{"id":28602,"date":"2024-12-20T15:57:58","date_gmt":"2024-12-20T14:57:58","guid":{"rendered":"https:\/\/www.digicontacts.net\/incoming-calls\/"},"modified":"2026-04-15T12:20:14","modified_gmt":"2026-04-15T10:20:14","slug":"incoming-calls","status":"publish","type":"page","link":"https:\/\/www.digicontacts.net\/en\/customer-relationship-solution\/need\/incoming-calls\/","title":{"rendered":"Incoming calls"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"28602\" class=\"elementor elementor-28602 elementor-22590\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a5c136f hero-section e-flex e-con-boxed e-con e-parent\" data-id=\"a5c136f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-41109cf e-con-full e-flex e-con e-child\" data-id=\"41109cf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ce3c5c5 e-con-full e-flex e-con e-child\" data-id=\"ce3c5c5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-571bd9b elementor-widget elementor-widget-elementskit-heading\" data-id=\"571bd9b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;css&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-text_center\"><h1 class=\"elementskit-section-subtitle  \">\n\t\t\t\t\t\tACD AUTOMATIC CALL DISTRIBUTION SOFTWARE\n\t\t\t\t\t<\/h1><h2 class=\"ekit-heading--title elementskit-section-title \">Automate call distribution and deliver <span>unrivalled customer service<\/span>.<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p class=\"p1\">Instantly improve the customer experience in your call center with our ACD automatic call distribution software, and deliver faster, higher-quality customer service!<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8c94702 e-con-full e-flex e-con e-child\" data-id=\"8c94702\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e7e0327 elementor-align-left elementor-widget__width-auto animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-button\" data-id=\"e7e0327\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"#demande-demo\" class=\"elementskit-btn cta-reservez-une-demo-gratuite whitespace--normal\" id=\"\">\n\t\t\t\t\tBook a free demo<i class=\"far fa-arrow-alt-circle-right\"><\/i>\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1ee3606 e-con-full e-flex e-con e-child\" data-id=\"1ee3606\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-02ba1c3 e-con-full e-flex e-con e-child\" data-id=\"02ba1c3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c698979 elementor-widget elementor-widget-image\" data-id=\"c698979\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/logiciel-distribution-automatique-des-appels-ACD.webp\" class=\"attachment-large size-large wp-image-24415\" alt=\"Logiciel de distribution automatique des appels ACD\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-54ab5b19 e-flex e-con-boxed e-con e-parent\" data-id=\"54ab5b19\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2a51111 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"2a51111\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-345aa3a elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"345aa3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--simple \" \n\t\t tabindex=\"-1\">\n            <img decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/air-france-logo.webp\" class=\"attachment-full size-full wp-image-24384\" alt=\"Air France\" title=\"\"><img decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/air-france-logo.webp\" class=\"attachment-full size-full wp-image-24384\" alt=\"Air France\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-38242e5 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"38242e5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a9dfee elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"6a9dfee\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--simple \" \n\t\t tabindex=\"-1\">\n            <img decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/amadeus-logo.png\" class=\"attachment-full size-full wp-image-23898\" alt=\"Amadeus\" title=\"\"><img decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/amadeus-logo.png\" class=\"attachment-full size-full wp-image-23898\" alt=\"Amadeus\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bf322aa e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"bf322aa\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8439976 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"8439976\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--simple \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/commsoft-logo.png\" class=\"attachment-full size-full wp-image-23927\" alt=\"Commsoft\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/commsoft-logo.png\" class=\"attachment-full size-full wp-image-23927\" alt=\"Commsoft\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-021f2fa e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"021f2fa\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a11452 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"7a11452\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--simple \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/groupe-caille-logo.png\" class=\"attachment-full size-full wp-image-23901\" alt=\"Groupe Caille\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/groupe-caille-logo.png\" class=\"attachment-full size-full wp-image-23901\" alt=\"Groupe Caille\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c37365f e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"c37365f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e736f1 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"6e736f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--simple \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/odity-logo.png\" class=\"attachment-full size-full wp-image-23936\" alt=\"Odity\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/odity-logo.png\" class=\"attachment-full size-full wp-image-23936\" alt=\"Odity\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aa120d2 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"aa120d2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d05a21 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"1d05a21\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--simple \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/stellantis-logo.png\" class=\"attachment-full size-full wp-image-23895\" alt=\"Stellantis\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/stellantis-logo.png\" class=\"attachment-full size-full wp-image-23895\" alt=\"Stellantis\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3a5de52 e-flex e-con-boxed e-con e-parent\" data-id=\"3a5de52\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3db19a9 e-con-full e-flex e-con e-child\" data-id=\"3db19a9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-9c97933 e-con-full e-flex e-con e-child\" data-id=\"9c97933\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16e58b6 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"16e58b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_center   ekit_heading_tablet-   ekit_heading_mobile-text_left\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tYour needs\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \"><span>Optimize incoming message<\/span> management with our acd software<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>The digiCONTACTS automatic call distributor simplifies the management of incoming call flows in a call center or contact center. It automatically directs each customer to the most available and qualified agent.   <\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8a4cfc9 e-flex e-con-boxed e-con e-parent\" data-id=\"8a4cfc9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5c0d1f4 e-con-full e-flex e-con e-child\" data-id=\"5c0d1f4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-bd8adad e-con-full e-flex e-con e-child\" data-id=\"bd8adad\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a19ad48 e-con-full e-flex e-con e-child\" data-id=\"a19ad48\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75e8f4d ekit-equal-height-enable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"75e8f4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-center text-center icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-phone-call2\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Improve the routing of your incoming calls                <\/h3>\n                        \t\t  \t<p>Direct your incoming calls to specific queues, agents or extension numbers with 100% customizable rules!<\/p>\n                                        <div class=\"box-footer disable_hover_button\">\n                    <div class=\"btn-wraper\">\n                                                            <a class=\"elementskit-btn whitespace--normal\" href=\"#demande-demo\">\n                                        Find out more                                    <\/a>\n                                                        <\/div>\n                <\/div>\n                    <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fadd5c5 e-con-full e-flex e-con e-child\" data-id=\"fadd5c5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c50fec9 ekit-equal-height-enable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"c50fec9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-center text-center icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-speed\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Optimize the productivity of your call center agents                <\/h3>\n                        \t\t  \t<p>Your agents will save time and be able to handle more calls, focusing solely on requests related to their skills.<\/p>\n                                        <div class=\"box-footer disable_hover_button\">\n                    <div class=\"btn-wraper\">\n                                                            <a class=\"elementskit-btn whitespace--normal\" href=\"#demande-demo\">\n                                        Find out more                                    <\/a>\n                                                        <\/div>\n                <\/div>\n                    <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-93e9435 e-con-full e-flex e-con e-child\" data-id=\"93e9435\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a22d25e ekit-equal-height-enable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"a22d25e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-center text-center icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-support1\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Adjust your call handling in real time                <\/h3>\n                        \t\t  \t<p>Thanks to real-time KPIs, you can organize your queues and determine who should take high-priority calls.<\/p>\n                                        <div class=\"box-footer disable_hover_button\">\n                    <div class=\"btn-wraper\">\n                                                            <a class=\"elementskit-btn whitespace--normal\" href=\"#demande-demo\">\n                                        Find out more                                    <\/a>\n                                                        <\/div>\n                <\/div>\n                    <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e45e571 e-flex e-con-boxed e-con e-parent\" data-id=\"e45e571\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5ced8f3 e-con-full e-flex e-con e-child\" data-id=\"5ced8f3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-750dd59 elementor-widget elementor-widget-image\" data-id=\"750dd59\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"404\" height=\"415\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/intelligence-artificielle.png\" class=\"attachment-large size-large wp-image-23878\" alt=\"Intelligence Artificielle\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/intelligence-artificielle.png 404w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/intelligence-artificielle-292x300.png 292w\" sizes=\"(max-width: 404px) 100vw, 404px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-87ec235 e-con-full e-flex e-con e-child\" data-id=\"87ec235\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b165928 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"b165928\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-text_left\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tArtificial Intelligence\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \">Stand out from your competitors with our <span>A.I. technology<\/span>.<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>With digiCONTACTS, you benefit from a secure, fully customizable artificial intelligence solution. Simplify the management of your interactions while optimizing your productivity. <\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-364fc40 elementor-align-left animated-fast elementor-align--mobilecenter elementor-invisible elementor-widget elementor-widget-elementskit-button\" data-id=\"364fc40\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;,&quot;_animation_delay&quot;:200,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.digicontacts.net\/en\/artificial-intelligence\/\" class=\"elementskit-btn cta-decouvrez-ia whitespace--normal\" id=\"\">\n\t\t\t\t\tDiscover our AI technology<i class=\"far fa-arrow-alt-circle-right\"><\/i>\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5a2f59b e-con-full e-flex e-con e-child\" data-id=\"5a2f59b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-996405e keydesign-h6 animated-fast elementor-widget__width-inherit elementor-invisible elementor-widget elementor-widget-elementskit-stylish-list\" data-id=\"996405e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-stylish-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\">\t\t<ul class=\"ekit-stylish-list \" >\n\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-9176c3a\" >\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-pointer-right\"><\/i>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">100% customizable technology<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-aa8aca8\" >\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-home\"><\/i>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">Solution hosted in France<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-b4e5723\" >\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-clock\"><\/i>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">Fast, easy deployment<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-ebec101\" >\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-screen\"><\/i>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">I.A. available in 7 languages<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-28b0a28\" >\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-atomic\"><\/i>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">Growth gas pedal<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4344105 e-flex e-con-boxed e-con e-parent\" data-id=\"4344105\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-aab354e e-con-full e-flex e-con e-child\" data-id=\"aab354e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fc25c82 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"fc25c82\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_center   ekit_heading_tablet-   ekit_heading_mobile-text_left\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tOur Features\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \">The <span>key features<\/span> of our ACD software.<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>With its many features, our automatic call distribution (ACD) software helps you improve both the quality of your responses and your productivity, throughout the customer journey.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4faf94de e-flex e-con-boxed e-con e-parent\" data-id=\"4faf94de\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-423ce73 e-con-full e-flex e-con e-child\" data-id=\"423ce73\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2382a6ac e-con-full e-flex e-con e-child\" data-id=\"2382a6ac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-49bd31b7 widget-link-underline animated-fast ekit-equal-height-enable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"49bd31b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-smart\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Intelligent automatic distribution                <\/h3>\n                        \t\t  \t<p>Thanks to intelligent routing, you can manage your call center's inbound calls efficiently, routing them quickly and directly to qualified agents for optimal management of customer requests.<\/p>\n                                        <div class=\"box-footer disable_hover_button\">\n                    <div class=\"btn-wraper\">\n                                                            <a class=\"elementskit-btn whitespace--normal\" href=\"#demande-demo\">\n                                        Find out more                                    <\/a>\n                                                        <\/div>\n                <\/div>\n                    <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-397a15b e-con-full e-flex e-con e-child\" data-id=\"397a15b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-615030b3 widget-link-underline animated-fast ekit-equal-height-enable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"615030b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-Support-2\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Improved queue management                <\/h3>\n                        \t\t  \t<p>With our ACD vending software, set up your queues according to your objectives and resources. Guarantee optimal customer service, even during peak periods. <\/p>\n                                        <div class=\"box-footer disable_hover_button\">\n                    <div class=\"btn-wraper\">\n                                                            <a class=\"elementskit-btn whitespace--normal\" href=\"#demande-demo\">\n                                        Find out more                                    <\/a>\n                                                        <\/div>\n                <\/div>\n                    <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-55cd2538 e-con-full e-flex e-con e-child\" data-id=\"55cd2538\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2283ff5 widget-link-underline animated-fast ekit-equal-height-enable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"2283ff5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-vertical-timeline\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Real-time supervision and allocation                <\/h3>\n                        \t\t  \t<p>Monitor agent status, calls in progress and calls in queue in real time. Create user groups to direct incoming calls to the most qualified agents. <\/p>\n                                        <div class=\"box-footer disable_hover_button\">\n                    <div class=\"btn-wraper\">\n                                                            <a class=\"elementskit-btn whitespace--normal\" href=\"#demande-demo\">\n                                        Find out more                                    <\/a>\n                                                        <\/div>\n                <\/div>\n                    <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-38a59039 e-con-full e-flex e-con e-child\" data-id=\"38a59039\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-73ea7706 e-con-full e-flex e-con e-child\" data-id=\"73ea7706\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-273be037 widget-link-underline animated-fast ekit-equal-height-enable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"273be037\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-consult\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Intelligent call routing                <\/h3>\n                        \t\t  \t<p>Automatic Call Distribution (ACD) software directs incoming calls to your company's agents, taking into account their availability, skills or other personalized criteria.<\/p>\n                                        <div class=\"box-footer disable_hover_button\">\n                    <div class=\"btn-wraper\">\n                                                            <a class=\"elementskit-btn whitespace--normal\" href=\"#demande-demo\">\n                                        Find out more                                    <\/a>\n                                                        <\/div>\n                <\/div>\n                    <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-73bca7a5 e-con-full e-flex e-con e-child\" data-id=\"73bca7a5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-287589de widget-link-underline animated-fast ekit-equal-height-enable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"287589de\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-countdown-timer\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Reduced waiting time                <\/h3>\n                        \t\t  \t<p>Our automatic call distribution software instantly prioritizes and directs incoming calls to the right agent, guaranteeing your customers fast, quality service.<\/p>\n                                        <div class=\"box-footer disable_hover_button\">\n                    <div class=\"btn-wraper\">\n                                                            <a class=\"elementskit-btn whitespace--normal\" href=\"#demande-demo\">\n                                        Find out more                                    <\/a>\n                                                        <\/div>\n                <\/div>\n                    <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-23104cbc e-con-full e-flex e-con e-child\" data-id=\"23104cbc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-57819f55 widget-link-underline animated-fast ekit-equal-height-enable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"57819f55\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-support1\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Automated customer follow-up                <\/h3>\n                        \t\t  \t<p>Our ACD software can be integrated with artificial intelligence-based tools to further enhance the quality of service in your call centers and contact centers.<\/p>\n                                        <div class=\"box-footer disable_hover_button\">\n                    <div class=\"btn-wraper\">\n                                                            <a class=\"elementskit-btn whitespace--normal\" href=\"#demande-demo\">\n                                        Find out more                                    <\/a>\n                                                        <\/div>\n                <\/div>\n                    <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6a20dca e-flex e-con-boxed e-con e-parent\" data-id=\"6a20dca\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-151205c e-con-full e-flex e-con e-child\" data-id=\"151205c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2d30bd4 e-con-full e-flex e-con e-child\" data-id=\"2d30bd4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b038be7 e-con-full e-flex e-con e-child\" data-id=\"b038be7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d063644 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"d063644\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_center   ekit_heading_tablet-   ekit_heading_mobile-text_left\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tYour benefits\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \"><span>Optimize your call handling immediately<\/span> with our ACD software.<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>In addition to its essential functionalities, our ACD software features the very latest in customer relations technology (Artificial Intelligence, omnichannel use, IVR coupling...). Discover its benefits for exceptional customer service! <\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1a08c95 sticky-section e-flex e-con-boxed e-con e-parent\" data-id=\"1a08c95\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-354701d e-con-full e-flex e-con e-child\" data-id=\"354701d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1c6c766 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"1c6c766\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;css&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tInteractive Voice Server\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \"><span>Optimize<\/span> the routing and sorting of incoming calls with our IVR.<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Our ACD call center software can be integrated with an Interactive Voice Response (IVR) system. In busy situations, when advisors or agents are busy, an IVR facilitates the sorting and routing of calls for more efficient management. <\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1262e27 elementor-align-left elementor-widget__width-auto animated-fast elementor-align--mobileleft elementor-invisible elementor-widget elementor-widget-elementskit-button\" data-id=\"1262e27\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"#demande-demo\" class=\"elementskit-btn cta-decouvrez-solution whitespace--normal\" id=\"\">\n\t\t\t\t\tDiscover our solution<i class=\"far fa-arrow-alt-circle-right\"><\/i>\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cda4a38 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"cda4a38\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:200}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-234803f elementor-widget elementor-widget-image\" data-id=\"234803f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/serveur-vocal-interactif-SVI.png\" class=\"attachment-large size-large wp-image-24332\" alt=\"Serveur vocal interactif SVI\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/serveur-vocal-interactif-SVI.png 600w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/serveur-vocal-interactif-SVI-300x200.png 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c5ce657 sticky-section e-flex e-con-boxed e-con e-parent\" data-id=\"c5ce657\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cdf325e e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"cdf325e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:100}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4208589 elementor-widget elementor-widget-image\" data-id=\"4208589\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"424\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/technologie-omnicanale.png\" class=\"attachment-large size-large wp-image-23872\" alt=\"Technologie Omnicanale\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/technologie-omnicanale.png 600w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/technologie-omnicanale-300x212.png 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-23ca9d5 e-con-full e-flex e-con e-child\" data-id=\"23ca9d5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-646c540 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"646c540\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;css&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tOmnichannel Technology\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \"><span>Unify<\/span> your communication channels with omnichannel.<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Thanks to omnichannel technology, you can unify all your customer communication channels within your call center, all along their journey, on a single platform. Calls, SMS, e-mails or instant messaging: your agents will gain in responsiveness and performance! <\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-129c80a elementor-align-left elementor-widget__width-auto animated-fast elementor-align--mobileleft elementor-invisible elementor-widget elementor-widget-elementskit-button\" data-id=\"129c80a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"#demande-demo\" class=\"elementskit-btn cta-decouvrez-solution whitespace--normal\" id=\"\">\n\t\t\t\t\tDiscover our solution<i class=\"far fa-arrow-alt-circle-right\"><\/i>\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0b766d8 sticky-section e-flex e-con-boxed e-con e-parent\" data-id=\"0b766d8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-30cd4bf e-con-full e-flex e-con e-child\" data-id=\"30cd4bf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-183a5a4 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"183a5a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;css&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tArtificial Intelligence\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \"><span>Benefit<\/span> from the advantages of A.I. and stand out from the competition.<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Our ACD software integrates the most advanced technologies in artificial intelligence and automation to optimize customer relationship management. Benefit from a high-performance, intuitive and 100% secure solution. <\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb57378 elementor-align-left elementor-widget__width-auto animated-fast elementor-align--mobileleft elementor-invisible elementor-widget elementor-widget-elementskit-button\" data-id=\"eb57378\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"#demande-demo\" class=\"elementskit-btn cta-decouvrez-solution whitespace--normal\" id=\"\">\n\t\t\t\t\tDiscover our solution<i class=\"far fa-arrow-alt-circle-right\"><\/i>\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fd95321 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"fd95321\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:200}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c1a04da elementor-widget elementor-widget-image\" data-id=\"c1a04da\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/technologie-intelligence-artificielle.png\" class=\"attachment-large size-large wp-image-24338\" alt=\"Intelligence Artificielle\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/technologie-intelligence-artificielle.png 600w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/technologie-intelligence-artificielle-300x200.png 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d33093a e-flex e-con-boxed e-con e-parent\" data-id=\"d33093a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-34d669c e-con-full e-flex e-con e-child\" data-id=\"34d669c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-0e95d7f e-con-full e-flex e-con e-child\" data-id=\"0e95d7f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-34c30ab animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"34c30ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_center   ekit_heading_tablet-   ekit_heading_mobile-text_left\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tCRM connection\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \"><span>Easily connect<\/span> our solution to your CRM!<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Our automatic call distribution software is intuitive, fully secure and 100% customizable.<br \/>Easily connect any of the 40 compatible business or CRM applications and improve your customer relations for years to come!<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1def21f0 e-con-full e-flex e-con e-child\" data-id=\"1def21f0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2638b2e8 e-con-full e-flex e-con e-child\" data-id=\"2638b2e8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-110ec7db e-con-full e-flex e-con e-child\" data-id=\"110ec7db\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-361d8fc6 e-con-full e-flex e-con e-child\" data-id=\"361d8fc6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6791a0b9 elementor-widget__width-initial elementor-absolute elementor-hidden-tablet elementor-hidden-mobile animated-fast elementor-view-default elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"6791a0b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"icon icon-right-arrow\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e0f335 animated-fast ekit-equal-height-disable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"6e0f335\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_delay&quot;:100,&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-server-5\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Deploy our solution                <\/h3>\n                        \t\t  \t<p>In less than 24 hours, our solution is deployed in your department.<\/p>\n                                <\/div>\n        \n        \n                    <div class=\"ekit-icon-box-badge ekit_position_top_right\">\n                <span class=\"ekit-badge\">STEP 1<\/span>\n            <\/div>\n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4480be1b e-con-full e-flex e-con e-child\" data-id=\"4480be1b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-55ef21a elementor-widget__width-initial elementor-absolute elementor-hidden-tablet elementor-hidden-mobile elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"55ef21a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"icon icon-right-arrow\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75b67605 elementor-widget__width-initial elementor-absolute elementor-hidden-tablet elementor-hidden-mobile animated-fast elementor-view-default elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"75b67605\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;_animation_delay&quot;:200,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"icon icon-right-arrow\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-498fba84 animated-fast ekit-equal-height-disable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"498fba84\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_delay&quot;:100,&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-line-chart1\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Connect your CRM                <\/h3>\n                        \t\t  \t<p>Connect your CRM or business applications quickly and easily.<\/p>\n                                <\/div>\n        \n        \n                    <div class=\"ekit-icon-box-badge ekit_position_top_right\">\n                <span class=\"ekit-badge\">STEP 2<\/span>\n            <\/div>\n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-458343b6 e-con-full e-flex e-con e-child\" data-id=\"458343b6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a999611 animated-fast ekit-equal-height-disable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"1a999611\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_delay&quot;:200,&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-graph-2\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Develop your results                <\/h3>\n                        \t\t  \t<p>Implement a winning customer relations strategy!<\/p>\n                                <\/div>\n        \n        \n                    <div class=\"ekit-icon-box-badge ekit_position_top_right\">\n                <span class=\"ekit-badge\">STEP 3<\/span>\n            <\/div>\n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2fa877ee e-flex e-con-boxed e-con e-parent\" data-id=\"2fa877ee\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-102c6870 e-con-full e-flex e-con e-child\" data-id=\"102c6870\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-67d08ec2 e-con-full e-flex e-con e-child\" data-id=\"67d08ec2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-0340a1a e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"0340a1a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0205d10 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"0205d10\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--fade \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/microsoft-dynamics.webp\" class=\"attachment-full size-full wp-image-24570\" alt=\"Microsoft Dynamics\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/microsoft-dynamics.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/microsoft-dynamics-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/microsoft-dynamics.webp\" class=\"attachment-full size-full wp-image-24570\" alt=\"Microsoft Dynamics\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/microsoft-dynamics.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/microsoft-dynamics-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f375696 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"f375696\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ee511c elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"2ee511c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--fade \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/freshdesk-1.webp\" class=\"attachment-full size-full wp-image-24573\" alt=\"Freshdesk\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/freshdesk-1.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/freshdesk-1-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/freshdesk-1.webp\" class=\"attachment-full size-full wp-image-24573\" alt=\"Freshdesk\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/freshdesk-1.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/freshdesk-1-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a1c5ddd e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"a1c5ddd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c36780c elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"c36780c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--fade \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/monday-1.webp\" class=\"attachment-full size-full wp-image-24576\" alt=\"Monday\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/monday-1.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/monday-1-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/monday-1.webp\" class=\"attachment-full size-full wp-image-24576\" alt=\"Monday\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/monday-1.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/monday-1-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1ead1d3 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"1ead1d3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f4cbec2 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"f4cbec2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--fade \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/salesforce-logo.png\" class=\"attachment-full size-full wp-image-24420\" alt=\"Salesforce\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/salesforce-logo.png 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/salesforce-logo-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/salesforce-logo.png\" class=\"attachment-full size-full wp-image-24420\" alt=\"Salesforce\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/salesforce-logo.png 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/salesforce-logo-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c2652d4 e-con-full e-flex e-con e-child\" data-id=\"c2652d4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-aaa8103 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"aaa8103\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26b0509 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"26b0509\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--fade \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/sellsy.webp\" class=\"attachment-full size-full wp-image-24582\" alt=\"Sellsy\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/sellsy.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/sellsy-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/sellsy.webp\" class=\"attachment-full size-full wp-image-24582\" alt=\"Sellsy\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/sellsy.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/sellsy-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2c8f814 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"2c8f814\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7dc588e elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"7dc588e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--fade \" \n\t\t tabindex=\"-1\">\n            <img decoding=\"async\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/sugar-1.png\" title=\"\" alt=\"Sugar\" loading=\"lazy\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/sugar.webp\" class=\"attachment-full size-full wp-image-24585\" alt=\"Sugar\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/sugar.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/sugar-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-20af8ee e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"20af8ee\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2311c6f elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"2311c6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--fade \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zendesk-1.webp\" class=\"attachment-full size-full wp-image-24592\" alt=\"Zendesk\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zendesk-1.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zendesk-1-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zendesk-1.webp\" class=\"attachment-full size-full wp-image-24592\" alt=\"Zendesk\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zendesk-1.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zendesk-1-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4ede829 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"4ede829\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c59e635 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"c59e635\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--fade \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zoho-1.webp\" class=\"attachment-full size-full wp-image-24595\" alt=\"Zoho\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zoho-1.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zoho-1-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zoho-1.webp\" class=\"attachment-full size-full wp-image-24595\" alt=\"Zoho\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zoho-1.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zoho-1-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-308dc15 e-flex e-con-boxed e-con e-parent\" data-id=\"308dc15\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c66f328 e-con-full e-flex e-con e-child\" data-id=\"c66f328\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-56e2834 e-con-full e-flex e-con e-child\" data-id=\"56e2834\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a9e2667 elementor-widget__width-initial animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"a9e2667\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-text_left\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tOur expertise\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \"><span>Boost your performance<\/span> telephone calls and customer conversions.<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>With digiCONTACTS, take advantage of a high-performance, intuitive and 100% secure solution to facilitate the management of your interactions while improving your productivity.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d53ba45 elementor-align-left elementor-widget__width-auto animated-fast elementor-align--mobileleft elementor-invisible elementor-widget elementor-widget-elementskit-button\" data-id=\"d53ba45\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"#demande-demo\" class=\"elementskit-btn cta-reservez-une-demo-gratuite whitespace--normal\" id=\"\">\n\t\t\t\t\tBook a free demo<i class=\"far fa-arrow-alt-circle-right\"><\/i>\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7387f61 e-con-full e-flex e-con e-child\" data-id=\"7387f61\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-10bcc96 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-funfact\" data-id=\"10bcc96\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-funfact.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n\t\t<div class=\"elementskit-funfact text-center     \">\n\t\t\t\n\t\t\t<div class=\"elementskit-funfact-inner \">\n\t\t\t\t\n\t\t\t\t<div class=\"funfact-content\">\n\t\t\t\t\t<div class=\"number-percentage-wraper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"number-percentage\"\n\t\t\t\t\t\t      data-value=\"90\"\n\t\t\t\t\t\t      data-animation-duration=\"3500\"\n\t\t\t\t\t\t\t  data-style=\"sliding\">0<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"super\">%<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<h3 class=\"funfact-title\">Customers want immediate answers<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\n\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e00e2f0 e-con-full e-flex e-con e-child\" data-id=\"e00e2f0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a506b0a animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-funfact\" data-id=\"a506b0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-funfact.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n\t\t<div class=\"elementskit-funfact text-center     \">\n\t\t\t\n\t\t\t<div class=\"elementskit-funfact-inner \">\n\t\t\t\t\n\t\t\t\t<div class=\"funfact-content\">\n\t\t\t\t\t<div class=\"number-percentage-wraper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"number-percentage\"\n\t\t\t\t\t\t      data-value=\"30\"\n\t\t\t\t\t\t      data-animation-duration=\"3500\"\n\t\t\t\t\t\t\t  data-style=\"sliding\">0<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"super\">%<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<h3 class=\"funfact-title\">More agent productivity<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\n\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6a8ea45 e-con-full e-flex e-con e-child\" data-id=\"6a8ea45\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bf62dae animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-funfact\" data-id=\"bf62dae\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:150,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-funfact.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n\t\t<div class=\"elementskit-funfact text-center     \">\n\t\t\t\n\t\t\t<div class=\"elementskit-funfact-inner \">\n\t\t\t\t\n\t\t\t\t<div class=\"funfact-content\">\n\t\t\t\t\t<div class=\"number-percentage-wraper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"number-percentage\"\n\t\t\t\t\t\t      data-value=\"80\"\n\t\t\t\t\t\t      data-animation-duration=\"3500\"\n\t\t\t\t\t\t\t  data-style=\"sliding\">0<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"super\">%<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<h3 class=\"funfact-title\">Reduced drop-out rates<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\n\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a493474 e-flex e-con-boxed e-con e-parent\" data-id=\"a493474\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ae125d2 e-con-full e-flex e-con e-child\" data-id=\"ae125d2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-00597c1 e-con-full e-flex e-con e-child\" data-id=\"00597c1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-da2cd0e animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"da2cd0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_center   ekit_heading_tablet-   ekit_heading_mobile-text_left\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tOur Answers\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \"><span>Questions<\/span> Frequently asked questions<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Find out all the answers to your frequently asked questions about our automatic call distribution software!<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fd5ee24 e-con-full e-flex e-con e-child\" data-id=\"fd5ee24\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2a55701 e-con-full e-flex e-con e-child\" data-id=\"2a55701\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-17d4538 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"17d4538\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a45e062baee1\">\n\n            \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-17d4538\">\n                        <a href=\"#collapse-bc228306a45e062baee1\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-bc228306a45e062baee1\" aria-expanded=\"false\" aria-controls=\"Collapse-bc228306a45e062baee1\">\n                            \n                            <span class=\"ekit-accordion-title\">1. What is ACD software and how does it work in a call center?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-bc228306a45e062baee1\" class=\" collapse\" aria-labelledby=\"primaryHeading-0-17d4538\" data-parent=\"#accordion-6a45e062baee1\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>ACD (Automatic Call Distribution) software is a cornerstone for any <b>call center or<\/b> <b>customer service department<\/b> seeking to optimize the user experience. At digiCONTACTS, our ACD solution offers <b>automatic distribution of<\/b> incoming <b>calls<\/b>, enabling smooth, efficient management of every communication. Thanks to <b>intelligent routing<\/b> based on precise criteria such as agent competence, call type or time of day, our ACD software ensures that every caller is quickly connected to the person best suited to meet his or her needs.<\/p><p>This technology is not limited to call distribution. It also integrates advanced features such as IVR (Interactive Voice Response), queue management, and the ability to integrate with other communication channels such as <b>live chat<\/b>, <b>social networks<\/b>, or email, ensuring a seamless, personalized <b>customer experience<\/b>. With digiCONTACTS, you have a <a href=\"https:\/\/www.digicontacts.net\/en\/\">counter-contact solution designed to improve the efficiency<\/a> of your team, while optimizing customer satisfaction.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-17d4538\">\n                        <a href=\"#collapse-8417e716a45e062baee1\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-8417e716a45e062baee1\" aria-expanded=\"false\" aria-controls=\"Collapse-8417e716a45e062baee1\">\n                            \n                            <span class=\"ekit-accordion-title\">2. What are the main advantages of ACD software for my company?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-8417e716a45e062baee1\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-17d4538\" data-parent=\"#accordion-6a45e062baee1\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Integrating ACD (Automatic Call Distribution) software represents a major asset, especially for your <b>call center<\/b> or <b>customer service department<\/b>. Firstly, this solution optimizes <strong>incoming call management<\/strong>, ensuring that each call is routed to the most appropriate agent, based on predefined criteria. This reduces waiting time for callers and significantly improves <b>customer satisfaction<\/b>.<\/p><p>What's more, integrating ACD software with your CRM and other communication channels (such as <b>live chat<\/b> and <b>social networks<\/b>) enables a 360-degree view of the<b>customer experience<\/b>, making every interaction richer and more personalized. This not only helps strengthen relationships with your customers, but also boosts your team's efficiency by providing all the necessary information at your fingertips.<\/p><p>Finally, the use of ACD software such as that offered by digiCONTACTS contributes to a better distribution of resources, enabling your company to manage call flows more efficiently and improve the overall performance of your <b>customer service<\/b>. This technological choice represents a key solution for any company wishing to offer a superior <b>customer experience<\/b> while optimizing its internal operations.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-17d4538\">\n                        <a href=\"#collapse-3dad4e06a45e062baee1\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3dad4e06a45e062baee1\" aria-expanded=\"false\" aria-controls=\"Collapse-3dad4e06a45e062baee1\">\n                            \n                            <span class=\"ekit-accordion-title\">3. Can ACD software be integrated with other customer relationship management (CRM) systems?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3dad4e06a45e062baee1\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-17d4538\" data-parent=\"#accordion-6a45e062baee1\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Integrating Automatic Call Distribution (ACD) software with Customer <b>Relationship Management<\/b> (CRM) systems is not only possible, it's also recommended to maximize the efficiency of your <b>call center<\/b>. At digiCONTACTS, our <b>Automatic Call Distribution<\/b> solution is designed to work <b>seamlessly<\/b> with your existing CRM. This integration enables seamless synchronization between incoming calls and customer information, giving your agents immediate access to key data, such as interaction history, preferences and the specific needs of each caller.<\/p><p>Thanks to this connection, you can improve the<b>customer experience<\/b> by personalizing communication and responding more effectively to requests. What's more, it helps your team make informed decisions in <b>real time<\/b>, increasing <b>customer satisfaction<\/b> and operational efficiency. Integrating our ACD software with your CRM will turn every call into an opportunity to strengthen customer relationships, while optimizing your company's internal processes.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                                        <script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"1. What is ACD software and how does it work in a call center?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>ACD (Automatic Call Distribution) software is a cornerstone for any <b>call center or<\/b> <b>customer service department<\/b> seeking to optimize the user experience. At digiCONTACTS, our ACD solution offers <b>automatic distribution of<\/b> incoming <b>calls<\/b>, enabling smooth, efficient management of every communication. Thanks to <b>intelligent routing<\/b> based on precise criteria such as agent competence, call type or time of day, our ACD software ensures that every caller is quickly connected to the person best suited to meet his or her needs.<\/p><p>This technology is not limited to call distribution. It also integrates advanced features such as IVR (Interactive Voice Response), queue management, and the ability to integrate with other communication channels such as <b>live chat<\/b>, <b>social networks<\/b>, or email, ensuring a seamless, personalized <b>customer experience<\/b>. With digiCONTACTS, you have a <a href=\\\"https:\/\/www.digicontacts.net\/en\/\\\">counter-contact solution designed to improve the efficiency<\/a> of your team, while optimizing customer satisfaction.<\/p>\"}},{\"@type\":\"Question\",\"name\":\"2. What are the main advantages of ACD software for my company?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Integrating ACD (Automatic Call Distribution) software represents a major asset, especially for your <b>call center<\/b> or <b>customer service department<\/b>. Firstly, this solution optimizes <strong>incoming call management<\/strong>, ensuring that each call is routed to the most appropriate agent, based on predefined criteria. This reduces waiting time for callers and significantly improves <b>customer satisfaction<\/b>.<\/p><p>What's more, integrating ACD software with your CRM and other communication channels (such as <b>live chat<\/b> and <b>social networks<\/b>) enables a 360-degree view of the<b>customer experience<\/b>, making every interaction richer and more personalized. This not only helps strengthen relationships with your customers, but also boosts your team's efficiency by providing all the necessary information at your fingertips.<\/p><p>Finally, the use of ACD software such as that offered by digiCONTACTS contributes to a better distribution of resources, enabling your company to manage call flows more efficiently and improve the overall performance of your <b>customer service<\/b>. This technological choice represents a key solution for any company wishing to offer a superior <b>customer experience<\/b> while optimizing its internal operations.<\/p>\"}},{\"@type\":\"Question\",\"name\":\"3. Can ACD software be integrated with other customer relationship management (CRM) systems?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Integrating Automatic Call Distribution (ACD) software with Customer <b>Relationship Management<\/b> (CRM) systems is not only possible, it's also recommended to maximize the efficiency of your <b>call center<\/b>. At digiCONTACTS, our <b>Automatic Call Distribution<\/b> solution is designed to work <b>seamlessly<\/b> with your existing CRM. This integration enables seamless synchronization between incoming calls and customer information, giving your agents immediate access to key data, such as interaction history, preferences and the specific needs of each caller.<\/p><p>Thanks to this connection, you can improve the<b>customer experience<\/b> by personalizing communication and responding more effectively to requests. What's more, it helps your team make informed decisions in <b>real time<\/b>, increasing <b>customer satisfaction<\/b> and operational efficiency. Integrating our ACD software with your CRM will turn every call into an opportunity to strengthen customer relationships, while optimizing your company's internal processes.<\/p>\"}}]}<\/script>\n                                <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c9b11be e-con-full e-flex e-con e-child\" data-id=\"c9b11be\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-867412b animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"867412b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a45e062be887\">\n\n            \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-867412b\">\n                        <a href=\"#collapse-f9f3f336a45e062be887\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-f9f3f336a45e062be887\" aria-expanded=\"false\" aria-controls=\"Collapse-f9f3f336a45e062be887\">\n                            \n                            <span class=\"ekit-accordion-title\">4. How does ACD software improve call queue management?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-f9f3f336a45e062be887\" class=\" collapse\" aria-labelledby=\"primaryHeading-0-867412b\" data-parent=\"#accordion-6a45e062be887\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Automatic Call Distribution (ACD) software revolutionizes call queue management by ensuring intelligent, efficient distribution of incoming calls to available agents. Thanks to this technology, your <b>call center<\/b> benefits from a significant improvement in<b>customer experience<\/b> and operational efficiency. The software assesses the caller's needs and the skills of each agent to route calls optimally, reducing waiting times and avoiding unnecessary transfers.<\/p><p>What's more, advanced features such as time-based routing and call prioritization enable even finer-grained queue management, ensuring that urgent or high-priority calls are handled first. Integrated <b>real-time<\/b> reporting and analysis gives you an overview of performance and areas for improvement, helping your team to adjust workflows for optimal queue management. With digiCONTACTS, ensure fast, personalized handling of every call, enhancing customer satisfaction while optimizing service efficiency.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-867412b\">\n                        <a href=\"#collapse-bee2ece6a45e062be887\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-bee2ece6a45e062be887\" aria-expanded=\"false\" aria-controls=\"Collapse-bee2ece6a45e062be887\">\n                            \n                            <span class=\"ekit-accordion-title\">5. Can ACD software support teleworking or remote working for agents?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-bee2ece6a45e062be887\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-867412b\" data-parent=\"#accordion-6a45e062be887\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Yes, our ACD software is perfectly equipped to support telecommuting and remote working for your <b>call center<\/b> agents. With our <a href=\"https:\/\/www.digicontacts.net\/en\/customer-relationship-solution\/business\/call-center\/\"><span>call center software<\/span><\/a> your agents will be able to connect to the system from any location, provided they have a stable Internet connection. This means that the distribution of incoming calls is managed efficiently, regardless of the agents' geographical location.<\/p><p>This flexibility not only enhances your employees \u201csatisfaction and well-being by offering them a better work-life balance, it also ensures essential continuity of service, especially in the event of unforeseen circumstances or situations requiring remote working. What's more, digiCONTACTS\u201d ACD software incorporates <b>real-time<\/b> performance monitoring and management features, enabling supervisors to maintain a high level of service quality, regardless of the physical distribution of the team.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-867412b\">\n                        <a href=\"#collapse-7e467bb6a45e062be887\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-7e467bb6a45e062be887\" aria-expanded=\"false\" aria-controls=\"Collapse-7e467bb6a45e062be887\">\n                            \n                            <span class=\"ekit-accordion-title\">6. How can digiCONTACTS help me set up and train my call center agents?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-7e467bb6a45e062be887\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-867412b\" data-parent=\"#accordion-6a45e062be887\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>The digiCONTACTS team will support you in your project to equip your <b>call center or contact center<\/b>. We are at your disposal to study your telephony project and advise you on the solution that best meets your expectations.<\/p><p>Our aim is to ensure that the implementation of our <b>automatic<\/b> call <b>distribution software<\/b> goes as smoothly as possible. We try to ensure that each of your employees quickly gets to grips with how our telephony solution works. Whether at your company or remotely, we'll teach your staff the best practices for using our software optimally.<\/p><p>We're with you every step of the way, with technical support available 6 days a week from 8:30am to 12:30pm and from 2pm to 6pm.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                                        <script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"4. How does ACD software improve call queue management?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Automatic Call Distribution (ACD) software revolutionizes call queue management by ensuring intelligent, efficient distribution of incoming calls to available agents. Thanks to this technology, your <b>call center<\/b> benefits from a significant improvement in<b>customer experience<\/b> and operational efficiency. The software assesses the caller's needs and the skills of each agent to route calls optimally, reducing waiting times and avoiding unnecessary transfers.<\/p><p>What's more, advanced features such as time-based routing and call prioritization enable even finer-grained queue management, ensuring that urgent or high-priority calls are handled first. Integrated <b>real-time<\/b> reporting and analysis gives you an overview of performance and areas for improvement, helping your team to adjust workflows for optimal queue management. With digiCONTACTS, ensure fast, personalized handling of every call, enhancing customer satisfaction while optimizing service efficiency.<\/p>\"}},{\"@type\":\"Question\",\"name\":\"5. Can ACD software support teleworking or remote working for agents?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, our ACD software is perfectly equipped to support telecommuting and remote working for your <b>call center<\/b> agents. With our <a href=\\\"https:\/\/www.digicontacts.net\/en\/customer-relationship-solution\/business\/call-center\/\\\"><span>call center software<\/span><\/a> your agents will be able to connect to the system from any location, provided they have a stable Internet connection. This means that the distribution of incoming calls is managed efficiently, regardless of the agents' geographical location.<\/p><p>This flexibility not only enhances your employees \u201csatisfaction and well-being by offering them a better work-life balance, it also ensures essential continuity of service, especially in the event of unforeseen circumstances or situations requiring remote working. What's more, digiCONTACTS\u201d ACD software incorporates <b>real-time<\/b> performance monitoring and management features, enabling supervisors to maintain a high level of service quality, regardless of the physical distribution of the team.<\/p>\"}},{\"@type\":\"Question\",\"name\":\"6. How can digiCONTACTS help me set up and train my call center agents?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The digiCONTACTS team will support you in your project to equip your <b>call center or contact center<\/b>. We are at your disposal to study your telephony project and advise you on the solution that best meets your expectations.<\/p><p>Our aim is to ensure that the implementation of our <b>automatic<\/b> call <b>distribution software<\/b> goes as smoothly as possible. We try to ensure that each of your employees quickly gets to grips with how our telephony solution works. Whether at your company or remotely, we'll teach your staff the best practices for using our software optimally.<\/p><p>We're with you every step of the way, with technical support available 6 days a week from 8:30am to 12:30pm and from 2pm to 6pm.<\/p>\"}}]}<\/script>\n                                <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d72093e e-flex e-con-boxed e-con e-parent\" data-id=\"d72093e\" data-element_type=\"container\" data-e-type=\"container\" id=\"demande-demo\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1c12786 e-con-full e-flex e-con e-child\" data-id=\"1c12786\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26e323d animated-fast elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"26e323d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-text_left\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tFree demonstration\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \"><span>Improve the performance<\/span> of your incoming calls today!<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>We guarantee tailor-made support for your BtoB and BtoC customer development, satisfaction and win-over strategies. Transparency and responsiveness guaranteed! <\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04dc1e7 keydesign-h6 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-stylish-list\" data-id=\"04dc1e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:300,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-stylish-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\">\t\t<ul class=\"ekit-stylish-list \" >\n\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-9176c3a\" >\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-check\"><\/i>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">No obligation<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-aa8aca8\" >\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-check\"><\/i>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">From 1 station<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-b4e5723\" >\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-check\"><\/i>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">Installation in less than 24 hours<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-82e7bbb elementor-align-left elementor-widget__width-auto animated-fast elementor-align--mobileleft elementor-invisible elementor-widget elementor-widget-elementskit-button\" data-id=\"82e7bbb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.digicontacts.net\/en\/contact\/\" class=\"elementskit-btn cta-reservez-votre-demo whitespace--normal\" id=\"\">\n\t\t\t\t\tBook your demo<i class=\"far fa-arrow-alt-circle-right\"><\/i>\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0984f45 e-con-full e-flex e-con e-child\" data-id=\"0984f45\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-59fa521 elementor-widget elementor-widget-image\" data-id=\"59fa521\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/demo-solution-relation-client.png\" class=\"attachment-large size-large wp-image-24341\" alt=\"Free demo customer relationship solution\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/demo-solution-relation-client.png 600w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/demo-solution-relation-client-300x200.png 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>ACD AUTOMATIC CALL DISTRIBUTION SOFTWARE Automate call distribution and deliver unrivalled customer service. Instantly improve the customer experience in your call center with our ACD automatic call distribution software, and deliver faster, higher-quality customer service! Book a free demo Your needs Optimize incoming message management with our acd software The digiCONTACTS automatic call distributor simplifies [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-28602","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.digicontacts.net\/en\/wp-json\/wp\/v2\/pages\/28602","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.digicontacts.net\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.digicontacts.net\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.digicontacts.net\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.digicontacts.net\/en\/wp-json\/wp\/v2\/comments?post=28602"}],"version-history":[{"count":0,"href":"https:\/\/www.digicontacts.net\/en\/wp-json\/wp\/v2\/pages\/28602\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.digicontacts.net\/en\/wp-json\/wp\/v2\/media?parent=28602"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}