{"id":28645,"date":"2025-02-17T16:33:15","date_gmt":"2025-02-17T15:33:15","guid":{"rendered":"https:\/\/www.digicontacts.net\/servidor-de-voz-interactivo\/"},"modified":"2025-12-10T17:14:11","modified_gmt":"2025-12-10T16:14:11","slug":"servidor-de-voz-interactivo","status":"publish","type":"page","link":"https:\/\/www.digicontacts.net\/es\/solucion-cliente-relacion\/necesidad\/servidor-de-voz-interactivo\/","title":{"rendered":"Servidor de voz interactivo"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"28645\" class=\"elementor elementor-28645 elementor-24940\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7df0e3a1 hero-section e-flex e-con-boxed e-con e-parent\" data-id=\"7df0e3a1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-69447d52 e-con-full e-flex e-con e-child\" data-id=\"69447d52\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2bc2e460 e-con-full e-flex e-con e-child\" data-id=\"2bc2e460\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f3c4c55 elementor-widget elementor-widget-elementskit-heading\" data-id=\"6f3c4c55\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;css&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-text_center\"><h1 class=\"elementskit-section-subtitle  \">\n\t\t\t\t\t\tSOFTWARE SVI VOICE: SERVIDOR DE VOZ PARA CENTROS DE LLAMADAS\n\t\t\t\t\t<\/h1><h2 class=\"ekit-heading--title elementskit-section-title \">Mejora el recorrido del cliente con un <span>RIV de alto rendimiento<\/span>.<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Al automatizar las interacciones de voz, nuestro software IVR gu\u00eda a los llamantes mediante un men\u00fa de voz intuitivo y los dirige instant\u00e1neamente al servicio adecuado. Equipado con un sistema de reconocimiento de voz de alto rendimiento, optimiza la gesti\u00f3n de las llamadas, reduce el tiempo de espera y disminuye los costes operativos. <\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-412d1f31 e-con-full e-flex e-con e-child\" data-id=\"412d1f31\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-742df570 elementor-align-left elementor-widget__width-auto animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-button\" data-id=\"742df570\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"#demande-demo\" class=\"elementskit-btn cta-reservez-une-demo-gratuite whitespace--normal\" id=\"\">\n\t\t\t\t\tReserva una demostraci\u00f3n gratuita<i class=\"far fa-arrow-alt-circle-right\"><\/i>\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-30153a49 e-con-full e-flex e-con e-child\" data-id=\"30153a49\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-36cf3985 e-con-full e-flex e-con e-child\" data-id=\"36cf3985\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-52a2052f elementor-widget elementor-widget-image\" data-id=\"52a2052f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/logiciel-svi-serveur-vocal-interactif.webp\" class=\"attachment-large size-large wp-image-24952\" alt=\"Logiciel SVI - Serveur Vocal Interactif\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-841cfe9 e-flex e-con-boxed e-con e-parent\" data-id=\"841cfe9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e70ae93 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"e70ae93\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-43efa7f5 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"43efa7f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--simple \" \n\t\t tabindex=\"-1\">\n            <img decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/air-france-logo.webp\" class=\"attachment-full size-full wp-image-24384\" alt=\"Air France\" title=\"\"><img decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/air-france-logo.webp\" class=\"attachment-full size-full wp-image-24384\" alt=\"Air France\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-13cd92f3 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"13cd92f3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4025c7ff elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"4025c7ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--simple \" \n\t\t tabindex=\"-1\">\n            <img decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/amadeus-logo.png\" class=\"attachment-full size-full wp-image-23898\" alt=\"Amadeus\" title=\"\"><img decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/amadeus-logo.png\" class=\"attachment-full size-full wp-image-23898\" alt=\"Amadeus\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3001aadd e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"3001aadd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a6388e4 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"3a6388e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--simple \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/commsoft-logo.png\" class=\"attachment-full size-full wp-image-23927\" alt=\"Commsoft\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/commsoft-logo.png\" class=\"attachment-full size-full wp-image-23927\" alt=\"Commsoft\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2e4c7976 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"2e4c7976\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7badae48 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"7badae48\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--simple \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/groupe-caille-logo.png\" class=\"attachment-full size-full wp-image-23901\" alt=\"Groupe Caille\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/groupe-caille-logo.png\" class=\"attachment-full size-full wp-image-23901\" alt=\"Groupe Caille\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5678b381 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"5678b381\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1dfdb0aa elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"1dfdb0aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--simple \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/odity-logo.png\" class=\"attachment-full size-full wp-image-23936\" alt=\"Odity\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/odity-logo.png\" class=\"attachment-full size-full wp-image-23936\" alt=\"Odity\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-11968a06 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"11968a06\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c08239 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"9c08239\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--simple \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/stellantis-logo.png\" class=\"attachment-full size-full wp-image-23895\" alt=\"Stellantis\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/stellantis-logo.png\" class=\"attachment-full size-full wp-image-23895\" alt=\"Stellantis\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-27799a25 e-flex e-con-boxed e-con e-parent\" data-id=\"27799a25\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-769e2e79 e-con-full e-flex e-con e-child\" data-id=\"769e2e79\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-196f8119 e-con-full e-flex e-con e-child\" data-id=\"196f8119\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f14efed animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"f14efed\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_center   ekit_heading_tablet-   ekit_heading_mobile-text_left\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tTus necesidades\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \">Mejora <span>la experiencia del usuario<\/span> con nuestro software IVR.<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Integra el software IVR de digiCONTACTS en tu centro de llamadas y benef\u00edciate de una soluci\u00f3n potente y personalizable. Mejora la experiencia del cliente y maximiza su satisfacci\u00f3n mediante una gesti\u00f3n inteligente de las llamadas. <\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2767d5d2 e-flex e-con-boxed e-con e-parent\" data-id=\"2767d5d2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1c8c1d83 e-con-full e-flex e-con e-child\" data-id=\"1c8c1d83\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-60acc357 e-con-full e-flex e-con e-child\" data-id=\"60acc357\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8b6036c e-con-full e-flex e-con e-child\" data-id=\"8b6036c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-525696ab ekit-equal-height-enable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"525696ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-center text-center icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-consult\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Establece recorridos del cliente 100% personalizados                <\/h3>\n                        \t\t  \t<p>Utiliza nuestra soluci\u00f3n para personalizar tus mensajes de voz, crear escenarios adaptados a cada recorrido del cliente y ofrecer la mejor experiencia posible al cliente.<\/p>\n                                        <div class=\"box-footer disable_hover_button\">\n                    <div class=\"btn-wraper\">\n                                                            <a class=\"elementskit-btn whitespace--normal\" href=\"#demande-demo\">\n                                        M\u00e1s informaci\u00f3n                                    <\/a>\n                                                        <\/div>\n                <\/div>\n                    <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1edc7f11 e-con-full e-flex e-con e-child\" data-id=\"1edc7f11\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58896b73 ekit-equal-height-enable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"58896b73\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-center text-center icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-support1\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Ofrecer un servicio de atenci\u00f3n al cliente siempre disponible                  <\/h3>\n                        \t\t  \t<p>Ofrece a tus clientes un servicio 24\/7. Obtendr\u00e1n respuestas instant\u00e1neas, sin tener que hablar con un asesor. <\/p>\n                                        <div class=\"box-footer disable_hover_button\">\n                    <div class=\"btn-wraper\">\n                                                            <a class=\"elementskit-btn whitespace--normal\" href=\"#demande-demo\">\n                                        M\u00e1s informaci\u00f3n                                    <\/a>\n                                                        <\/div>\n                <\/div>\n                    <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-444267f2 e-con-full e-flex e-con e-child\" data-id=\"444267f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3003c1a8 ekit-equal-height-enable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"3003c1a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-center text-center icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-conversation\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Maximiza la tasa de resoluci\u00f3n de tus contactos                <\/h3>\n                        \t\t  \t<p>Con un servidor de voz interactivo, tu empresa puede automatizar el proceso de dirigir a los usuarios al servicio o la persona adecuados, con total autonom\u00eda.<\/p>\n                                        <div class=\"box-footer disable_hover_button\">\n                    <div class=\"btn-wraper\">\n                                                            <a class=\"elementskit-btn whitespace--normal\" href=\"#demande-demo\">\n                                        M\u00e1s informaci\u00f3n                                    <\/a>\n                                                        <\/div>\n                <\/div>\n                    <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d8b406 e-flex e-con-boxed e-con e-parent\" data-id=\"5d8b406\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-35a4a765 e-con-full e-flex e-con e-child\" data-id=\"35a4a765\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1926b7e elementor-widget elementor-widget-image\" data-id=\"1926b7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"404\" height=\"415\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/intelligence-artificielle.png\" class=\"attachment-large size-large wp-image-23879\" alt=\"Intelligence Artificielle\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/intelligence-artificielle.png 404w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/intelligence-artificielle-292x300.png 292w\" sizes=\"(max-width: 404px) 100vw, 404px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-400ec88b e-con-full e-flex e-con e-child\" data-id=\"400ec88b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ccd3f8c animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"1ccd3f8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-text_left\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tInteligencia Artificial\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \">Destaca entre tus competidores con nuestra tecnolog\u00eda de <span>I.A.<\/span>.<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Con digiCONTACTS, te beneficias de una soluci\u00f3n dotada de inteligencia artificial segura y totalmente personalizable. Simplifica la gesti\u00f3n de tus interacciones al tiempo que optimizas tu productividad. <\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-128e5617 elementor-align-left animated-fast elementor-align--mobilecenter elementor-invisible elementor-widget elementor-widget-elementskit-button\" data-id=\"128e5617\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;,&quot;_animation_delay&quot;:200,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.digicontacts.net\/es\/inteligencia-artificial\/\" class=\"elementskit-btn cta-decouvrez-ia whitespace--normal\" id=\"\">\n\t\t\t\t\tDescubre nuestra tecnolog\u00eda de IA<i class=\"far fa-arrow-alt-circle-right\"><\/i>\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1797d368 e-con-full e-flex e-con e-child\" data-id=\"1797d368\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4018fd14 keydesign-h6 animated-fast elementor-widget__width-inherit elementor-invisible elementor-widget elementor-widget-elementskit-stylish-list\" data-id=\"4018fd14\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-stylish-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\">\t\t<ul class=\"ekit-stylish-list \" >\n\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-9176c3a\" >\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-pointer-right\"><\/i>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">Tecnolog\u00eda 100% personalizable<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-aa8aca8\" >\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-home\"><\/i>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">Soluci\u00f3n alojada en Francia<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-b4e5723\" >\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-clock\"><\/i>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">Despliegue r\u00e1pido y sencillo<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-ebec101\" >\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-screen\"><\/i>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">I.A. disponible en 7 idiomas<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-28b0a28\" >\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-atomic\"><\/i>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">Acelerador del crecimiento<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6c475e4f e-flex e-con-boxed e-con e-parent\" data-id=\"6c475e4f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-31164f88 e-con-full e-flex e-con e-child\" data-id=\"31164f88\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-201a03f6 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"201a03f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_center   ekit_heading_tablet-   ekit_heading_mobile-text_left\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tNuestras caracter\u00edsticas\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \">Las <span>mejores caracter\u00edsticas<\/span> de nuestro servidor de voz interactivo.<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Con sus numerosas funciones, nuestro software VOICE IVR te ayuda a mejorar tanto la calidad de tus llamadas como tu productividad, a lo largo de todo el recorrido del cliente.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-48a9bc08 e-flex e-con-boxed e-con e-parent\" data-id=\"48a9bc08\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1b51d0a3 e-con-full e-flex e-con e-child\" data-id=\"1b51d0a3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-564f23c3 e-con-full e-flex e-con e-child\" data-id=\"564f23c3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-663cc1fa widget-link-underline animated-fast ekit-equal-height-enable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"663cc1fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-message-1\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Utiliza mensajes IVR pregrabados                <\/h3>\n                        \t\t  \t<p>Cuando un cliente potencial, un cliente o un socio intenta llamarte, tienes que poder ofrecerle la mejor experiencia posible. Nuestra soluci\u00f3n IVR te permite configurar mensajes gen\u00e9ricos pregrabados y mensajes de espera. <\/p>\n                                        <div class=\"box-footer disable_hover_button\">\n                    <div class=\"btn-wraper\">\n                                                            <a class=\"elementskit-btn whitespace--normal\" href=\"#demande-demo\">\n                                        M\u00e1s informaci\u00f3n                                    <\/a>\n                                                        <\/div>\n                <\/div>\n                    <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a130638 e-con-full e-flex e-con e-child\" data-id=\"a130638\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3bee013e widget-link-underline animated-fast ekit-equal-height-enable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"3bee013e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-phone-call2\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Anuncia el n\u00famero de llamantes en la cola                <\/h3>\n                        \t\t  \t<p>Puedes indicar a tus interlocutores cu\u00e1ntas personas est\u00e1n delante de ellos en la cola. Esto les da una idea aproximada de cu\u00e1nto tiempo tendr\u00e1n que esperar. Esto les tranquiliza y mejora su experiencia como clientes.  <\/p>\n                                        <div class=\"box-footer disable_hover_button\">\n                    <div class=\"btn-wraper\">\n                                                            <a class=\"elementskit-btn whitespace--normal\" href=\"#demande-demo\">\n                                        M\u00e1s informaci\u00f3n                                    <\/a>\n                                                        <\/div>\n                <\/div>\n                    <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-36a2b251 e-con-full e-flex e-con e-child\" data-id=\"36a2b251\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f3afa4e widget-link-underline animated-fast ekit-equal-height-enable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"f3afa4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-abacus1\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Prioriza todas tus llamadas entrantes                <\/h3>\n                        \t\t  \t<p>Los sistemas IVR deben ser capaces de reconocer a los llamantes m\u00e1s importantes. Una vez que el sistema reconoce a la persona que llama, debe ser capaz de moverla al principio de la cola, o transferirla al responsable de atenci\u00f3n al cliente adecuado. <\/p>\n                                        <div class=\"box-footer disable_hover_button\">\n                    <div class=\"btn-wraper\">\n                                                            <a class=\"elementskit-btn whitespace--normal\" href=\"#demande-demo\">\n                                        M\u00e1s informaci\u00f3n                                    <\/a>\n                                                        <\/div>\n                <\/div>\n                    <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ce708a e-con-full e-flex e-con e-child\" data-id=\"ce708a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1c1f1f08 e-con-full e-flex e-con e-child\" data-id=\"1c1f1f08\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-36448353 widget-link-underline animated-fast ekit-equal-height-enable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"36448353\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-light-bulb\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Recopilar informaci\u00f3n sobre las personas que llaman                <\/h3>\n                        \t\t  \t<p>Un software IVR de alto rendimiento debe ser capaz de reconocer los comandos de voz y las teclas pulsadas por los llamantes. Esta funci\u00f3n garantiza que cada persona que llama sea dirigida eficazmente al agente o departamento adecuado, mejorando la precisi\u00f3n del enrutamiento de llamadas y maximizando la satisfacci\u00f3n del cliente. <\/p>\n                                        <div class=\"box-footer disable_hover_button\">\n                    <div class=\"btn-wraper\">\n                                                            <a class=\"elementskit-btn whitespace--normal\" href=\"#demande-demo\">\n                                        M\u00e1s informaci\u00f3n                                    <\/a>\n                                                        <\/div>\n                <\/div>\n                    <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6a096a6 e-con-full e-flex e-con e-child\" data-id=\"6a096a6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66c7b13 widget-link-underline animated-fast ekit-equal-height-enable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"66c7b13\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-calendar-1\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Crea un escenario para una fecha especial                <\/h3>\n                        \t\t  \t<p>Con el software IVR, puedes personalizar el enrutamiento de llamadas para fechas concretas. Ya sea para vacaciones escolares o d\u00edas festivos, una vez pasada la fecha, el escenario de enrutamiento est\u00e1ndar se reanuda autom\u00e1ticamente, garantizando que las llamadas se gestionan sin problemas y de acuerdo con las necesidades de tu empresa. <\/p>\n                                        <div class=\"box-footer disable_hover_button\">\n                    <div class=\"btn-wraper\">\n                                                            <a class=\"elementskit-btn whitespace--normal\" href=\"#demande-demo\">\n                                        M\u00e1s informaci\u00f3n                                    <\/a>\n                                                        <\/div>\n                <\/div>\n                    <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fcbb42a e-con-full e-flex e-con e-child\" data-id=\"fcbb42a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bd69f67 widget-link-underline animated-fast ekit-equal-height-enable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"bd69f67\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-database1\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Recopila datos de tu centro de llamadas                  <\/h3>\n                        \t\t  \t<p>Controla tu actividad de atenci\u00f3n al cliente en tiempo real y mide el rendimiento de tus agentes mediante el panel de control del software IVR. Esta funci\u00f3n te permite analizar los datos de tus llamadas y optimizar continuamente la gesti\u00f3n y eficacia de tu centro de contacto. <\/p>\n                                        <div class=\"box-footer disable_hover_button\">\n                    <div class=\"btn-wraper\">\n                                                            <a class=\"elementskit-btn whitespace--normal\" href=\"#demande-demo\">\n                                        M\u00e1s informaci\u00f3n                                    <\/a>\n                                                        <\/div>\n                <\/div>\n                    <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6ddabe3f e-flex e-con-boxed e-con e-parent\" data-id=\"6ddabe3f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-62b6e95f e-con-full e-flex e-con e-child\" data-id=\"62b6e95f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1f6ab206 e-con-full e-flex e-con e-child\" data-id=\"1f6ab206\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-58b0d999 e-con-full e-flex e-con e-child\" data-id=\"58b0d999\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a121709 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"4a121709\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_center   ekit_heading_tablet-   ekit_heading_mobile-text_left\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tTus prestaciones\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \"><span>Optimiza la gesti\u00f3n<\/span> de tus vol\u00famenes de llamadas con nuestro software IVR de voz.<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Adem\u00e1s de sus funciones esenciales, nuestro software Voice IVR te permite personalizar la atenci\u00f3n al cliente garantizando un rendimiento \u00f3ptimo, incluso en caso de grandes vol\u00famenes de llamadas. Descubre todas las ventajas de nuestro software Voice IVR para una atenci\u00f3n al cliente \u00f3ptima. <\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5ed4d23b sticky-section e-flex e-con-boxed e-con e-parent\" data-id=\"5ed4d23b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6ac31543 e-con-full e-flex e-con e-child\" data-id=\"6ac31543\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4103c109 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"4103c109\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;css&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tPersonalizaci\u00f3n\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \">\u00a1<span>Ofrece<\/span> una experiencia \u00fanica al cliente personalizando cada recorrido del cliente!<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Un IVR eficaz debe ser breve, conciso y sin preguntas o peticiones innecesarias. Definir los posibles escenarios es, por tanto, un paso esencial. Para garantizar una buena experiencia del cliente, es aconsejable dise\u00f1ar un men\u00fa con un n\u00famero limitado de opciones, para reducir el tiempo de espera.  <\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c811f93 elementor-align-left elementor-widget__width-auto animated-fast elementor-align--mobileleft elementor-invisible elementor-widget elementor-widget-elementskit-button\" data-id=\"3c811f93\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"#demande-demo\" class=\"elementskit-btn cta-decouvrez-solution whitespace--normal\" id=\"\">\n\t\t\t\t\tDescubre nuestra soluci\u00f3n<i class=\"far fa-arrow-alt-circle-right\"><\/i>\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2be4eafd e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"2be4eafd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:200}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2382d7b8 elementor-widget elementor-widget-image\" data-id=\"2382d7b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"388\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/personnalisation.webp\" class=\"attachment-large size-large wp-image-24974\" alt=\"Personnalisation du parcours client\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7cc9f05 sticky-section e-flex e-con-boxed e-con e-parent\" data-id=\"7cc9f05\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4f1f8a09 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"4f1f8a09\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:100}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2716e96a elementor-widget elementor-widget-image\" data-id=\"2716e96a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"388\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/performance.webp\" class=\"attachment-large size-large wp-image-24977\" alt=\"Performance fort volume d&amp;apos;appels\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-72e0d46a e-con-full e-flex e-con e-child\" data-id=\"72e0d46a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-33e9cfa5 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"33e9cfa5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;css&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tRendimiento\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \"><span>Asegura<\/span> \u00a1un rendimiento \u00f3ptimo incluso con grandes vol\u00famenes de llamadas!<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Para optimizar a\u00fan m\u00e1s tu IVR, puedes redirigir determinadas llamadas a recursos de autoayuda u ofrecer a los llamantes la opci\u00f3n de dejar un mensaje de voz. Esto reduce la carga de trabajo de los agentes y mejora la eficacia del servicio. <\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b28128d elementor-align-left elementor-widget__width-auto animated-fast elementor-align--mobileleft elementor-invisible elementor-widget elementor-widget-elementskit-button\" data-id=\"6b28128d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"#demande-demo\" class=\"elementskit-btn cta-decouvrez-solution whitespace--normal\" id=\"\">\n\t\t\t\t\tDescubre nuestra soluci\u00f3n<i class=\"far fa-arrow-alt-circle-right\"><\/i>\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5edab996 sticky-section e-flex e-con-boxed e-con e-parent\" data-id=\"5edab996\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-63795895 e-con-full e-flex e-con e-child\" data-id=\"63795895\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-52114c0e animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"52114c0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;css&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tEn tiempo real\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \">\u00a1<span>Monitoriza<\/span> y optimiza tus recursos en tiempo real!<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Analiza los indicadores clave de rendimiento (KPI), como el tiempo medio de gesti\u00f3n, la velocidad media de respuesta y el n\u00famero de llamadas perdidas. Con los datos del men\u00fa IVR, puedes ajustar tus recursos en funci\u00f3n de las competencias y las necesidades de la empresa, para una gesti\u00f3n m\u00e1s eficaz. <\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d7a6ef9 elementor-align-left elementor-widget__width-auto animated-fast elementor-align--mobileleft elementor-invisible elementor-widget elementor-widget-elementskit-button\" data-id=\"1d7a6ef9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"#demande-demo\" class=\"elementskit-btn cta-decouvrez-solution whitespace--normal\" id=\"\">\n\t\t\t\t\tDescubre nuestra soluci\u00f3n<i class=\"far fa-arrow-alt-circle-right\"><\/i>\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a85408e e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"a85408e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:200}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-61d32fed elementor-widget elementor-widget-image\" data-id=\"61d32fed\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"388\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/statistiques-temps-reel.webp\" class=\"attachment-large size-large wp-image-24980\" alt=\"Statistiques en temps r\u00e9el\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6bfb9f2d e-flex e-con-boxed e-con e-parent\" data-id=\"6bfb9f2d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7e594631 e-con-full e-flex e-con e-child\" data-id=\"7e594631\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-28300859 e-con-full e-flex e-con e-child\" data-id=\"28300859\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ed0737a animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"1ed0737a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_center   ekit_heading_tablet-   ekit_heading_mobile-text_left\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tConexi\u00f3n CRM\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \">\u00a1<span>Conecta f\u00e1cilmente<\/span> nuestro software con tu CRM!<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Nuestro software VOICE IVR es intuitivo, totalmente seguro y 100% personalizable.<br \/>\u00a1Conecta f\u00e1cilmente tu aplicaci\u00f3n empresarial o CRM a una de las 40 aplicaciones compatibles y mejora tus relaciones con los clientes a largo plazo!<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7a737d88 e-con-full e-flex e-con e-child\" data-id=\"7a737d88\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5f915bd e-con-full e-flex e-con e-child\" data-id=\"5f915bd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2a637092 e-con-full e-flex e-con e-child\" data-id=\"2a637092\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-3141439e e-con-full e-flex e-con e-child\" data-id=\"3141439e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4cffb694 elementor-widget__width-initial elementor-absolute elementor-hidden-tablet elementor-hidden-mobile animated-fast elementor-view-default elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"4cffb694\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"icon icon-right-arrow\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30e35332 animated-fast ekit-equal-height-disable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"30e35332\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_delay&quot;:100,&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-server-5\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Despliega nuestra soluci\u00f3n                <\/h3>\n                        \t\t  \t<p>Nuestra soluci\u00f3n se implanta en tu departamento en menos de 24 horas.<\/p>\n                                <\/div>\n        \n        \n                    <div class=\"ekit-icon-box-badge ekit_position_top_right\">\n                <span class=\"ekit-badge\">PASO 1<\/span>\n            <\/div>\n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1dd03e8f e-con-full e-flex e-con e-child\" data-id=\"1dd03e8f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d324fe7 elementor-widget__width-initial elementor-absolute elementor-hidden-tablet elementor-hidden-mobile elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"4d324fe7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"icon icon-right-arrow\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b2be168 elementor-widget__width-initial elementor-absolute elementor-hidden-tablet elementor-hidden-mobile animated-fast elementor-view-default elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"6b2be168\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;_animation_delay&quot;:200,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"icon icon-right-arrow\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a1ce32d animated-fast ekit-equal-height-disable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"4a1ce32d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_delay&quot;:100,&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-line-chart1\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Conecta tu CRM                <\/h3>\n                        \t\t  \t<p>Conecta r\u00e1pida y f\u00e1cilmente tu CRM o aplicaci\u00f3n empresarial.<\/p>\n                                <\/div>\n        \n        \n                    <div class=\"ekit-icon-box-badge ekit_position_top_right\">\n                <span class=\"ekit-badge\">PASO 2<\/span>\n            <\/div>\n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-207ca738 e-con-full e-flex e-con e-child\" data-id=\"207ca738\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1fb8d597 animated-fast ekit-equal-height-disable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"1fb8d597\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_delay&quot;:200,&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-graph-2\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Desarrolla tus resultados                <\/h3>\n                        \t\t  \t<p>\u00a1Pon en marcha una estrategia ganadora de relaciones con los clientes!<\/p>\n                                <\/div>\n        \n        \n                    <div class=\"ekit-icon-box-badge ekit_position_top_right\">\n                <span class=\"ekit-badge\">PASO 3<\/span>\n            <\/div>\n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-62a2e87f e-flex e-con-boxed e-con e-parent\" data-id=\"62a2e87f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-42ebf2ff e-con-full e-flex e-con e-child\" data-id=\"42ebf2ff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-30115497 e-con-full e-flex e-con e-child\" data-id=\"30115497\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ca2ba0a e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"ca2ba0a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7618cb87 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"7618cb87\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--fade \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/microsoft-dynamics.webp\" class=\"attachment-full size-full wp-image-24570\" alt=\"Microsoft Dynamics\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/microsoft-dynamics.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/microsoft-dynamics-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/microsoft-dynamics.webp\" class=\"attachment-full size-full wp-image-24570\" alt=\"Microsoft Dynamics\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/microsoft-dynamics.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/microsoft-dynamics-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-73184258 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"73184258\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4060130f elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"4060130f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--fade \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/freshdesk-1.webp\" class=\"attachment-full size-full wp-image-24573\" alt=\"Freshdesk\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/freshdesk-1.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/freshdesk-1-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/freshdesk-1.webp\" class=\"attachment-full size-full wp-image-24573\" alt=\"Freshdesk\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/freshdesk-1.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/freshdesk-1-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-76c0a99 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"76c0a99\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a9e11c8 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"2a9e11c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--fade \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/monday-1.webp\" class=\"attachment-full size-full wp-image-24576\" alt=\"Monday\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/monday-1.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/monday-1-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/monday-1.webp\" class=\"attachment-full size-full wp-image-24576\" alt=\"Monday\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/monday-1.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/monday-1-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-493aa02d e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"493aa02d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-74c12448 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"74c12448\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--fade \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/salesforce-logo.png\" class=\"attachment-full size-full wp-image-24420\" alt=\"Salesforce\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/salesforce-logo.png 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/salesforce-logo-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/salesforce-logo.png\" class=\"attachment-full size-full wp-image-24420\" alt=\"Salesforce\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/salesforce-logo.png 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/salesforce-logo-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-63d90bd2 e-con-full e-flex e-con e-child\" data-id=\"63d90bd2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-408b966 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"408b966\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4dcf8c48 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"4dcf8c48\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--fade \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/sellsy.webp\" class=\"attachment-full size-full wp-image-24582\" alt=\"Sellsy\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/sellsy.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/sellsy-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/sellsy.webp\" class=\"attachment-full size-full wp-image-24582\" alt=\"Sellsy\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/sellsy.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/sellsy-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-78f9ac3e e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"78f9ac3e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ade418b elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"2ade418b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--fade \" \n\t\t tabindex=\"-1\">\n            <img decoding=\"async\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/sugar-1.png\" title=\"\" alt=\"Sugar\" loading=\"lazy\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/sugar.webp\" class=\"attachment-full size-full wp-image-24585\" alt=\"Sugar\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/sugar.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/sugar-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4233048a e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"4233048a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-267f28d2 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"267f28d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--fade \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zendesk-1.webp\" class=\"attachment-full size-full wp-image-24592\" alt=\"Zendesk\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zendesk-1.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zendesk-1-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zendesk-1.webp\" class=\"attachment-full size-full wp-image-24592\" alt=\"Zendesk\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zendesk-1.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zendesk-1-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-233d13a3 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"233d13a3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7bc16a9e elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"7bc16a9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--fade \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zoho-1.webp\" class=\"attachment-full size-full wp-image-24595\" alt=\"Zoho\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zoho-1.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zoho-1-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zoho-1.webp\" class=\"attachment-full size-full wp-image-24595\" alt=\"Zoho\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zoho-1.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zoho-1-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7b163081 e-flex e-con-boxed e-con e-parent\" data-id=\"7b163081\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e205442 e-con-full e-flex e-con e-child\" data-id=\"e205442\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7ad862a7 e-con-full e-flex e-con e-child\" data-id=\"7ad862a7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-60a6e733 elementor-widget__width-initial animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"60a6e733\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-text_left\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tNuestra experiencia\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \"><span>Proponer una experiencia<\/span> de cliente cada vez m\u00e1s personalizada.<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Con digiCONTACTS, aprov\u00e9chate de una soluci\u00f3n de alto rendimiento, intuitiva y 100% segura para ayudarte a gestionar tus interacciones al tiempo que mejoras tu productividad.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b93b653 elementor-align-left elementor-widget__width-auto animated-fast elementor-align--mobileleft elementor-invisible elementor-widget elementor-widget-elementskit-button\" data-id=\"b93b653\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"#demande-demo\" class=\"elementskit-btn cta-reservez-une-demo-gratuite whitespace--normal\" id=\"\">\n\t\t\t\t\tReserva una demostraci\u00f3n gratuita<i class=\"far fa-arrow-alt-circle-right\"><\/i>\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-64fc2442 e-con-full e-flex e-con e-child\" data-id=\"64fc2442\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e722d74 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-funfact\" data-id=\"7e722d74\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-funfact.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n\t\t<div class=\"elementskit-funfact text-center     \">\n\t\t\t\n\t\t\t<div class=\"elementskit-funfact-inner \">\n\t\t\t\t\n\t\t\t\t<div class=\"funfact-content\">\n\t\t\t\t\t<div class=\"number-percentage-wraper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"number-percentage\"\n\t\t\t\t\t\t      data-value=\"90\"\n\t\t\t\t\t\t      data-animation-duration=\"3500\"\n\t\t\t\t\t\t\t  data-style=\"sliding\">0<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"super\">%<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<h3 class=\"funfact-title\">Las empresas utilizan IVR<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\n\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-510fbbe2 e-con-full e-flex e-con e-child\" data-id=\"510fbbe2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54c16d8c animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-funfact\" data-id=\"54c16d8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-funfact.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n\t\t<div class=\"elementskit-funfact text-center     \">\n\t\t\t\n\t\t\t<div class=\"elementskit-funfact-inner \">\n\t\t\t\t\n\t\t\t\t<div class=\"funfact-content\">\n\t\t\t\t\t<div class=\"number-percentage-wraper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"number-percentage\"\n\t\t\t\t\t\t      data-value=\"90\"\n\t\t\t\t\t\t      data-animation-duration=\"3500\"\n\t\t\t\t\t\t\t  data-style=\"sliding\">0<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"super\">%<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<h3 class=\"funfact-title\">Ahorros conseguidos<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\n\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-69c96027 e-con-full e-flex e-con e-child\" data-id=\"69c96027\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b120c0d animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-funfact\" data-id=\"6b120c0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:150,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-funfact.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n\t\t<div class=\"elementskit-funfact text-center     \">\n\t\t\t\n\t\t\t<div class=\"elementskit-funfact-inner \">\n\t\t\t\t\n\t\t\t\t<div class=\"funfact-content\">\n\t\t\t\t\t<div class=\"number-percentage-wraper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"number-percentage\"\n\t\t\t\t\t\t      data-value=\"100\"\n\t\t\t\t\t\t      data-animation-duration=\"3500\"\n\t\t\t\t\t\t\t  data-style=\"sliding\">0<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"super\">%<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<h3 class=\"funfact-title\">Las llamadas se responden y se desv\u00edan<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\n\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1e2ca3f1 e-flex e-con-boxed e-con e-parent\" data-id=\"1e2ca3f1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-35541f73 e-con-full e-flex e-con e-child\" data-id=\"35541f73\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4a081038 e-con-full e-flex e-con e-child\" data-id=\"4a081038\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3066c013 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"3066c013\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_center   ekit_heading_tablet-   ekit_heading_mobile-text_left\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tNuestras respuestas\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \"><span>Preguntas<\/span> Preguntas frecuentes<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Descubre todas las respuestas a las preguntas m\u00e1s frecuentes sobre nuestro software VOICE IVR.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5e4daa3c e-con-full e-flex e-con e-child\" data-id=\"5e4daa3c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-33ed23e5 e-con-full e-flex e-con e-child\" data-id=\"33ed23e5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-62d90e3b animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"62d90e3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a314a3849482\">\n\n            \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-62d90e3b\">\n                        <a href=\"#collapse-bc228306a314a3849482\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-bc228306a314a3849482\" aria-expanded=\"false\" aria-controls=\"Collapse-bc228306a314a3849482\">\n                            \n                            <span class=\"ekit-accordion-title\">1. \u00bfQu\u00e9 es el software IVR y c\u00f3mo funciona?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-bc228306a314a3849482\" class=\" collapse\" aria-labelledby=\"primaryHeading-0-62d90e3b\" data-parent=\"#accordion-6a314a3849482\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p><strong>El software IVR<\/strong> es una herramienta automatizada que permite a los centros de contacto y a los servicios de atenci\u00f3n al cliente <a href=\"https:\/\/www.digicontacts.net\/es\/solucion-cliente-relacion\/necesidad\/llamadas-entrantes\/\">gestionar eficazmente las llamadas entrantes<\/a>.<\/p><p>Funciona guiando a los llamantes directamente a trav\u00e9s de <strong>men\u00fas de voz interactivos<\/strong> mediante el reconocimiento de teclas telef\u00f3nicas (DTMF) o el reconocimiento de voz. En la pr\u00e1ctica, cuando tus usuarios llaman, el <strong>IVR<\/strong> les saluda con un mensaje de voz personalizado y les ofrece distintas opciones (por ejemplo, \u201cPulsa 1 para ventas, 2 para soporte t\u00e9cnico\u201d). En funci\u00f3n de sus elecciones, las llamadas se dirigen directamente al personal adecuado o a una soluci\u00f3n automatizada, reduciendo los tiempos de espera y mejorando la experiencia del cliente.<\/p><p>Para los centros de contacto, el <strong>software IVR<\/strong> de digiCONTACTS ofrece una integraci\u00f3n perfecta con tu CRM, personalizaci\u00f3n de men\u00fas e informes detallados para analizar y optimizar el rendimiento. Al adoptar esta tecnolog\u00eda, puedes ofrecer una <strong>atenci\u00f3n al cliente<\/strong> m\u00e1s \u00e1gil y eficaz, al tiempo que reduces los costes operativos.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-62d90e3b\">\n                        <a href=\"#collapse-8417e716a314a3849482\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-8417e716a314a3849482\" aria-expanded=\"false\" aria-controls=\"Collapse-8417e716a314a3849482\">\n                            \n                            <span class=\"ekit-accordion-title\">2. \u00bfCu\u00e1les son las ventajas de utilizar software IVR para un centro de contacto?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-8417e716a314a3849482\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-62d90e3b\" data-parent=\"#accordion-6a314a3849482\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>El uso de <span class=\"custom-bold\"><strong>software IVR<\/strong><\/span> (Servidor de <strong> Voz<\/strong> Interactivo) ofrece muchas ventajas para un centro de contacto.<\/p><p>En primer lugar, mejora la eficacia operativa <a href=\"https:\/\/www.digicontacts.net\/es\/solucion-cliente-relacion\/necesidad\/llamadas-entrantes\/\">automatizando la gesti\u00f3n de las llamadas entrantes<\/a>. Tus clientes son guiados directamente a trav\u00e9s de men\u00fas de voz personalizados, lo que reduce los tiempos de espera y distribuye autom\u00e1ticamente las llamadas a los agentes adecuados o a las soluciones de autoservicio.<\/p><p>En segundo lugar, el IVR mejora <strong>la experiencia del usuario<\/strong> al ofrecer un servicio 24 horas al d\u00eda, 7 d\u00edas a la semana, lo que le permite obtener respuestas r\u00e1pidas a sus preguntas, incluso fuera del horario laboral. La personalizaci\u00f3n de los mensajes y las opciones de men\u00fa tambi\u00e9n permite responder con precisi\u00f3n a las necesidades espec\u00edficas de cada persona que llama.<\/p><p>Adem\u00e1s, <strong>el IVR<\/strong> reduce los costes operativos al disminuir el n\u00famero de llamadas que requieren intervenci\u00f3n humana directa, liberando a tus agentes para tareas m\u00e1s complejas y de mayor valor a\u00f1adido.<\/p><p>Por \u00faltimo, la integraci\u00f3n con tu CRM te permite recopilar y analizar datos valiosos sobre <strong>las interacciones con los clientes<\/strong>, lo que facilita la optimizaci\u00f3n continua de tus procesos.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-62d90e3b\">\n                        <a href=\"#collapse-3dad4e06a314a3849482\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3dad4e06a314a3849482\" aria-expanded=\"false\" aria-controls=\"Collapse-3dad4e06a314a3849482\">\n                            \n                            <span class=\"ekit-accordion-title\">3. \u00bfC\u00f3mo puede el software IVR mejorar la experiencia del cliente?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3dad4e06a314a3849482\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-62d90e3b\" data-parent=\"#accordion-6a314a3849482\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>La Respuesta de Voz Interactiva (IVR) puede mejorar enormemente <strong>la experiencia del cliente<\/strong> en un centro de contacto de varias maneras.<\/p><p>En primer lugar, ofrece disponibilidad 24 horas al d\u00eda, 7 d\u00edas a la semana, lo que permite a tus clientes acceder a informaci\u00f3n y servicios en cualquier momento, incluso fuera del horario de apertura. Esto reduce las frustraciones asociadas a las largas esperas y los horarios de apertura restringidos.<\/p><p>A continuaci\u00f3n, el IVR personaliza <strong>las interacciones<\/strong> mediante mensajes adaptados a las necesidades espec\u00edficas de cada persona que llama. Gracias al reconocimiento de voz y a unas opciones de men\u00fa claras, los clientes pueden navegar r\u00e1pidamente a los servicios o informaci\u00f3n deseados sin tener que pasar por m\u00faltiples transferencias. Un <strong>IVR<\/strong> tambi\u00e9n mejora la eficiencia <strong>de los agentes<\/strong> al filtrar las llamadas y resolver consultas sencillas autom\u00e1ticamente. Esto libera a los agentes para que se centren en cuestiones m\u00e1s complejas, ofreciendo un servicio <strong>m\u00e1s r\u00e1pido<\/strong> y <strong>de<\/strong> mayor <strong>calidad<\/strong>. Por \u00faltimo, la integraci\u00f3n con tu CRM permite seguir y analizar las interacciones, proporcionando informaci\u00f3n valiosa para mejorar continuamente los procesos y anticiparse a <strong>las necesidades de<\/strong> los clientes.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                                        <script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"1. \u00bfQu\u00e9 es el software IVR y c\u00f3mo funciona?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><strong>El software IVR<\/strong> es una herramienta automatizada que permite a los centros de contacto y a los servicios de atenci\u00f3n al cliente <a href=\\\"https:\/\/www.digicontacts.net\/es\/solucion-cliente-relacion\/necesidad\/llamadas-entrantes\/\\\">gestionar eficazmente las llamadas entrantes<\/a>.<\/p><p>Funciona guiando a los llamantes directamente a trav\u00e9s de <strong>men\u00fas de voz interactivos<\/strong> mediante el reconocimiento de teclas telef\u00f3nicas (DTMF) o el reconocimiento de voz. En la pr\u00e1ctica, cuando tus usuarios llaman, el <strong>IVR<\/strong> les saluda con un mensaje de voz personalizado y les ofrece distintas opciones (por ejemplo, \u201cPulsa 1 para ventas, 2 para soporte t\u00e9cnico\u201d). En funci\u00f3n de sus elecciones, las llamadas se dirigen directamente al personal adecuado o a una soluci\u00f3n automatizada, reduciendo los tiempos de espera y mejorando la experiencia del cliente.<\/p><p>Para los centros de contacto, el <strong>software IVR<\/strong> de digiCONTACTS ofrece una integraci\u00f3n perfecta con tu CRM, personalizaci\u00f3n de men\u00fas e informes detallados para analizar y optimizar el rendimiento. Al adoptar esta tecnolog\u00eda, puedes ofrecer una <strong>atenci\u00f3n al cliente<\/strong> m\u00e1s \u00e1gil y eficaz, al tiempo que reduces los costes operativos.<\/p>\"}},{\"@type\":\"Question\",\"name\":\"2. \u00bfCu\u00e1les son las ventajas de utilizar software IVR para un centro de contacto?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>El uso de <span class=\\\"custom-bold\\\"><strong>software IVR<\/strong><\/span> (Servidor de <strong> Voz<\/strong> Interactivo) ofrece muchas ventajas para un centro de contacto.<\/p><p>En primer lugar, mejora la eficacia operativa <a href=\\\"https:\/\/www.digicontacts.net\/es\/solucion-cliente-relacion\/necesidad\/llamadas-entrantes\/\\\">automatizando la gesti\u00f3n de las llamadas entrantes<\/a>. Tus clientes son guiados directamente a trav\u00e9s de men\u00fas de voz personalizados, lo que reduce los tiempos de espera y distribuye autom\u00e1ticamente las llamadas a los agentes adecuados o a las soluciones de autoservicio.<\/p><p>En segundo lugar, el IVR mejora <strong>la experiencia del usuario<\/strong> al ofrecer un servicio 24 horas al d\u00eda, 7 d\u00edas a la semana, lo que le permite obtener respuestas r\u00e1pidas a sus preguntas, incluso fuera del horario laboral. La personalizaci\u00f3n de los mensajes y las opciones de men\u00fa tambi\u00e9n permite responder con precisi\u00f3n a las necesidades espec\u00edficas de cada persona que llama.<\/p><p>Adem\u00e1s, <strong>el IVR<\/strong> reduce los costes operativos al disminuir el n\u00famero de llamadas que requieren intervenci\u00f3n humana directa, liberando a tus agentes para tareas m\u00e1s complejas y de mayor valor a\u00f1adido.<\/p><p>Por \u00faltimo, la integraci\u00f3n con tu CRM te permite recopilar y analizar datos valiosos sobre <strong>las interacciones con los clientes<\/strong>, lo que facilita la optimizaci\u00f3n continua de tus procesos.<\/p>\"}},{\"@type\":\"Question\",\"name\":\"3. \u00bfC\u00f3mo puede el software IVR mejorar la experiencia del cliente?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>La Respuesta de Voz Interactiva (IVR) puede mejorar enormemente <strong>la experiencia del cliente<\/strong> en un centro de contacto de varias maneras.<\/p><p>En primer lugar, ofrece disponibilidad 24 horas al d\u00eda, 7 d\u00edas a la semana, lo que permite a tus clientes acceder a informaci\u00f3n y servicios en cualquier momento, incluso fuera del horario de apertura. Esto reduce las frustraciones asociadas a las largas esperas y los horarios de apertura restringidos.<\/p><p>A continuaci\u00f3n, el IVR personaliza <strong>las interacciones<\/strong> mediante mensajes adaptados a las necesidades espec\u00edficas de cada persona que llama. Gracias al reconocimiento de voz y a unas opciones de men\u00fa claras, los clientes pueden navegar r\u00e1pidamente a los servicios o informaci\u00f3n deseados sin tener que pasar por m\u00faltiples transferencias. Un <strong>IVR<\/strong> tambi\u00e9n mejora la eficiencia <strong>de los agentes<\/strong> al filtrar las llamadas y resolver consultas sencillas autom\u00e1ticamente. Esto libera a los agentes para que se centren en cuestiones m\u00e1s complejas, ofreciendo un servicio <strong>m\u00e1s r\u00e1pido<\/strong> y <strong>de<\/strong> mayor <strong>calidad<\/strong>. Por \u00faltimo, la integraci\u00f3n con tu CRM permite seguir y analizar las interacciones, proporcionando informaci\u00f3n valiosa para mejorar continuamente los procesos y anticiparse a <strong>las necesidades de<\/strong> los clientes.<\/p>\"}}]}<\/script>\n                                <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d817d49 e-con-full e-flex e-con e-child\" data-id=\"5d817d49\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4346e513 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"4346e513\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a314a384f734\">\n\n            \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-4346e513\">\n                        <a href=\"#collapse-f9f3f336a314a384f734\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-f9f3f336a314a384f734\" aria-expanded=\"false\" aria-controls=\"Collapse-f9f3f336a314a384f734\">\n                            \n                            <span class=\"ekit-accordion-title\">4. \u00bfC\u00f3mo puede integrarse el software IVR con los sistemas de los centros de contacto existentes?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-f9f3f336a314a384f734\" class=\" collapse\" aria-labelledby=\"primaryHeading-0-4346e513\" data-parent=\"#accordion-6a314a384f734\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>La integraci\u00f3n de un servidor de voz interactivo (SVI) con los sistemas existentes <strong>del centro de contacto<\/strong> puede hacerse sin problemas y con eficacia siguiendo unos pocos pasos clave.<\/p><p>En primer lugar, eval\u00faa las necesidades espec\u00edficas de tu empresa e identifica los sistemas ya existentes, como CRM, <a href=\"https:\/\/www.digicontacts.net\/es\/solucion-cliente-relacion\/necesidad\/llamadas-entrantes\/\">software de gesti\u00f3n de llamadas entrantes<\/a> y plataformas de comunicaciones. Esta evaluaci\u00f3n te permitir\u00e1 definir los puntos de conexi\u00f3n necesarios para una integraci\u00f3n fluida.<\/p><p>A continuaci\u00f3n, elige un IVR que sea compatible con tus sistemas actuales. Las soluciones modernas como digiCONTACTS son ideales, ya que ofrecen API s\u00f3lidas y opciones de configuraci\u00f3n flexibles, lo que facilita la interconexi\u00f3n con diversas herramientas.<\/p><p>El siguiente paso es configurar los flujos de trabajo IVR y los men\u00fas interactivos para adaptarlos a tus procesos empresariales. Esta personalizaci\u00f3n garantiza que las llamadas se dirijan con eficacia y que la informaci\u00f3n relevante se capture y sincronice con tu CRM.<\/p><p>Por \u00faltimo, forma a tus equipos para que utilicen el nuevo sistema y realiza pruebas rigurosas para garantizar una integraci\u00f3n sin problemas. El apoyo t\u00e9cnico de los expertos de digiCONTACTS puede acompa\u00f1arte a lo largo de este proceso, garantizando el \u00e9xito de <strong>la implantaci\u00f3n<\/strong>.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-4346e513\">\n                        <a href=\"#collapse-bee2ece6a314a384f734\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-bee2ece6a314a384f734\" aria-expanded=\"false\" aria-controls=\"Collapse-bee2ece6a314a384f734\">\n                            \n                            <span class=\"ekit-accordion-title\">5. \u00bfC\u00f3mo puede ayudar un IVR en la gesti\u00f3n de llamadas?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-bee2ece6a314a384f734\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-4346e513\" data-parent=\"#accordion-6a314a384f734\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>El servidor de voz interactivo (IVR) es una potente herramienta para enrutar eficazmente las llamadas entrantes y salientes en un <strong>centro de contacto<\/strong>.<\/p><p>Para las llamadas entrantes, el servidor de voz interactivo automatiza la recepci\u00f3n y distribuci\u00f3n de las llamadas. Gu\u00eda a los llamantes a trav\u00e9s de men\u00fas de voz, dirigi\u00e9ndoles al departamento adecuado o proporcionando respuestas autom\u00e1ticas a las preguntas m\u00e1s frecuentes. Esto reduce los tiempos de espera, mejora <strong>la satisfacci\u00f3n del cliente<\/strong>y libera a tus agentes para que se concentren en tareas m\u00e1s complejas.<\/p><p>Para las llamadas salientes, el IVR puede automatizar <a href=\"https:\/\/www.digicontacts.net\/es\/solucion-cliente-relacion\/necesidad\/llamadas-salientes\/\">las campa\u00f1as de llamadas salientes<\/a>, marcando autom\u00e1ticamente los n\u00fameros y conectando las llamadas exitosas con los agentes disponibles. Esto aumenta la productividad al reducir el tiempo que pasan los agentes marcando n\u00fameros y atendiendo las llamadas fallidas.<\/p><p>Adem\u00e1s, la integraci\u00f3n con tu <strong>CRM<\/strong> facilita la personalizaci\u00f3n de las interacciones, el seguimiento preciso de las llamadas y el an\u00e1lisis del rendimiento para optimizar las operaciones.<\/p><p>En resumen, <strong>el servidor de voz interactivo <\/strong>100% en la nube de digiCONTACTS mejora la gesti\u00f3n de las llamadas ofreciendo una soluci\u00f3n automatizada, eficaz y personalizada.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-4346e513\">\n                        <a href=\"#collapse-7e467bb6a314a384f734\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-7e467bb6a314a384f734\" aria-expanded=\"false\" aria-controls=\"Collapse-7e467bb6a314a384f734\">\n                            \n                            <span class=\"ekit-accordion-title\">6. \u00bfQu\u00e9 opciones de personalizaci\u00f3n hay en un IVR?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-7e467bb6a314a384f734\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-4346e513\" data-parent=\"#accordion-6a314a384f734\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Hay muchas opciones para personalizar <strong>el software IVR<\/strong> (Respuesta de Voz Interactiva <strong>)<\/strong>, lo que facilita la adaptaci\u00f3n del sistema a las necesidades espec\u00edficas de tu empresa.<\/p>\n<p><strong>1. Men\u00fas de voz personalizados :<\/strong> Puedes configurar \u00e1rboles de men\u00fas que dirijan a los llamantes a los servicios o agentes adecuados en funci\u00f3n de sus elecciones.<\/p>\n<p><strong>2. Mensajes de voz personalizados: <\/strong>graba saludos, anuncios e instrucciones espec\u00edficos para ofrecer una experiencia de cliente coherente y profesional.<\/p>\n<p><strong>3. Reconocimiento de voz y DTMF : <\/strong>El IVR puede configurarse para responder a comandos de voz o a pulsaciones de teclas (DTMF), lo que ofrece la m\u00e1xima flexibilidad a los usuarios.<\/p>\n<p><strong>4. Enrutamiento inteligente de llamadas: <\/strong>Define reglas de enrutamiento basadas en las habilidades, disponibilidad o prioridades de los agentes para optimizar la gesti\u00f3n de las llamadas.<\/p>\n<p><strong>5. Integraci\u00f3n CRM: <\/strong>Conecta el IVR a tu sistema CRM para una gesti\u00f3n fluida de los datos de los clientes, permitiendo la personalizaci\u00f3n <strong>en tiempo real<\/strong> de las interacciones.<\/p>\n<p><strong>6. Escenarios de autoservicio: <\/strong>Crea guiones automatizados para gestionar solicitudes rutinarias sin intervenci\u00f3n humana, como consultar saldos o reservar citas.<\/p>\n<p><strong>7. Informes y an\u00e1lisis: <\/strong>Personaliza paneles e informes para controlar el rendimiento y ajustar tus estrategias en funci\u00f3n de los datos recopilados.<\/p>\n<p>Estas opciones de personalizaci\u00f3n te permiten adaptar el IVR a tus procesos, mejorando la eficacia y <strong>la satisfacci\u00f3n del cliente<\/strong>.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                                        <script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"4. \u00bfC\u00f3mo puede integrarse el software IVR con los sistemas de los centros de contacto existentes?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>La integraci\u00f3n de un servidor de voz interactivo (SVI) con los sistemas existentes <strong>del centro de contacto<\/strong> puede hacerse sin problemas y con eficacia siguiendo unos pocos pasos clave.<\/p><p>En primer lugar, eval\u00faa las necesidades espec\u00edficas de tu empresa e identifica los sistemas ya existentes, como CRM, <a href=\\\"https:\/\/www.digicontacts.net\/es\/solucion-cliente-relacion\/necesidad\/llamadas-entrantes\/\\\">software de gesti\u00f3n de llamadas entrantes<\/a> y plataformas de comunicaciones. Esta evaluaci\u00f3n te permitir\u00e1 definir los puntos de conexi\u00f3n necesarios para una integraci\u00f3n fluida.<\/p><p>A continuaci\u00f3n, elige un IVR que sea compatible con tus sistemas actuales. Las soluciones modernas como digiCONTACTS son ideales, ya que ofrecen API s\u00f3lidas y opciones de configuraci\u00f3n flexibles, lo que facilita la interconexi\u00f3n con diversas herramientas.<\/p><p>El siguiente paso es configurar los flujos de trabajo IVR y los men\u00fas interactivos para adaptarlos a tus procesos empresariales. Esta personalizaci\u00f3n garantiza que las llamadas se dirijan con eficacia y que la informaci\u00f3n relevante se capture y sincronice con tu CRM.<\/p><p>Por \u00faltimo, forma a tus equipos para que utilicen el nuevo sistema y realiza pruebas rigurosas para garantizar una integraci\u00f3n sin problemas. El apoyo t\u00e9cnico de los expertos de digiCONTACTS puede acompa\u00f1arte a lo largo de este proceso, garantizando el \u00e9xito de <strong>la implantaci\u00f3n<\/strong>.<\/p>\"}},{\"@type\":\"Question\",\"name\":\"5. \u00bfC\u00f3mo puede ayudar un IVR en la gesti\u00f3n de llamadas?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>El servidor de voz interactivo (IVR) es una potente herramienta para enrutar eficazmente las llamadas entrantes y salientes en un <strong>centro de contacto<\/strong>.<\/p><p>Para las llamadas entrantes, el servidor de voz interactivo automatiza la recepci\u00f3n y distribuci\u00f3n de las llamadas. Gu\u00eda a los llamantes a trav\u00e9s de men\u00fas de voz, dirigi\u00e9ndoles al departamento adecuado o proporcionando respuestas autom\u00e1ticas a las preguntas m\u00e1s frecuentes. Esto reduce los tiempos de espera, mejora <strong>la satisfacci\u00f3n del cliente<\/strong>y libera a tus agentes para que se concentren en tareas m\u00e1s complejas.<\/p><p>Para las llamadas salientes, el IVR puede automatizar <a href=\\\"https:\/\/www.digicontacts.net\/es\/solucion-cliente-relacion\/necesidad\/llamadas-salientes\/\\\">las campa\u00f1as de llamadas salientes<\/a>, marcando autom\u00e1ticamente los n\u00fameros y conectando las llamadas exitosas con los agentes disponibles. Esto aumenta la productividad al reducir el tiempo que pasan los agentes marcando n\u00fameros y atendiendo las llamadas fallidas.<\/p><p>Adem\u00e1s, la integraci\u00f3n con tu <strong>CRM<\/strong> facilita la personalizaci\u00f3n de las interacciones, el seguimiento preciso de las llamadas y el an\u00e1lisis del rendimiento para optimizar las operaciones.<\/p><p>En resumen, <strong>el servidor de voz interactivo <\/strong>100% en la nube de digiCONTACTS mejora la gesti\u00f3n de las llamadas ofreciendo una soluci\u00f3n automatizada, eficaz y personalizada.<\/p>\"}},{\"@type\":\"Question\",\"name\":\"6. \u00bfQu\u00e9 opciones de personalizaci\u00f3n hay en un IVR?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Hay muchas opciones para personalizar <strong>el software IVR<\/strong> (Respuesta de Voz Interactiva <strong>)<\/strong>, lo que facilita la adaptaci\u00f3n del sistema a las necesidades espec\u00edficas de tu empresa.<\/p>\\n<p><strong>1. Men\u00fas de voz personalizados :<\/strong> Puedes configurar \u00e1rboles de men\u00fas que dirijan a los llamantes a los servicios o agentes adecuados en funci\u00f3n de sus elecciones.<\/p>\\n<p><strong>2. Mensajes de voz personalizados: <\/strong>graba saludos, anuncios e instrucciones espec\u00edficos para ofrecer una experiencia de cliente coherente y profesional.<\/p>\\n<p><strong>3. Reconocimiento de voz y DTMF : <\/strong>El IVR puede configurarse para responder a comandos de voz o a pulsaciones de teclas (DTMF), lo que ofrece la m\u00e1xima flexibilidad a los usuarios.<\/p>\\n<p><strong>4. Enrutamiento inteligente de llamadas: <\/strong>Define reglas de enrutamiento basadas en las habilidades, disponibilidad o prioridades de los agentes para optimizar la gesti\u00f3n de las llamadas.<\/p>\\n<p><strong>5. Integraci\u00f3n CRM: <\/strong>Conecta el IVR a tu sistema CRM para una gesti\u00f3n fluida de los datos de los clientes, permitiendo la personalizaci\u00f3n <strong>en tiempo real<\/strong> de las interacciones.<\/p>\\n<p><strong>6. Escenarios de autoservicio: <\/strong>Crea guiones automatizados para gestionar solicitudes rutinarias sin intervenci\u00f3n humana, como consultar saldos o reservar citas.<\/p>\\n<p><strong>7. Informes y an\u00e1lisis: <\/strong>Personaliza paneles e informes para controlar el rendimiento y ajustar tus estrategias en funci\u00f3n de los datos recopilados.<\/p>\\n<p>Estas opciones de personalizaci\u00f3n te permiten adaptar el IVR a tus procesos, mejorando la eficacia y <strong>la satisfacci\u00f3n del cliente<\/strong>.<\/p>\\n\"}}]}<\/script>\n                                <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1ff5f404 e-flex e-con-boxed e-con e-parent\" data-id=\"1ff5f404\" data-element_type=\"container\" data-e-type=\"container\" id=\"demande-demo\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6044c1f2 e-con-full e-flex e-con e-child\" data-id=\"6044c1f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b644b24 animated-fast elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"3b644b24\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-text_left\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tDemostraci\u00f3n gratuita\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \"><span>Mejora el rendimiento de tu centro de llamadas<\/span> \u00a1hoy mismo!<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Garantizamos un apoyo a medida para tu estrategia de desarrollo, satisfacci\u00f3n y captaci\u00f3n de nuevos clientes, tanto en BtoB como en BtoC. Transparencia y capacidad de respuesta garantizadas. <\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5809073c keydesign-h6 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-stylish-list\" data-id=\"5809073c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:300,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-stylish-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\">\t\t<ul class=\"ekit-stylish-list \" >\n\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-9176c3a\" >\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-check\"><\/i>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">Sin compromiso<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-aa8aca8\" >\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-check\"><\/i>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">Desde 1 puesto de trabajo<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-b4e5723\" >\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-check\"><\/i>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">Instalaci\u00f3n en menos de 24 horas<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b6e7cc9 elementor-align-left elementor-widget__width-auto animated-fast elementor-align--mobileleft elementor-invisible elementor-widget elementor-widget-elementskit-button\" data-id=\"3b6e7cc9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.digicontacts.net\/es\/pongase-en-contacto-con\/\" class=\"elementskit-btn cta-reservez-votre-demo whitespace--normal\" id=\"\">\n\t\t\t\t\tReserva tu demostraci\u00f3n<i class=\"far fa-arrow-alt-circle-right\"><\/i>\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2ea59bf1 e-con-full e-flex e-con e-child\" data-id=\"2ea59bf1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-633cf5b0 elementor-widget elementor-widget-image\" data-id=\"633cf5b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/demo-solution-relation-client.png\" class=\"attachment-large size-large wp-image-24342\" alt=\"Demostraci\u00f3n gratuita de la soluci\u00f3n de relaciones con los clientes\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/demo-solution-relation-client.png 600w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/demo-solution-relation-client-300x200.png 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>SOFTWARE SVI VOICE: SERVIDOR DE VOZ PARA CENTROS DE LLAMADAS Mejora el recorrido del cliente con un RIV de alto rendimiento. Al automatizar las interacciones de voz, nuestro software IVR gu\u00eda a los llamantes mediante un men\u00fa de voz intuitivo y los dirige instant\u00e1neamente al servicio adecuado. Equipado con un sistema de reconocimiento de voz [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-28645","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.digicontacts.net\/es\/wp-json\/wp\/v2\/pages\/28645","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.digicontacts.net\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.digicontacts.net\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.digicontacts.net\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.digicontacts.net\/es\/wp-json\/wp\/v2\/comments?post=28645"}],"version-history":[{"count":0,"href":"https:\/\/www.digicontacts.net\/es\/wp-json\/wp\/v2\/pages\/28645\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.digicontacts.net\/es\/wp-json\/wp\/v2\/media?parent=28645"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}