"3449771\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00bfPor qu\u00e9 elegiste digiCONTACTS?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-449572a e-flex e-con-boxed e-con e-parent\" data-id=\"449572a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c03a6e elementor-widget elementor-widget-text-editor\" data-id=\"9c03a6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Nuestra misi\u00f3n:<\/h3><p>Implantaci\u00f3n de una infraestructura VoIP que permite a Air France, sin modificar su estructura local, seleccionar las llamadas y redistribuirlas a las competencias adecuadas.<\/p><h3>Nuestros comentarios:  <\/h3><ul><li>Las llamadas administrativas entrantes son atendidas directamente por la sucursal.<\/li><li>Las llamadas entrantes del servicio de atenci\u00f3n al cliente se gestionan primero mediante la soluci\u00f3n IVR de Orange Business Services, que califica las llamadas antes de redistribuirlas a los distintos centros de llamadas a trav\u00e9s de Bluelink.<\/li><\/ul><h3>Lo m\u00e1s destacado:<\/h3><ul><li><div>Mantenimiento 24 horas.<\/div><\/li><li><div>Simplifica la gesti\u00f3n de tu infraestructura de telecomunicaciones.<\/div><\/li><li><div>Centralizaci\u00f3n de los flujos de voz.<\/div><\/li><li><div>Emergencia RTPC (Red Telef\u00f3nica P\u00fablica Conmutada).<\/div><\/li><li><div>Ahorro inmediato en llamadas internacionales.<\/div><\/li><li><div>Estad\u00edsticas de llamadas entrantes.<\/div><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2e129fa e-flex e-con-boxed e-con e-parent\" data-id=\"2e129fa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b9b92b elementor-widget elementor-widget-image\" data-id=\"3b9b92b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"991\" height=\"476\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/03\/schema-af-klm.webp\" class=\"attachment-large size-large wp-image-25292\" alt=\"Air France et KLM\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/03\/schema-af-klm.webp 991w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/03\/schema-af-klm-300x144.webp 300w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/03\/schema-af-klm-768x369.webp 768w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/03\/schema-af-klm-710x341.webp 710w\" sizes=\"(max-width: 991px) 100vw, 991px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0826971 e-flex e-con-boxed e-con e-parent\" data-id=\"0826971\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-48fc75f e-con-full e-flex e-con e-child\" data-id=\"48fc75f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-575eb82 elementor-widget__width-initial animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"575eb82\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_center   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tDemostraci\u00f3n gratuita\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \">Mejora <span>tus relaciones con los clientes<\/span> hoy.<\/h2><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45fd34b elementor-align-left elementor-widget__width-auto animated-fast elementor-align--mobileleft elementor-invisible elementor-widget elementor-widget-elementskit-button\" data-id=\"45fd34b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.digicontacts.net\/es\/pongase-en-contacto-con\/\" class=\"elementskit-btn cta-reservez-votre-demo whitespace--normal\" id=\"\">\n\t\t\t\t\tReserva tu demostraci\u00f3n<i class=\"far fa-arrow-alt-circle-right\"><\/i>\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Presentaci\u00f3n de Air France Fundada en 1933, Air France es la primera compa\u00f1\u00eda a\u00e9rea francesa y, junto con KLM, una de las mayores compa\u00f1\u00edas a\u00e9reas del mundo [&#8230;].<\/p>\n","protected":false},"author":1,"featured_media":25295,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[38],"tags":[],"class_list":["post-28660","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-casos-practicos"],"contentshake_article_id":"","_links":{"self":[{"href":"https:\/\/www.digicontacts.net\/es\/wp-json\/wp\/v2\/posts\/28660","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.digicontacts.net\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.digicontacts.net\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.digicontacts.net\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.digicontacts.net\/es\/wp-json\/wp\/v2\/comments?post=28660"}],"version-history":[{"count":0,"href":"https:\/\/www.digicontacts.net\/es\/wp-json\/wp\/v2\/posts\/28660\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.digicontacts.net\/es\/wp-json\/wp\/v2\/media\/25295"}],"wp:attachment":[{"href":"https:\/\/www.digicontacts.net\/es\/wp-json\/wp\/v2\/media?parent=28660"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.digicontacts.net\/es\/wp-json\/wp\/v2\/categories?post=28660"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.digicontacts.net\/es\/wp-json\/wp\/v2\/tags?post=28660"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}