{"id":28628,"date":"2025-02-17T16:33:15","date_gmt":"2025-02-17T15:33:15","guid":{"rendered":"https:\/\/www.digicontacts.net\/interactive-voice-server\/"},"modified":"2025-06-03T15:52:02","modified_gmt":"2025-06-03T13:52:02","slug":"interactive-voice-server","status":"publish","type":"page","link":"https:\/\/www.digicontacts.net\/en\/customer-relationship-solution\/need\/interactive-voice-server\/","title":{"rendered":"Interactive Voice Server"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"28628\" class=\"elementor elementor-28628 elementor-24940\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7df0e3a1 hero-section e-flex e-con-boxed e-con e-parent\" data-id=\"7df0e3a1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-69447d52 e-con-full e-flex e-con e-child\" data-id=\"69447d52\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2bc2e460 e-con-full e-flex e-con e-child\" data-id=\"2bc2e460\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f3c4c55 elementor-widget elementor-widget-elementskit-heading\" data-id=\"6f3c4c55\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;css&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-text_center\"><h1 class=\"elementskit-section-subtitle  \">\n\t\t\t\t\t\tSVI VOIX SOFTWARE - INTERACTIVE VOICE SERVER FOR CALL CENTERS\n\t\t\t\t\t<\/h1><h2 class=\"ekit-heading--title elementskit-section-title \">Improve the customer experience with a <span>high-performance IVR<\/span>.<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>By automating voice interactions, our IVR software guides callers via an intuitive voice menu, directing them instantly to the right service. Equipped with a high-performance voice recognition system, it optimizes call management, reduces waiting time and cuts operating costs. <\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-412d1f31 e-con-full e-flex e-con e-child\" data-id=\"412d1f31\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-742df570 elementor-align-left elementor-widget__width-auto animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-button\" data-id=\"742df570\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"#demande-demo\" class=\"elementskit-btn cta-reservez-une-demo-gratuite whitespace--normal\" id=\"\">\n\t\t\t\t\tBook a free demo<i class=\"far fa-arrow-alt-circle-right\"><\/i>\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-30153a49 e-con-full e-flex e-con e-child\" data-id=\"30153a49\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-36cf3985 e-con-full e-flex e-con e-child\" data-id=\"36cf3985\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-52a2052f elementor-widget elementor-widget-image\" data-id=\"52a2052f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/logiciel-svi-serveur-vocal-interactif.webp\" class=\"attachment-large size-large wp-image-24951\" alt=\"Logiciel SVI - Serveur Vocal Interactif\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-841cfe9 e-flex e-con-boxed e-con e-parent\" data-id=\"841cfe9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e70ae93 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"e70ae93\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-43efa7f5 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"43efa7f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--simple \" \n\t\t tabindex=\"-1\">\n            <img decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/air-france-logo.webp\" class=\"attachment-full size-full wp-image-24384\" alt=\"Air France\" title=\"\"><img decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/air-france-logo.webp\" class=\"attachment-full size-full wp-image-24384\" alt=\"Air France\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-13cd92f3 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"13cd92f3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4025c7ff elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"4025c7ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--simple \" \n\t\t tabindex=\"-1\">\n            <img decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/amadeus-logo.png\" class=\"attachment-full size-full wp-image-23898\" alt=\"Amadeus\" title=\"\"><img decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/amadeus-logo.png\" class=\"attachment-full size-full wp-image-23898\" alt=\"Amadeus\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3001aadd e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"3001aadd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a6388e4 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"3a6388e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--simple \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/commsoft-logo.png\" class=\"attachment-full size-full wp-image-23927\" alt=\"Commsoft\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/commsoft-logo.png\" class=\"attachment-full size-full wp-image-23927\" alt=\"Commsoft\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2e4c7976 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"2e4c7976\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7badae48 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"7badae48\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--simple \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/groupe-caille-logo.png\" class=\"attachment-full size-full wp-image-23901\" alt=\"Groupe Caille\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/groupe-caille-logo.png\" class=\"attachment-full size-full wp-image-23901\" alt=\"Groupe Caille\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5678b381 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"5678b381\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1dfdb0aa elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"1dfdb0aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--simple \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/odity-logo.png\" class=\"attachment-full size-full wp-image-23936\" alt=\"Odity\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/odity-logo.png\" class=\"attachment-full size-full wp-image-23936\" alt=\"Odity\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-11968a06 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"11968a06\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c08239 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"9c08239\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--simple \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/stellantis-logo.png\" class=\"attachment-full size-full wp-image-23895\" alt=\"Stellantis\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/stellantis-logo.png\" class=\"attachment-full size-full wp-image-23895\" alt=\"Stellantis\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-27799a25 e-flex e-con-boxed e-con e-parent\" data-id=\"27799a25\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-769e2e79 e-con-full e-flex e-con e-child\" data-id=\"769e2e79\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-196f8119 e-con-full e-flex e-con e-child\" data-id=\"196f8119\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f14efed animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"f14efed\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_center   ekit_heading_tablet-   ekit_heading_mobile-text_left\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tYour needs\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \">Improve <span>the user experience<\/span> with our IVR software.<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Integrate digiCONTACTS' IVR software into your call center and benefit from a powerful, customizable solution. Enhance the customer experience and optimize satisfaction through intelligent call management. <\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2767d5d2 e-flex e-con-boxed e-con e-parent\" data-id=\"2767d5d2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1c8c1d83 e-con-full e-flex e-con e-child\" data-id=\"1c8c1d83\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-60acc357 e-con-full e-flex e-con e-child\" data-id=\"60acc357\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8b6036c e-con-full e-flex e-con e-child\" data-id=\"8b6036c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-525696ab ekit-equal-height-enable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"525696ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-center text-center icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-consult\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Set up 100% personalized customer paths                <\/h3>\n                        \t\t  \t<p>With our solution, you can personalize your voice messages, create scenarios adapted to each customer journey and deliver an optimal customer experience!<\/p>\n                                        <div class=\"box-footer disable_hover_button\">\n                    <div class=\"btn-wraper\">\n                                                            <a class=\"elementskit-btn whitespace--normal\" href=\"#demande-demo\">\n                                        Find out more                                    <\/a>\n                                                        <\/div>\n                <\/div>\n                    <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1edc7f11 e-con-full e-flex e-con e-child\" data-id=\"1edc7f11\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58896b73 ekit-equal-height-enable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"58896b73\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-center text-center icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-support1\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Offer round-the-clock customer service                  <\/h3>\n                        \t\t  \t<p>Offer your customers a 24\/7 service. They'll get instant answers, without having to speak to an advisor. <\/p>\n                                        <div class=\"box-footer disable_hover_button\">\n                    <div class=\"btn-wraper\">\n                                                            <a class=\"elementskit-btn whitespace--normal\" href=\"#demande-demo\">\n                                        Find out more                                    <\/a>\n                                                        <\/div>\n                <\/div>\n                    <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-444267f2 e-con-full e-flex e-con e-child\" data-id=\"444267f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3003c1a8 ekit-equal-height-enable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"3003c1a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-center text-center icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-conversation\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Maximize your contact resolution rate                <\/h3>\n                        \t\t  \t<p>With an interactive voice server, your company can automate the process of directing users to the right service or person, in complete autonomy.<\/p>\n                                        <div class=\"box-footer disable_hover_button\">\n                    <div class=\"btn-wraper\">\n                                                            <a class=\"elementskit-btn whitespace--normal\" href=\"#demande-demo\">\n                                        Find out more                                    <\/a>\n                                                        <\/div>\n                <\/div>\n                    <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d8b406 e-flex e-con-boxed e-con e-parent\" data-id=\"5d8b406\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-35a4a765 e-con-full e-flex e-con e-child\" data-id=\"35a4a765\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1926b7e elementor-widget elementor-widget-image\" data-id=\"1926b7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"404\" height=\"415\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/intelligence-artificielle.png\" class=\"attachment-large size-large wp-image-23878\" alt=\"Intelligence Artificielle\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/intelligence-artificielle.png 404w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/intelligence-artificielle-292x300.png 292w\" sizes=\"(max-width: 404px) 100vw, 404px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-400ec88b e-con-full e-flex e-con e-child\" data-id=\"400ec88b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ccd3f8c animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"1ccd3f8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-text_left\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tArtificial Intelligence\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \">Stand out from your competitors with our <span>A.I. technology<\/span>.<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>With digiCONTACTS, you benefit from a secure, fully customizable artificial intelligence solution. Simplify the management of your interactions while optimizing your productivity. <\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-128e5617 elementor-align-left animated-fast elementor-align--mobilecenter elementor-invisible elementor-widget elementor-widget-elementskit-button\" data-id=\"128e5617\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;,&quot;_animation_delay&quot;:200,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.digicontacts.net\/en\/artificial-intelligence\/\" class=\"elementskit-btn cta-decouvrez-ia whitespace--normal\" id=\"\">\n\t\t\t\t\tDiscover our AI technology<i class=\"far fa-arrow-alt-circle-right\"><\/i>\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1797d368 e-con-full e-flex e-con e-child\" data-id=\"1797d368\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4018fd14 keydesign-h6 animated-fast elementor-widget__width-inherit elementor-invisible elementor-widget elementor-widget-elementskit-stylish-list\" data-id=\"4018fd14\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-stylish-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\">\t\t<ul class=\"ekit-stylish-list \" >\n\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-9176c3a\" >\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-pointer-right\"><\/i>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">100% customizable technology<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-aa8aca8\" >\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-home\"><\/i>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">Solution hosted in France<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-b4e5723\" >\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-clock\"><\/i>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">Fast, easy deployment<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-ebec101\" >\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-screen\"><\/i>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">I.A. available in 7 languages<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-28b0a28\" >\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-atomic\"><\/i>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">Growth gas pedal<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6c475e4f e-flex e-con-boxed e-con e-parent\" data-id=\"6c475e4f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-31164f88 e-con-full e-flex e-con e-child\" data-id=\"31164f88\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-201a03f6 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"201a03f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_center   ekit_heading_tablet-   ekit_heading_mobile-text_left\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tOur Features\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \">The <span>best features<\/span> of our interactive voice server.<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>With its many features, our VOICE IVR software helps you improve both call quality and productivity, throughout the entire customer journey.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-48a9bc08 e-flex e-con-boxed e-con e-parent\" data-id=\"48a9bc08\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1b51d0a3 e-con-full e-flex e-con e-child\" data-id=\"1b51d0a3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-564f23c3 e-con-full e-flex e-con e-child\" data-id=\"564f23c3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-663cc1fa widget-link-underline animated-fast ekit-equal-height-enable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"663cc1fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-message-1\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Use pre-recorded IVR messages                <\/h3>\n                        \t\t  \t<p>When a prospect, customer or partner tries to call you, you need to be able to provide them with the best possible experience. Our IVR solution lets you set up pre-recorded generic messages and on-hold messages. <\/p>\n                                        <div class=\"box-footer disable_hover_button\">\n                    <div class=\"btn-wraper\">\n                                                            <a class=\"elementskit-btn whitespace--normal\" href=\"#demande-demo\">\n                                        Find out more                                    <\/a>\n                                                        <\/div>\n                <\/div>\n                    <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a130638 e-con-full e-flex e-con e-child\" data-id=\"a130638\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3bee013e widget-link-underline animated-fast ekit-equal-height-enable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"3bee013e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-phone-call2\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Announce the number of callers in the queue                <\/h3>\n                        \t\t  \t<p>You can tell your callers how many people are ahead of them in the queue. This gives them a rough idea of how long they'll have to wait. This reassures them and improves their customer experience.  <\/p>\n                                        <div class=\"box-footer disable_hover_button\">\n                    <div class=\"btn-wraper\">\n                                                            <a class=\"elementskit-btn whitespace--normal\" href=\"#demande-demo\">\n                                        Find out more                                    <\/a>\n                                                        <\/div>\n                <\/div>\n                    <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-36a2b251 e-con-full e-flex e-con e-child\" data-id=\"36a2b251\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f3afa4e widget-link-underline animated-fast ekit-equal-height-enable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"f3afa4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-abacus1\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Prioritize all your incoming calls                <\/h3>\n                        \t\t  \t<p>IVR systems must be able to recognize the most important callers. Once the system recognizes the caller, it must be able to move them to the front of the queue, or transfer them to the appropriate customer service manager. <\/p>\n                                        <div class=\"box-footer disable_hover_button\">\n                    <div class=\"btn-wraper\">\n                                                            <a class=\"elementskit-btn whitespace--normal\" href=\"#demande-demo\">\n                                        Find out more                                    <\/a>\n                                                        <\/div>\n                <\/div>\n                    <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ce708a e-con-full e-flex e-con e-child\" data-id=\"ce708a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1c1f1f08 e-con-full e-flex e-con e-child\" data-id=\"1c1f1f08\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-36448353 widget-link-underline animated-fast ekit-equal-height-enable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"36448353\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-light-bulb\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Collect caller information                <\/h3>\n                        \t\t  \t<p>High-performance IVR software must be able to recognize voice commands and the keys pressed by callers. This feature ensures that each caller is efficiently routed to the appropriate agent or service, improving call routing accuracy and optimizing customer satisfaction. <\/p>\n                                        <div class=\"box-footer disable_hover_button\">\n                    <div class=\"btn-wraper\">\n                                                            <a class=\"elementskit-btn whitespace--normal\" href=\"#demande-demo\">\n                                        Find out more                                    <\/a>\n                                                        <\/div>\n                <\/div>\n                    <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6a096a6 e-con-full e-flex e-con e-child\" data-id=\"6a096a6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66c7b13 widget-link-underline animated-fast ekit-equal-height-enable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"66c7b13\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-calendar-1\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Create a scenario for a special date                <\/h3>\n                        \t\t  \t<p>With IVR software, you can customize call routing for specific dates. Whether it's for school vacations or public holidays, once the date has passed, the standard routing scenario automatically resumes, ensuring smooth call management tailored to your company's needs. <\/p>\n                                        <div class=\"box-footer disable_hover_button\">\n                    <div class=\"btn-wraper\">\n                                                            <a class=\"elementskit-btn whitespace--normal\" href=\"#demande-demo\">\n                                        Find out more                                    <\/a>\n                                                        <\/div>\n                <\/div>\n                    <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fcbb42a e-con-full e-flex e-con e-child\" data-id=\"fcbb42a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bd69f67 widget-link-underline animated-fast ekit-equal-height-enable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"bd69f67\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-database1\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Collect data from your call center                  <\/h3>\n                        \t\t  \t<p>Monitor your customer service activity in real time and measure your agents' performance with the IVR software dashboard. This feature enables you to analyze call data and continually optimize the management and efficiency of your contact center. <\/p>\n                                        <div class=\"box-footer disable_hover_button\">\n                    <div class=\"btn-wraper\">\n                                                            <a class=\"elementskit-btn whitespace--normal\" href=\"#demande-demo\">\n                                        Find out more                                    <\/a>\n                                                        <\/div>\n                <\/div>\n                    <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6ddabe3f e-flex e-con-boxed e-con e-parent\" data-id=\"6ddabe3f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-62b6e95f e-con-full e-flex e-con e-child\" data-id=\"62b6e95f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1f6ab206 e-con-full e-flex e-con e-child\" data-id=\"1f6ab206\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-58b0d999 e-con-full e-flex e-con e-child\" data-id=\"58b0d999\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a121709 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"4a121709\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_center   ekit_heading_tablet-   ekit_heading_mobile-text_left\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tYour benefits\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \"><span>Optimize the management<\/span> of your call volumes with our <br> Voice IVR software.<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>In addition to its essential functionalities, our Voice IVR software enables you to personalize the customer experience while guaranteeing optimum performance, even in the event of high call volumes. Discover all its benefits for optimal customer service! <\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5ed4d23b sticky-section e-flex e-con-boxed e-con e-parent\" data-id=\"5ed4d23b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6ac31543 e-con-full e-flex e-con e-child\" data-id=\"6ac31543\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4103c109 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"4103c109\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;css&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tPersonalization\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \"><span>Offer<\/span> a unique customer experience by personalizing every journey!<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>An effective IVR must be short, concise and free of unnecessary questions or requests. Defining possible scenarios is therefore an essential step. To guarantee a good customer experience, we recommend designing a menu with a limited number of options, to reduce waiting time.  <\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c811f93 elementor-align-left elementor-widget__width-auto animated-fast elementor-align--mobileleft elementor-invisible elementor-widget elementor-widget-elementskit-button\" data-id=\"3c811f93\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"#demande-demo\" class=\"elementskit-btn cta-decouvrez-solution whitespace--normal\" id=\"\">\n\t\t\t\t\tDiscover our solution<i class=\"far fa-arrow-alt-circle-right\"><\/i>\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2be4eafd e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"2be4eafd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:200}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2382d7b8 elementor-widget elementor-widget-image\" data-id=\"2382d7b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"388\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/personnalisation.webp\" class=\"attachment-large size-large wp-image-24973\" alt=\"Personnalisation du parcours client\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7cc9f05 sticky-section e-flex e-con-boxed e-con e-parent\" data-id=\"7cc9f05\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4f1f8a09 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"4f1f8a09\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:100}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2716e96a elementor-widget elementor-widget-image\" data-id=\"2716e96a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"388\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/performance.webp\" class=\"attachment-large size-large wp-image-24976\" alt=\"Performance fort volume d&amp;apos;appels\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-72e0d46a e-con-full e-flex e-con e-child\" data-id=\"72e0d46a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-33e9cfa5 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"33e9cfa5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;css&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tPerformance\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \"><span>Ensure<\/span> optimum performance even with high call volumes!<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>To further optimize your IVR, you can redirect certain calls to self-help resources or offer callers the option of leaving a voice message. This reduces agent workload and improves service efficiency. <\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b28128d elementor-align-left elementor-widget__width-auto animated-fast elementor-align--mobileleft elementor-invisible elementor-widget elementor-widget-elementskit-button\" data-id=\"6b28128d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"#demande-demo\" class=\"elementskit-btn cta-decouvrez-solution whitespace--normal\" id=\"\">\n\t\t\t\t\tDiscover our solution<i class=\"far fa-arrow-alt-circle-right\"><\/i>\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5edab996 sticky-section e-flex e-con-boxed e-con e-parent\" data-id=\"5edab996\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-63795895 e-con-full e-flex e-con e-child\" data-id=\"63795895\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-52114c0e animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"52114c0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;css&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tReal Time\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \"><span>Monitor<\/span> and optimize your resources in real time!<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Analyze key performance indicators (KPIs) such as average handling time, average speed of response and number of missed calls. Thanks to data from the IVR menu, you can adjust your resources according to skills and business needs, for more efficient management. <\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d7a6ef9 elementor-align-left elementor-widget__width-auto animated-fast elementor-align--mobileleft elementor-invisible elementor-widget elementor-widget-elementskit-button\" data-id=\"1d7a6ef9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"#demande-demo\" class=\"elementskit-btn cta-decouvrez-solution whitespace--normal\" id=\"\">\n\t\t\t\t\tDiscover our solution<i class=\"far fa-arrow-alt-circle-right\"><\/i>\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a85408e e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"a85408e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:200}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-61d32fed elementor-widget elementor-widget-image\" data-id=\"61d32fed\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"388\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/statistiques-temps-reel.webp\" class=\"attachment-large size-large wp-image-24979\" alt=\"Statistiques en temps r\u00e9el\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6bfb9f2d e-flex e-con-boxed e-con e-parent\" data-id=\"6bfb9f2d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7e594631 e-con-full e-flex e-con e-child\" data-id=\"7e594631\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-28300859 e-con-full e-flex e-con e-child\" data-id=\"28300859\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ed0737a animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"1ed0737a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_center   ekit_heading_tablet-   ekit_heading_mobile-text_left\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tCRM connection\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \"><span>Easily connect<\/span> our software to your CRM!<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Our VOICE IVR software is intuitive, entirely secure and 100% customizable.<br \/>Easily connect any of the 40 compatible business or CRM applications and improve your customer relations in the long term!<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7a737d88 e-con-full e-flex e-con e-child\" data-id=\"7a737d88\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5f915bd e-con-full e-flex e-con e-child\" data-id=\"5f915bd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2a637092 e-con-full e-flex e-con e-child\" data-id=\"2a637092\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-3141439e e-con-full e-flex e-con e-child\" data-id=\"3141439e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4cffb694 elementor-widget__width-initial elementor-absolute elementor-hidden-tablet elementor-hidden-mobile animated-fast elementor-view-default elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"4cffb694\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"icon icon-right-arrow\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30e35332 animated-fast ekit-equal-height-disable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"30e35332\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_delay&quot;:100,&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-server-5\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Deploy our solution                <\/h3>\n                        \t\t  \t<p>In less than 24 hours, our solution is deployed in your department.<\/p>\n                                <\/div>\n        \n        \n                    <div class=\"ekit-icon-box-badge ekit_position_top_right\">\n                <span class=\"ekit-badge\">STEP 1<\/span>\n            <\/div>\n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1dd03e8f e-con-full e-flex e-con e-child\" data-id=\"1dd03e8f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d324fe7 elementor-widget__width-initial elementor-absolute elementor-hidden-tablet elementor-hidden-mobile elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"4d324fe7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"icon icon-right-arrow\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b2be168 elementor-widget__width-initial elementor-absolute elementor-hidden-tablet elementor-hidden-mobile animated-fast elementor-view-default elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"6b2be168\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;_animation_delay&quot;:200,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"icon icon-right-arrow\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a1ce32d animated-fast ekit-equal-height-disable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"4a1ce32d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_delay&quot;:100,&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-line-chart1\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Connect your CRM                <\/h3>\n                        \t\t  \t<p>Connect your CRM or business applications quickly and easily.<\/p>\n                                <\/div>\n        \n        \n                    <div class=\"ekit-icon-box-badge ekit_position_top_right\">\n                <span class=\"ekit-badge\">STEP 2<\/span>\n            <\/div>\n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-207ca738 e-con-full e-flex e-con e-child\" data-id=\"207ca738\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1fb8d597 animated-fast ekit-equal-height-disable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"1fb8d597\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_delay&quot;:200,&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-graph-2\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Develop your results                <\/h3>\n                        \t\t  \t<p>Implement a winning customer relations strategy!<\/p>\n                                <\/div>\n        \n        \n                    <div class=\"ekit-icon-box-badge ekit_position_top_right\">\n                <span class=\"ekit-badge\">STEP 3<\/span>\n            <\/div>\n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-62a2e87f e-flex e-con-boxed e-con e-parent\" data-id=\"62a2e87f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-42ebf2ff e-con-full e-flex e-con e-child\" data-id=\"42ebf2ff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-30115497 e-con-full e-flex e-con e-child\" data-id=\"30115497\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ca2ba0a e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"ca2ba0a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7618cb87 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"7618cb87\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--fade \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/microsoft-dynamics.webp\" class=\"attachment-full size-full wp-image-24570\" alt=\"Microsoft Dynamics\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/microsoft-dynamics.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/microsoft-dynamics-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/microsoft-dynamics.webp\" class=\"attachment-full size-full wp-image-24570\" alt=\"Microsoft Dynamics\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/microsoft-dynamics.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/microsoft-dynamics-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-73184258 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"73184258\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4060130f elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"4060130f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--fade \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/freshdesk-1.webp\" class=\"attachment-full size-full wp-image-24573\" alt=\"Freshdesk\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/freshdesk-1.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/freshdesk-1-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/freshdesk-1.webp\" class=\"attachment-full size-full wp-image-24573\" alt=\"Freshdesk\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/freshdesk-1.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/freshdesk-1-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-76c0a99 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"76c0a99\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a9e11c8 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"2a9e11c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--fade \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/monday-1.webp\" class=\"attachment-full size-full wp-image-24576\" alt=\"Monday\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/monday-1.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/monday-1-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/monday-1.webp\" class=\"attachment-full size-full wp-image-24576\" alt=\"Monday\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/monday-1.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/monday-1-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-493aa02d e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"493aa02d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-74c12448 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"74c12448\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--fade \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/salesforce-logo.png\" class=\"attachment-full size-full wp-image-24420\" alt=\"Salesforce\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/salesforce-logo.png 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/salesforce-logo-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/salesforce-logo.png\" class=\"attachment-full size-full wp-image-24420\" alt=\"Salesforce\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/salesforce-logo.png 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/salesforce-logo-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-63d90bd2 e-con-full e-flex e-con e-child\" data-id=\"63d90bd2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-408b966 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"408b966\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4dcf8c48 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"4dcf8c48\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--fade \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/sellsy.webp\" class=\"attachment-full size-full wp-image-24582\" alt=\"Sellsy\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/sellsy.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/sellsy-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/sellsy.webp\" class=\"attachment-full size-full wp-image-24582\" alt=\"Sellsy\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/sellsy.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/sellsy-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-78f9ac3e e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"78f9ac3e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ade418b elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"2ade418b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--fade \" \n\t\t tabindex=\"-1\">\n            <img decoding=\"async\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/sugar-1.png\" title=\"\" alt=\"Sugar\" loading=\"lazy\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/sugar.webp\" class=\"attachment-full size-full wp-image-24585\" alt=\"Sugar\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/sugar.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/sugar-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4233048a e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"4233048a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-267f28d2 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"267f28d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--fade \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zendesk-1.webp\" class=\"attachment-full size-full wp-image-24592\" alt=\"Zendesk\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zendesk-1.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zendesk-1-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zendesk-1.webp\" class=\"attachment-full size-full wp-image-24592\" alt=\"Zendesk\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zendesk-1.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zendesk-1-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-233d13a3 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"233d13a3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7bc16a9e elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"7bc16a9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--fade \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zoho-1.webp\" class=\"attachment-full size-full wp-image-24595\" alt=\"Zoho\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zoho-1.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zoho-1-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zoho-1.webp\" class=\"attachment-full size-full wp-image-24595\" alt=\"Zoho\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zoho-1.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zoho-1-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7b163081 e-flex e-con-boxed e-con e-parent\" data-id=\"7b163081\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e205442 e-con-full e-flex e-con e-child\" data-id=\"e205442\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7ad862a7 e-con-full e-flex e-con e-child\" data-id=\"7ad862a7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-60a6e733 elementor-widget__width-initial animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"60a6e733\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-text_left\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tOur expertise\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \"><span>Propose an increasingly personalized<\/span> customer experience.<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>With digiCONTACTS, take advantage of a high-performance, intuitive and 100% secure solution to facilitate the management of your interactions while improving your productivity.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b93b653 elementor-align-left elementor-widget__width-auto animated-fast elementor-align--mobileleft elementor-invisible elementor-widget elementor-widget-elementskit-button\" data-id=\"b93b653\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"#demande-demo\" class=\"elementskit-btn cta-reservez-une-demo-gratuite whitespace--normal\" id=\"\">\n\t\t\t\t\tBook a free demo<i class=\"far fa-arrow-alt-circle-right\"><\/i>\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-64fc2442 e-con-full e-flex e-con e-child\" data-id=\"64fc2442\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e722d74 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-funfact\" data-id=\"7e722d74\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-funfact.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n\t\t<div class=\"elementskit-funfact text-center     \">\n\t\t\t\n\t\t\t<div class=\"elementskit-funfact-inner \">\n\t\t\t\t\n\t\t\t\t<div class=\"funfact-content\">\n\t\t\t\t\t<div class=\"number-percentage-wraper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"number-percentage\"\n\t\t\t\t\t\t      data-value=\"90\"\n\t\t\t\t\t\t      data-animation-duration=\"3500\"\n\t\t\t\t\t\t\t  data-style=\"sliding\">0<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"super\">%<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<h3 class=\"funfact-title\">Companies use IVR<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\n\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-510fbbe2 e-con-full e-flex e-con e-child\" data-id=\"510fbbe2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54c16d8c animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-funfact\" data-id=\"54c16d8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-funfact.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n\t\t<div class=\"elementskit-funfact text-center     \">\n\t\t\t\n\t\t\t<div class=\"elementskit-funfact-inner \">\n\t\t\t\t\n\t\t\t\t<div class=\"funfact-content\">\n\t\t\t\t\t<div class=\"number-percentage-wraper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"number-percentage\"\n\t\t\t\t\t\t      data-value=\"90\"\n\t\t\t\t\t\t      data-animation-duration=\"3500\"\n\t\t\t\t\t\t\t  data-style=\"sliding\">0<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"super\">%<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<h3 class=\"funfact-title\">Savings achieved<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\n\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-69c96027 e-con-full e-flex e-con e-child\" data-id=\"69c96027\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b120c0d animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-funfact\" data-id=\"6b120c0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:150,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-funfact.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n\t\t<div class=\"elementskit-funfact text-center     \">\n\t\t\t\n\t\t\t<div class=\"elementskit-funfact-inner \">\n\t\t\t\t\n\t\t\t\t<div class=\"funfact-content\">\n\t\t\t\t\t<div class=\"number-percentage-wraper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"number-percentage\"\n\t\t\t\t\t\t      data-value=\"100\"\n\t\t\t\t\t\t      data-animation-duration=\"3500\"\n\t\t\t\t\t\t\t  data-style=\"sliding\">0<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"super\">%<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<h3 class=\"funfact-title\">Calls are answered and redirected<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\n\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1e2ca3f1 e-flex e-con-boxed e-con e-parent\" data-id=\"1e2ca3f1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-35541f73 e-con-full e-flex e-con e-child\" data-id=\"35541f73\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4a081038 e-con-full e-flex e-con e-child\" data-id=\"4a081038\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3066c013 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"3066c013\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_center   ekit_heading_tablet-   ekit_heading_mobile-text_left\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tOur Answers\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \"><span>Questions<\/span> Frequently asked questions<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Find out all the answers to your frequently asked questions about our VOICE IVR software!<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5e4daa3c e-con-full e-flex e-con e-child\" data-id=\"5e4daa3c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-33ed23e5 e-con-full e-flex e-con e-child\" data-id=\"33ed23e5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-62d90e3b animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"62d90e3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a313298a95e1\">\n\n            \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-62d90e3b\">\n                        <a href=\"#collapse-bc228306a313298a95e1\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-bc228306a313298a95e1\" aria-expanded=\"false\" aria-controls=\"Collapse-bc228306a313298a95e1\">\n                            \n                            <span class=\"ekit-accordion-title\">1. What is IVR software and how does it work?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-bc228306a313298a95e1\" class=\" collapse\" aria-labelledby=\"primaryHeading-0-62d90e3b\" data-parent=\"#accordion-6a313298a95e1\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p><strong>IVR software<\/strong> is an automated way for contact centers and customer service departments to <a href=\"https:\/\/www.digicontacts.net\/en\/customer-relationship-solution\/need\/incoming-calls\/\">handle incoming calls<\/a> efficiently.<\/p><p>It works by guiding callers directly through <strong>interactive voice menus<\/strong> via telephone keypad recognition (DTMF) or voice recognition. In practice, when your users call, the <strong>IVR<\/strong> greets them with a personalized voice message and offers them various options (for example, \u201cPress 1 for sales, 2 for technical assistance\u201d). Depending on their choices, calls are routed directly to the appropriate staff or an automated solution, reducing waiting times and improving the customer experience.<\/p><p>For contact centers, digiCONTACTS' <strong>IVR software<\/strong> offers seamless integration with your CRM, menu customization and detailed reporting to analyze and optimize performance. By adopting this technology, you can offer more responsive and efficient <strong>customer support<\/strong>, while reducing operational costs.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-62d90e3b\">\n                        <a href=\"#collapse-8417e716a313298a95e1\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-8417e716a313298a95e1\" aria-expanded=\"false\" aria-controls=\"Collapse-8417e716a313298a95e1\">\n                            \n                            <span class=\"ekit-accordion-title\">2. What are the advantages of using IVR software for a contact center?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-8417e716a313298a95e1\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-62d90e3b\" data-parent=\"#accordion-6a313298a95e1\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>The use of <span class=\"custom-bold\"><strong>IVR software<\/strong><\/span> (Interactive <strong> Voice<\/strong> Response) software offers many advantages for a contact center.<\/p><p>Firstly, it improves operational efficiency by <a href=\"https:\/\/www.digicontacts.net\/en\/customer-relationship-solution\/need\/incoming-calls\/\">automating incoming call management<\/a>. Your customers are guided directly via personalized voice menus, reducing waiting times and enabling automatic distribution of calls to the appropriate agents or self-service solutions.<\/p><p>Secondly, the IVR enhances <strong>the user experience<\/strong> by offering a 24\/7 service, enabling users to get quick answers to their questions, even outside business hours. Personalized messages and menu options also enable us to respond precisely to the specific needs of each caller.<\/p><p>What's more, <strong>IVR<\/strong> reduces operational costs by reducing the number of calls requiring direct human intervention, freeing up your agents for more complex, higher value-added tasks.<\/p><p>Finally, integration with your CRM enables you to collect and analyze valuable data on <strong>customer interactions<\/strong>, facilitating the ongoing optimization of your processes.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-62d90e3b\">\n                        <a href=\"#collapse-3dad4e06a313298a95e1\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3dad4e06a313298a95e1\" aria-expanded=\"false\" aria-controls=\"Collapse-3dad4e06a313298a95e1\">\n                            \n                            <span class=\"ekit-accordion-title\">3. How can IVR software improve the customer experience?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3dad4e06a313298a95e1\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-62d90e3b\" data-parent=\"#accordion-6a313298a95e1\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Interactive Voice Response (IVR) can greatly enhance <strong>the customer experience<\/strong> in a contact center in a number of ways.  <\/p>\n<p>Firstly, it offers 24\/7 availability, enabling your customers to access information and services at any time, even outside business hours. This reduces the frustrations associated with long waits and restricted opening hours.   <\/p>\n<p>Next, the IVR personalizes <strong>interactions<\/strong> using messages tailored to the specific needs of each caller. Thanks to voice recognition and clear menu options, customers can quickly navigate to the desired services or information without having to go through multiple transfers. An <strong>IVR<\/strong> also improves <strong>agent<\/strong> efficiency by screening calls and resolving simple requests automatically. This frees up agents to concentrate on more complex issues, delivering <strong>faster<\/strong>, higher <strong>quality<\/strong> service. Finally, integration with your CRM enables interactions to be tracked and analyzed, providing valuable insights to continually improve processes and anticipate customer <strong>needs<\/strong>.    <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                                        <script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"1. What is IVR software and how does it work?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><strong>IVR software<\/strong> is an automated way for contact centers and customer service departments to <a href=\\\"https:\/\/www.digicontacts.net\/en\/customer-relationship-solution\/need\/incoming-calls\/\\\">handle incoming calls<\/a> efficiently.<\/p><p>It works by guiding callers directly through <strong>interactive voice menus<\/strong> via telephone keypad recognition (DTMF) or voice recognition. In practice, when your users call, the <strong>IVR<\/strong> greets them with a personalized voice message and offers them various options (for example, \u201cPress 1 for sales, 2 for technical assistance\u201d). Depending on their choices, calls are routed directly to the appropriate staff or an automated solution, reducing waiting times and improving the customer experience.<\/p><p>For contact centers, digiCONTACTS' <strong>IVR software<\/strong> offers seamless integration with your CRM, menu customization and detailed reporting to analyze and optimize performance. By adopting this technology, you can offer more responsive and efficient <strong>customer support<\/strong>, while reducing operational costs.<\/p>\"}},{\"@type\":\"Question\",\"name\":\"2. What are the advantages of using IVR software for a contact center?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The use of <span class=\\\"custom-bold\\\"><strong>IVR software<\/strong><\/span> (Interactive <strong> Voice<\/strong> Response) software offers many advantages for a contact center.<\/p><p>Firstly, it improves operational efficiency by <a href=\\\"https:\/\/www.digicontacts.net\/en\/customer-relationship-solution\/need\/incoming-calls\/\\\">automating incoming call management<\/a>. Your customers are guided directly via personalized voice menus, reducing waiting times and enabling automatic distribution of calls to the appropriate agents or self-service solutions.<\/p><p>Secondly, the IVR enhances <strong>the user experience<\/strong> by offering a 24\/7 service, enabling users to get quick answers to their questions, even outside business hours. Personalized messages and menu options also enable us to respond precisely to the specific needs of each caller.<\/p><p>What's more, <strong>IVR<\/strong> reduces operational costs by reducing the number of calls requiring direct human intervention, freeing up your agents for more complex, higher value-added tasks.<\/p><p>Finally, integration with your CRM enables you to collect and analyze valuable data on <strong>customer interactions<\/strong>, facilitating the ongoing optimization of your processes.<\/p>\"}},{\"@type\":\"Question\",\"name\":\"3. How can IVR software improve the customer experience?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Interactive Voice Response (IVR) can greatly enhance <strong>the customer experience<\/strong> in a contact center in a number of ways.  <\/p>\\n<p>Firstly, it offers 24\/7 availability, enabling your customers to access information and services at any time, even outside business hours. This reduces the frustrations associated with long waits and restricted opening hours.   <\/p>\\n<p>Next, the IVR personalizes <strong>interactions<\/strong> using messages tailored to the specific needs of each caller. Thanks to voice recognition and clear menu options, customers can quickly navigate to the desired services or information without having to go through multiple transfers. An <strong>IVR<\/strong> also improves <strong>agent<\/strong> efficiency by screening calls and resolving simple requests automatically. This frees up agents to concentrate on more complex issues, delivering <strong>faster<\/strong>, higher <strong>quality<\/strong> service. Finally, integration with your CRM enables interactions to be tracked and analyzed, providing valuable insights to continually improve processes and anticipate customer <strong>needs<\/strong>.    <\/p>\\n\"}}]}<\/script>\n                                <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d817d49 e-con-full e-flex e-con e-child\" data-id=\"5d817d49\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4346e513 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"4346e513\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a313298adb6a\">\n\n            \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-4346e513\">\n                        <a href=\"#collapse-f9f3f336a313298adb6a\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-f9f3f336a313298adb6a\" aria-expanded=\"false\" aria-controls=\"Collapse-f9f3f336a313298adb6a\">\n                            \n                            <span class=\"ekit-accordion-title\">4. How can IVR software be integrated with existing contact center systems?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-f9f3f336a313298adb6a\" class=\" collapse\" aria-labelledby=\"primaryHeading-0-4346e513\" data-parent=\"#accordion-6a313298adb6a\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Integrating an IVR with existing <strong>contact center<\/strong> systems can be done smoothly and efficiently by following a few key steps.<\/p><p>First, assess your company's specific needs and identify the systems already in place, such as CRM, <a href=\"https:\/\/www.digicontacts.net\/en\/customer-relationship-solution\/need\/incoming-calls\/\">inbound call management software<\/a> and communications platforms. This assessment will help define the connection points required for smooth integration.<\/p><p>Next, choose an IVR that is compatible with your current systems. Modern solutions like the one from digiCONTACTS are ideal, offering robust APIs and flexible configuration options, facilitating interconnection with various tools.<\/p><p>The next step is to configure IVR workflows and interactive menus to match your business processes. This customization ensures that calls are directed efficiently and that relevant information is captured and synchronized with your CRM.<\/p><p>Finally, train your teams to use the new system and carry out rigorous testing to ensure smooth integration. Technical support from digiCONTACTS experts can accompany you throughout this process, guaranteeing a successful <strong>implementation<\/strong>.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-4346e513\">\n                        <a href=\"#collapse-bee2ece6a313298adb6a\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-bee2ece6a313298adb6a\" aria-expanded=\"false\" aria-controls=\"Collapse-bee2ece6a313298adb6a\">\n                            \n                            <span class=\"ekit-accordion-title\">5. How can an IVR help with call management?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-bee2ece6a313298adb6a\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-4346e513\" data-parent=\"#accordion-6a313298adb6a\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>The interactive voice server (IVR) is a powerful tool for efficiently routing incoming and outgoing calls in a <strong>contact center<\/strong>.<\/p><p>For incoming calls, the interactive voice server automates the reception and distribution of calls. It guides callers through voice menus, directing them to the appropriate department or providing automatic answers to frequently asked questions. This reduces waiting times, improves <strong>customer satisfaction<\/strong>and frees up your agents to concentrate on more complex tasks.<\/p><p>For outbound calls, the IVR can automate <a href=\"https:\/\/www.digicontacts.net\/en\/customer-relationship-solution\/need\/outgoing-calls\/\">outbound call campaigns<\/a>, automatically dialing numbers and connecting successful calls to available agents. This boosts productivity by reducing the time agents spend dialing numbers and dealing with unsuccessful calls.<\/p><p>What's more, integration with your <strong>CRM<\/strong> makes it easy to personalize interactions, accurately track calls and analyze performance to optimize operations.<\/p><p>In short, digiCONTACTS' 100% cloud-based <strong>interactive voice server <\/strong>improves call management by offering an automated, efficient and personalized solution.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-4346e513\">\n                        <a href=\"#collapse-7e467bb6a313298adb6a\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-7e467bb6a313298adb6a\" aria-expanded=\"false\" aria-controls=\"Collapse-7e467bb6a313298adb6a\">\n                            \n                            <span class=\"ekit-accordion-title\">6. What personalization options are available in an IVR?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-7e467bb6a313298adb6a\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-4346e513\" data-parent=\"#accordion-6a313298adb6a\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>There are numerous options for customizing <strong>IVR<\/strong> (Interactive Voice Response <strong>) software<\/strong>, making it easy to adapt the system to your company's specific needs.<\/p><p><strong>1. Customized voice menus :<\/strong> You can set up menu trees that direct callers to the appropriate services or agents based on their choices.<\/p><p><strong>2. Customized voice prompts: <\/strong>Record specific greetings, announcements and instructions to deliver a consistent, professional customer experience.<\/p><p><strong>3. Voice and DTMF recognition : <\/strong>The IVR can be configured to respond to voice commands or keystrokes (DTMF), offering maximum flexibility for users.<\/p><p><strong>4. Intelligent call routing: <\/strong>Define routing rules based on agent skills, availability or priorities to optimize call handling.<\/p><p><strong>5. CRM integration: <\/strong>Connect the IVR to your CRM system for seamless management of customer data, enabling <strong>real-time<\/strong> personalization of interactions.<\/p><p><strong>6. Self-service scenarios: <\/strong>Create automated scripts to handle routine requests without human intervention, such as balance inquiries or appointment booking.<\/p><p><strong>7. Reporting and analysis: <\/strong>Customize dashboards and reports to monitor performance and adjust your strategies according to the data collected.<\/p><p>These customization options enable you to adapt the IVR to your processes, improving efficiency and <strong>customer satisfaction<\/strong>.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                                        <script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"4. How can IVR software be integrated with existing contact center systems?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Integrating an IVR with existing <strong>contact center<\/strong> systems can be done smoothly and efficiently by following a few key steps.<\/p><p>First, assess your company's specific needs and identify the systems already in place, such as CRM, <a href=\\\"https:\/\/www.digicontacts.net\/en\/customer-relationship-solution\/need\/incoming-calls\/\\\">inbound call management software<\/a> and communications platforms. This assessment will help define the connection points required for smooth integration.<\/p><p>Next, choose an IVR that is compatible with your current systems. Modern solutions like the one from digiCONTACTS are ideal, offering robust APIs and flexible configuration options, facilitating interconnection with various tools.<\/p><p>The next step is to configure IVR workflows and interactive menus to match your business processes. This customization ensures that calls are directed efficiently and that relevant information is captured and synchronized with your CRM.<\/p><p>Finally, train your teams to use the new system and carry out rigorous testing to ensure smooth integration. Technical support from digiCONTACTS experts can accompany you throughout this process, guaranteeing a successful <strong>implementation<\/strong>.<\/p>\"}},{\"@type\":\"Question\",\"name\":\"5. How can an IVR help with call management?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The interactive voice server (IVR) is a powerful tool for efficiently routing incoming and outgoing calls in a <strong>contact center<\/strong>.<\/p><p>For incoming calls, the interactive voice server automates the reception and distribution of calls. It guides callers through voice menus, directing them to the appropriate department or providing automatic answers to frequently asked questions. This reduces waiting times, improves <strong>customer satisfaction<\/strong>and frees up your agents to concentrate on more complex tasks.<\/p><p>For outbound calls, the IVR can automate <a href=\\\"https:\/\/www.digicontacts.net\/en\/customer-relationship-solution\/need\/outgoing-calls\/\\\">outbound call campaigns<\/a>, automatically dialing numbers and connecting successful calls to available agents. This boosts productivity by reducing the time agents spend dialing numbers and dealing with unsuccessful calls.<\/p><p>What's more, integration with your <strong>CRM<\/strong> makes it easy to personalize interactions, accurately track calls and analyze performance to optimize operations.<\/p><p>In short, digiCONTACTS' 100% cloud-based <strong>interactive voice server <\/strong>improves call management by offering an automated, efficient and personalized solution.<\/p>\"}},{\"@type\":\"Question\",\"name\":\"6. What personalization options are available in an IVR?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>There are numerous options for customizing <strong>IVR<\/strong> (Interactive Voice Response <strong>) software<\/strong>, making it easy to adapt the system to your company's specific needs.<\/p><p><strong>1. Customized voice menus :<\/strong> You can set up menu trees that direct callers to the appropriate services or agents based on their choices.<\/p><p><strong>2. Customized voice prompts: <\/strong>Record specific greetings, announcements and instructions to deliver a consistent, professional customer experience.<\/p><p><strong>3. Voice and DTMF recognition : <\/strong>The IVR can be configured to respond to voice commands or keystrokes (DTMF), offering maximum flexibility for users.<\/p><p><strong>4. Intelligent call routing: <\/strong>Define routing rules based on agent skills, availability or priorities to optimize call handling.<\/p><p><strong>5. CRM integration: <\/strong>Connect the IVR to your CRM system for seamless management of customer data, enabling <strong>real-time<\/strong> personalization of interactions.<\/p><p><strong>6. Self-service scenarios: <\/strong>Create automated scripts to handle routine requests without human intervention, such as balance inquiries or appointment booking.<\/p><p><strong>7. Reporting and analysis: <\/strong>Customize dashboards and reports to monitor performance and adjust your strategies according to the data collected.<\/p><p>These customization options enable you to adapt the IVR to your processes, improving efficiency and <strong>customer satisfaction<\/strong>.<\/p>\"}}]}<\/script>\n                                <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1ff5f404 e-flex e-con-boxed e-con e-parent\" data-id=\"1ff5f404\" data-element_type=\"container\" data-e-type=\"container\" id=\"demande-demo\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6044c1f2 e-con-full e-flex e-con e-child\" data-id=\"6044c1f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b644b24 animated-fast elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"3b644b24\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-text_left\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tFree demonstration\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \"><span>Improve call center performance<\/span> today!<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>We guarantee tailor-made support for your BtoB and BtoC customer development, satisfaction and win-over strategies. Transparency and responsiveness guaranteed! <\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5809073c keydesign-h6 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-stylish-list\" data-id=\"5809073c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:300,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-stylish-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\">\t\t<ul class=\"ekit-stylish-list \" >\n\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-9176c3a\" >\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-check\"><\/i>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">No obligation<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-aa8aca8\" >\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-check\"><\/i>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">From 1 station<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-b4e5723\" >\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-check\"><\/i>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">Installation in less than 24 hours<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b6e7cc9 elementor-align-left elementor-widget__width-auto animated-fast elementor-align--mobileleft elementor-invisible elementor-widget elementor-widget-elementskit-button\" data-id=\"3b6e7cc9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.digicontacts.net\/en\/contact\/\" class=\"elementskit-btn cta-reservez-votre-demo whitespace--normal\" id=\"\">\n\t\t\t\t\tBook your demo<i class=\"far fa-arrow-alt-circle-right\"><\/i>\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2ea59bf1 e-con-full e-flex e-con e-child\" data-id=\"2ea59bf1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-633cf5b0 elementor-widget elementor-widget-image\" data-id=\"633cf5b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/demo-solution-relation-client.png\" class=\"attachment-large size-large wp-image-24341\" alt=\"Free demo customer relationship solution\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/demo-solution-relation-client.png 600w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/demo-solution-relation-client-300x200.png 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>SVI VOIX SOFTWARE &#8211; INTERACTIVE VOICE SERVER FOR CALL CENTERS Improve the customer experience with a high-performance IVR. By automating voice interactions, our IVR software guides callers via an intuitive voice menu, directing them instantly to the right service. Equipped with a high-performance voice recognition system, it optimizes call management, reduces waiting time and cuts [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-28628","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.digicontacts.net\/en\/wp-json\/wp\/v2\/pages\/28628","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.digicontacts.net\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.digicontacts.net\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.digicontacts.net\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.digicontacts.net\/en\/wp-json\/wp\/v2\/comments?post=28628"}],"version-history":[{"count":0,"href":"https:\/\/www.digicontacts.net\/en\/wp-json\/wp\/v2\/pages\/28628\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.digicontacts.net\/en\/wp-json\/wp\/v2\/media?parent=28628"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}