{"id":28449,"date":"2025-02-20T10:05:01","date_gmt":"2025-02-20T09:05:01","guid":{"rendered":"https:\/\/www.digicontacts.net\/omnichannel\/"},"modified":"2025-06-03T16:11:05","modified_gmt":"2025-06-03T14:11:05","slug":"omnichannel","status":"publish","type":"page","link":"https:\/\/www.digicontacts.net\/en\/customer-relationship-solution\/need\/omnichannel\/","title":{"rendered":"Omnichannel"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"28449\" class=\"elementor elementor-28449 elementor-25018\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ce5971a hero-section e-flex e-con-boxed e-con e-parent\" data-id=\"6ce5971a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5128265d e-con-full e-flex e-con e-child\" data-id=\"5128265d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3b0e6a7f e-con-full e-flex e-con e-child\" data-id=\"3b0e6a7f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4bd02416 elementor-widget elementor-widget-elementskit-heading\" data-id=\"4bd02416\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;css&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-text_center\"><h1 class=\"elementskit-section-subtitle  \">\n\t\t\t\t\t\tOMNICHANNEL CONTACT CENTER AND CALL CENTER SOLUTION\n\t\t\t\t\t<\/h1><h2 class=\"ekit-heading--title elementskit-section-title \">Engage your customers more effectively on all <span>digital channels<\/span>.<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Our omnichannel solution enables contact centers, call centers and customer relations departments to efficiently collect, process and distribute data from various channels (phone calls, SMS, emails, instant messaging, etc.) to all communication channels.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-61aad06a e-con-full e-flex e-con e-child\" data-id=\"61aad06a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-727c7345 elementor-align-left elementor-widget__width-auto animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-button\" data-id=\"727c7345\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"#demande-demo\" class=\"elementskit-btn cta-reservez-une-demo-gratuite whitespace--normal\" id=\"\">\n\t\t\t\t\tBook a free demo<i class=\"far fa-arrow-alt-circle-right\"><\/i>\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6b68aa0a e-con-full e-flex e-con e-child\" data-id=\"6b68aa0a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-682dd13f e-con-full e-flex e-con e-child\" data-id=\"682dd13f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-27be67af elementor-widget elementor-widget-image\" data-id=\"27be67af\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/solution-omnicanal-centre-de-contact.webp\" class=\"attachment-large size-large wp-image-25021\" alt=\"Solution omnicanal centre de contact\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2d61ce19 e-flex e-con-boxed e-con e-parent\" data-id=\"2d61ce19\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-587ff1bc e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"587ff1bc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-113de9e9 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"113de9e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--simple \" \n\t\t tabindex=\"-1\">\n            <img decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/air-france-logo.webp\" class=\"attachment-full size-full wp-image-24384\" alt=\"Air France\" title=\"\"><img decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/air-france-logo.webp\" class=\"attachment-full size-full wp-image-24384\" alt=\"Air France\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3aac5dde e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"3aac5dde\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ad9eed1 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"2ad9eed1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--simple \" \n\t\t tabindex=\"-1\">\n            <img decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/amadeus-logo.png\" class=\"attachment-full size-full wp-image-23898\" alt=\"Amadeus\" title=\"\"><img decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/amadeus-logo.png\" class=\"attachment-full size-full wp-image-23898\" alt=\"Amadeus\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-45d07388 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"45d07388\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5bd5c261 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"5bd5c261\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--simple \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/commsoft-logo.png\" class=\"attachment-full size-full wp-image-23927\" alt=\"Commsoft\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/commsoft-logo.png\" class=\"attachment-full size-full wp-image-23927\" alt=\"Commsoft\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6220310e e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"6220310e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7fd3ae elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"7fd3ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--simple \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/groupe-caille-logo.png\" class=\"attachment-full size-full wp-image-23901\" alt=\"Groupe Caille\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/groupe-caille-logo.png\" class=\"attachment-full size-full wp-image-23901\" alt=\"Groupe Caille\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-285b97b6 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"285b97b6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ea66660 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"ea66660\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--simple \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/odity-logo.png\" class=\"attachment-full size-full wp-image-23936\" alt=\"Odity\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/odity-logo.png\" class=\"attachment-full size-full wp-image-23936\" alt=\"Odity\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2a886a40 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"2a886a40\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-40695ec2 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"40695ec2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--simple \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/stellantis-logo.png\" class=\"attachment-full size-full wp-image-23895\" alt=\"Stellantis\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"286\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/stellantis-logo.png\" class=\"attachment-full size-full wp-image-23895\" alt=\"Stellantis\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4255a713 e-flex e-con-boxed e-con e-parent\" data-id=\"4255a713\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-42abb2e3 e-con-full e-flex e-con e-child\" data-id=\"42abb2e3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-52472b4c e-con-full e-flex e-con e-child\" data-id=\"52472b4c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-77594f15 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"77594f15\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_center   ekit_heading_tablet-   ekit_heading_mobile-text_left\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tYour needs\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \"><span>Boost your communication<\/span> with an omnichannel solution.<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Thanks to precise segmentation, our omnichannel solution facilitates the implementation of personalized marketing campaigns by exploiting consumers' history, thus strengthening their commitment. It centralizes all data in a single database, offering a 360\u00b0 view of the customer relationship, whatever the channel used. <\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2a37668a e-flex e-con-boxed e-con e-parent\" data-id=\"2a37668a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-174d2490 e-con-full e-flex e-con e-child\" data-id=\"174d2490\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-3f534772 e-con-full e-flex e-con e-child\" data-id=\"3f534772\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-70820ddd e-con-full e-flex e-con e-child\" data-id=\"70820ddd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a87d12f ekit-equal-height-enable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"2a87d12f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-center text-center icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-laptop\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    A single interface                <\/h3>\n                        \t\t  \t<p>All communications are centralized in a single interface, providing rapid access to all information. Your agents gain in efficiency and comfort throughout the customer journey. <\/p>\n                                        <div class=\"box-footer disable_hover_button\">\n                    <div class=\"btn-wraper\">\n                                                            <a class=\"elementskit-btn whitespace--normal\" href=\"#demande-demo\">\n                                        Find out more                                    <\/a>\n                                                        <\/div>\n                <\/div>\n                    <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7269bc68 e-con-full e-flex e-con e-child\" data-id=\"7269bc68\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1c64839b ekit-equal-height-enable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"1c64839b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-center text-center icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-refresh\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    360\u00b0 vision                <\/h3>\n                        \t\t  \t<p>Supervisors benefit from a global view of all communication channels (phone calls, emails, SMS...), enabling them to make more relevant and personalized decisions at every stage of the customer journey.<\/p>\n                                        <div class=\"box-footer disable_hover_button\">\n                    <div class=\"btn-wraper\">\n                                                            <a class=\"elementskit-btn whitespace--normal\" href=\"#demande-demo\">\n                                        Find out more                                    <\/a>\n                                                        <\/div>\n                <\/div>\n                    <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-396f12e7 e-con-full e-flex e-con e-child\" data-id=\"396f12e7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ee1bd4 ekit-equal-height-enable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"6ee1bd4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-center text-center icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-thumbs-up\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Enhanced customer satisfaction                <\/h3>\n                        \t\t  \t<p>Customers can contact your company via the channel of their choice, and benefit from improved service. This has a direct impact on their engagement with your brand, and boosts conversion rates. <\/p>\n                                        <div class=\"box-footer disable_hover_button\">\n                    <div class=\"btn-wraper\">\n                                                            <a class=\"elementskit-btn whitespace--normal\" href=\"#demande-demo\">\n                                        Find out more                                    <\/a>\n                                                        <\/div>\n                <\/div>\n                    <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-258d776f e-flex e-con-boxed e-con e-parent\" data-id=\"258d776f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-51545a29 e-con-full e-flex e-con e-child\" data-id=\"51545a29\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ce127c7 elementor-widget elementor-widget-image\" data-id=\"1ce127c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"404\" height=\"415\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/intelligence-artificielle.png\" class=\"attachment-large size-large wp-image-23878\" alt=\"Intelligence Artificielle\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/intelligence-artificielle.png 404w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/01\/intelligence-artificielle-292x300.png 292w\" sizes=\"(max-width: 404px) 100vw, 404px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-963513e e-con-full e-flex e-con e-child\" data-id=\"963513e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4cfb079f animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"4cfb079f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-text_left\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tArtificial Intelligence\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \">Stand out from your competitors with our <span>A.I. technology<\/span>.<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>With digiCONTACTS, you benefit from a secure, fully customizable artificial intelligence solution. Simplify the management of your interactions while optimizing your productivity. <\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d61761a elementor-align-left animated-fast elementor-align--mobilecenter elementor-invisible elementor-widget elementor-widget-elementskit-button\" data-id=\"6d61761a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;,&quot;_animation_delay&quot;:200,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.digicontacts.net\/en\/artificial-intelligence\/\" class=\"elementskit-btn cta-decouvrez-ia whitespace--normal\" id=\"\">\n\t\t\t\t\tDiscover our AI technology<i class=\"far fa-arrow-alt-circle-right\"><\/i>\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f3f21b3 e-con-full e-flex e-con e-child\" data-id=\"f3f21b3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6991f25c keydesign-h6 animated-fast elementor-widget__width-inherit elementor-invisible elementor-widget elementor-widget-elementskit-stylish-list\" data-id=\"6991f25c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-stylish-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\">\t\t<ul class=\"ekit-stylish-list \" >\n\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-9176c3a\" >\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-pointer-right\"><\/i>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">100% customizable technology<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-aa8aca8\" >\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-home\"><\/i>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">Solution hosted in France<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-b4e5723\" >\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-clock\"><\/i>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">Fast, easy deployment<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-ebec101\" >\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-screen\"><\/i>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">I.A. available in 7 languages<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-28b0a28\" >\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-atomic\"><\/i>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">Growth gas pedal<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4b70ec05 e-flex e-con-boxed e-con e-parent\" data-id=\"4b70ec05\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-19811d54 e-con-full e-flex e-con e-child\" data-id=\"19811d54\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-667b116f animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"667b116f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_center   ekit_heading_tablet-   ekit_heading_mobile-text_left\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tOur Features\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \">The <span>best features<\/span> of our omnichannel solution.<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>With its many features, our omnichannel solution for contact centers and call centers helps you improve the quality of your responses throughout the customer journey.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-30d57f9f e-flex e-con-boxed e-con e-parent\" data-id=\"30d57f9f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-13823b8d e-con-full e-flex e-con e-child\" data-id=\"13823b8d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1f4aae50 e-con-full e-flex e-con e-child\" data-id=\"1f4aae50\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-542b7a03 widget-link-underline animated-fast ekit-equal-height-enable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"542b7a03\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-menu11\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Automatic call distribution (ACD)                <\/h3>\n                        \t\t  \t<p>Intelligent call distribution automatically routes each incoming call to the most competent agent available. ACD reduces waiting time, improves customer satisfaction and boosts productivity. <\/p>\n                                        <div class=\"box-footer disable_hover_button\">\n                    <div class=\"btn-wraper\">\n                                                            <a class=\"elementskit-btn whitespace--normal\" href=\"#demande-demo\">\n                                        Find out more                                    <\/a>\n                                                        <\/div>\n                <\/div>\n                    <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1fe2527a e-con-full e-flex e-con e-child\" data-id=\"1fe2527a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-61856900 widget-link-underline animated-fast ekit-equal-height-enable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"61856900\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-support1\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Call recording and playback                <\/h3>\n                        \t\t  \t<p>These features are essential for training your agents and improving call center service quality.<\/p>\n                                        <div class=\"box-footer disable_hover_button\">\n                    <div class=\"btn-wraper\">\n                                                            <a class=\"elementskit-btn whitespace--normal\" href=\"#demande-demo\">\n                                        Find out more                                    <\/a>\n                                                        <\/div>\n                <\/div>\n                    <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-45114aed e-con-full e-flex e-con e-child\" data-id=\"45114aed\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e5a3c5b widget-link-underline animated-fast ekit-equal-height-enable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"4e5a3c5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-server-5\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Interactive Voice Response (IVR)                <\/h3>\n                        \t\t  \t<p>The IVR can handle a large number of simultaneous calls without loss or saturation of the line. It identifies the customer and qualifies his or her request for rapid transfer to the right advisor. <\/p>\n                                        <div class=\"box-footer disable_hover_button\">\n                    <div class=\"btn-wraper\">\n                                                            <a class=\"elementskit-btn whitespace--normal\" href=\"#demande-demo\">\n                                        Find out more                                    <\/a>\n                                                        <\/div>\n                <\/div>\n                    <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a2bc5b6 e-con-full e-flex e-con e-child\" data-id=\"a2bc5b6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1596d186 e-con-full e-flex e-con e-child\" data-id=\"1596d186\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a96b88b widget-link-underline animated-fast ekit-equal-height-enable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"4a96b88b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-phone-call2\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Automatic caller                <\/h3>\n                        \t\t  \t<p>To help you achieve your objectives more quickly, digiCONTACTS' omnichannel solution offers 3 dialing modes: progressive, preview and predictive. All in a single interface! <\/p>\n                                        <div class=\"box-footer disable_hover_button\">\n                    <div class=\"btn-wraper\">\n                                                            <a class=\"elementskit-btn whitespace--normal\" href=\"#demande-demo\">\n                                        Find out more                                    <\/a>\n                                                        <\/div>\n                <\/div>\n                    <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-46910b41 e-con-full e-flex e-con e-child\" data-id=\"46910b41\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ad01531 widget-link-underline animated-fast ekit-equal-height-enable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"ad01531\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-consult\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Real-time supervision                <\/h3>\n                        \t\t  \t<p>Thanks to the real-time dashboard, you can access all your teams' current call flows at a glance, and monitor live performance indicators relevant to your business.<\/p>\n                                        <div class=\"box-footer disable_hover_button\">\n                    <div class=\"btn-wraper\">\n                                                            <a class=\"elementskit-btn whitespace--normal\" href=\"#demande-demo\">\n                                        Find out more                                    <\/a>\n                                                        <\/div>\n                <\/div>\n                    <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2279193e e-con-full e-flex e-con e-child\" data-id=\"2279193e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-13515633 widget-link-underline animated-fast ekit-equal-height-enable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"13515633\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-database1\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    The omnichannel system                <\/h3>\n                        \t\t  \t<p>Today, customers interact with brands via a variety of communication channels: telephone, email, SMS, forms, chat... . Thanks to our omnichannel solution, your agents benefit from a 360\u00b0 view and can unify communication across all channels.<\/p>\n                                        <div class=\"box-footer disable_hover_button\">\n                    <div class=\"btn-wraper\">\n                                                            <a class=\"elementskit-btn whitespace--normal\" href=\"#demande-demo\">\n                                        Find out more                                    <\/a>\n                                                        <\/div>\n                <\/div>\n                    <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-33fe3796 e-flex e-con-boxed e-con e-parent\" data-id=\"33fe3796\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3dfc1da0 e-con-full e-flex e-con e-child\" data-id=\"3dfc1da0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-729f5f10 e-con-full e-flex e-con e-child\" data-id=\"729f5f10\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-56ef43b3 e-con-full e-flex e-con e-child\" data-id=\"56ef43b3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56a8df5f animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"56a8df5f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_center   ekit_heading_tablet-   ekit_heading_mobile-text_left\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tYour benefits\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \">Offer a <span>fluid customer experience<\/span> at every stage of the journey.<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Our omnichannel contact center solution enables your agents to manage multiple communication channels: phone, email, sms, whatsapp, etc. on a single platform, so you can improve the versatility of your agents and better serve your customers!<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-69b14fd0 sticky-section e-flex e-con-boxed e-con e-parent\" data-id=\"69b14fd0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-22cdc19d e-con-full e-flex e-con e-child\" data-id=\"22cdc19d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-59b7566d animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"59b7566d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;css&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tQuick Answers\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \"><span>Answer<\/span> your customers' questions quickly and accurately.<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Give your teams greater comfort with a centralized omnichannel solution for managing customer relations. Thanks to our ergonomic, intuitive platform, you'll never have to go back and forth again! Your agents benefit from a 360\u00b0 view, with instant access to customer data and the history of their journey, all from a single interface.  <\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6088b733 elementor-align-left elementor-widget__width-auto animated-fast elementor-align--mobileleft elementor-invisible elementor-widget elementor-widget-elementskit-button\" data-id=\"6088b733\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"#demande-demo\" class=\"elementskit-btn cta-decouvrez-solution whitespace--normal\" id=\"\">\n\t\t\t\t\tDiscover our solution<i class=\"far fa-arrow-alt-circle-right\"><\/i>\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-306a2dda e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"306a2dda\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:200}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5031465e elementor-widget elementor-widget-image\" data-id=\"5031465e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"388\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/reponses-rapides.webp\" class=\"attachment-large size-large wp-image-25024\" alt=\"R\u00e9ponses rapides\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3f59ac97 sticky-section e-flex e-con-boxed e-con e-parent\" data-id=\"3f59ac97\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-35483e99 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"35483e99\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:100}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-71987488 elementor-widget elementor-widget-image\" data-id=\"71987488\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"388\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/engagement-client.webp\" class=\"attachment-large size-large wp-image-25027\" alt=\"Engagement client\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-18b9deaa e-con-full e-flex e-con e-child\" data-id=\"18b9deaa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-279e0503 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"279e0503\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;css&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tCustomer commitment\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \"><span>Boost<\/span> customer engagement with our solution.<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>To optimize customer engagement, every company needs to analyze its performance on a regular basis and adjust its strategy in line with feedback. It's essential to keep in mind that the main objective is to encourage customer interaction and engagement, while guaranteeing customer satisfaction. <\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19e59d9 elementor-align-left elementor-widget__width-auto animated-fast elementor-align--mobileleft elementor-invisible elementor-widget elementor-widget-elementskit-button\" data-id=\"19e59d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"#demande-demo\" class=\"elementskit-btn cta-decouvrez-solution whitespace--normal\" id=\"\">\n\t\t\t\t\tDiscover our solution<i class=\"far fa-arrow-alt-circle-right\"><\/i>\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-54a12e56 sticky-section e-flex e-con-boxed e-con e-parent\" data-id=\"54a12e56\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e832653 e-con-full e-flex e-con e-child\" data-id=\"e832653\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-13054fa5 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"13054fa5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;css&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tEfficiency  \n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \"><span>Optimize<\/span> the efficiency of your customer relations department.<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Evaluate the effectiveness of your customer service thanks to Key Performance Indicators (KPIs) that precisely measure the performance of your teams. The customer satisfaction score is an essential KPI: the more satisfied your customers are, the more loyal they will remain to your brand. <\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d95a0ed elementor-align-left elementor-widget__width-auto animated-fast elementor-align--mobileleft elementor-invisible elementor-widget elementor-widget-elementskit-button\" data-id=\"6d95a0ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"#demande-demo\" class=\"elementskit-btn cta-decouvrez-solution whitespace--normal\" id=\"\">\n\t\t\t\t\tDiscover our solution<i class=\"far fa-arrow-alt-circle-right\"><\/i>\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-13f61804 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"13f61804\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:200}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6dac30b elementor-widget elementor-widget-image\" data-id=\"6dac30b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/efficacite-relation-client.webp\" class=\"attachment-large size-large wp-image-25030\" alt=\"Efficacit\u00e9 relation client\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-64b2bf34 e-flex e-con-boxed e-con e-parent\" data-id=\"64b2bf34\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3e232a0b e-con-full e-flex e-con e-child\" data-id=\"3e232a0b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-18302098 e-con-full e-flex e-con e-child\" data-id=\"18302098\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5720b5f0 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"5720b5f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_center   ekit_heading_tablet-   ekit_heading_mobile-text_left\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tCRM connection\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \"><span>Easily connect<\/span> our solution to your CRM!<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Our omnichannel contact center solution is intuitive, fully secure and 100% customizable.<br \/>Easily connect any of the 40 compatible business or CRM applications, and improve your customer relations for ever!<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-208006eb e-con-full e-flex e-con e-child\" data-id=\"208006eb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5b408bb e-con-full e-flex e-con e-child\" data-id=\"5b408bb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5dd18c36 e-con-full e-flex e-con e-child\" data-id=\"5dd18c36\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-57ddc592 e-con-full e-flex e-con e-child\" data-id=\"57ddc592\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-23e50c48 elementor-widget__width-initial elementor-absolute elementor-hidden-tablet elementor-hidden-mobile animated-fast elementor-view-default elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"23e50c48\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"icon icon-right-arrow\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a1b85a3 animated-fast ekit-equal-height-disable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"5a1b85a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_delay&quot;:100,&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-server-5\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Deploy our solution                <\/h3>\n                        \t\t  \t<p>In less than 24 hours, our solution is deployed in your department.<\/p>\n                                <\/div>\n        \n        \n                    <div class=\"ekit-icon-box-badge ekit_position_top_right\">\n                <span class=\"ekit-badge\">STEP 1<\/span>\n            <\/div>\n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-177f5262 e-con-full e-flex e-con e-child\" data-id=\"177f5262\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-39e5c069 elementor-widget__width-initial elementor-absolute elementor-hidden-tablet elementor-hidden-mobile elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"39e5c069\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"icon icon-right-arrow\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70e2b98d elementor-widget__width-initial elementor-absolute elementor-hidden-tablet elementor-hidden-mobile animated-fast elementor-view-default elementor-invisible elementor-widget elementor-widget-icon\" data-id=\"70e2b98d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;_animation_delay&quot;:200,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"icon icon-right-arrow\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e930289 animated-fast ekit-equal-height-disable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"7e930289\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_delay&quot;:100,&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-line-chart1\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Connect your CRM                <\/h3>\n                        \t\t  \t<p>Connect your CRM or business applications quickly and easily.<\/p>\n                                <\/div>\n        \n        \n                    <div class=\"ekit-icon-box-badge ekit_position_top_right\">\n                <span class=\"ekit-badge\">STEP 2<\/span>\n            <\/div>\n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1dc21cdb e-con-full e-flex e-con e-child\" data-id=\"1dc21cdb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-13c5923a animated-fast ekit-equal-height-disable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"13c5923a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_delay&quot;:200,&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-top-align elementor-animation-   \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  \">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-graph-2\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Develop your results                <\/h3>\n                        \t\t  \t<p>Implement a winning customer relations strategy!<\/p>\n                                <\/div>\n        \n        \n                    <div class=\"ekit-icon-box-badge ekit_position_top_right\">\n                <span class=\"ekit-badge\">STEP 3<\/span>\n            <\/div>\n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-73184e85 e-flex e-con-boxed e-con e-parent\" data-id=\"73184e85\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-48c9001 e-con-full e-flex e-con e-child\" data-id=\"48c9001\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-549f57a3 e-con-full e-flex e-con e-child\" data-id=\"549f57a3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-38074e92 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"38074e92\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6808a0c5 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"6808a0c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--fade \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/microsoft-dynamics.webp\" class=\"attachment-full size-full wp-image-24570\" alt=\"Microsoft Dynamics\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/microsoft-dynamics.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/microsoft-dynamics-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/microsoft-dynamics.webp\" class=\"attachment-full size-full wp-image-24570\" alt=\"Microsoft Dynamics\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/microsoft-dynamics.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/microsoft-dynamics-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-556a9549 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"556a9549\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-626c5d06 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"626c5d06\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--fade \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/freshdesk-1.webp\" class=\"attachment-full size-full wp-image-24573\" alt=\"Freshdesk\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/freshdesk-1.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/freshdesk-1-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/freshdesk-1.webp\" class=\"attachment-full size-full wp-image-24573\" alt=\"Freshdesk\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/freshdesk-1.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/freshdesk-1-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4c4ce3d3 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"4c4ce3d3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41550078 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"41550078\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--fade \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/monday-1.webp\" class=\"attachment-full size-full wp-image-24576\" alt=\"Monday\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/monday-1.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/monday-1-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/monday-1.webp\" class=\"attachment-full size-full wp-image-24576\" alt=\"Monday\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/monday-1.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/monday-1-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-64c24711 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"64c24711\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4dbe293a elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"4dbe293a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--fade \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/salesforce-logo.png\" class=\"attachment-full size-full wp-image-24420\" alt=\"Salesforce\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/salesforce-logo.png 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/salesforce-logo-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/salesforce-logo.png\" class=\"attachment-full size-full wp-image-24420\" alt=\"Salesforce\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/salesforce-logo.png 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/salesforce-logo-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-203417a1 e-con-full e-flex e-con e-child\" data-id=\"203417a1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1e47f235 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"1e47f235\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e7e9487 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"7e7e9487\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--fade \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/sellsy.webp\" class=\"attachment-full size-full wp-image-24582\" alt=\"Sellsy\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/sellsy.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/sellsy-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/sellsy.webp\" class=\"attachment-full size-full wp-image-24582\" alt=\"Sellsy\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/sellsy.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/sellsy-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-27e5f78b e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"27e5f78b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-502fbb04 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"502fbb04\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--fade \" \n\t\t tabindex=\"-1\">\n            <img decoding=\"async\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/sugar-1.png\" title=\"\" alt=\"Sugar\" loading=\"lazy\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/sugar.webp\" class=\"attachment-full size-full wp-image-24585\" alt=\"Sugar\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/sugar.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/sugar-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-22d977be e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"22d977be\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6388b53c elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"6388b53c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--fade \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zendesk-1.webp\" class=\"attachment-full size-full wp-image-24592\" alt=\"Zendesk\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zendesk-1.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zendesk-1-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zendesk-1.webp\" class=\"attachment-full size-full wp-image-24592\" alt=\"Zendesk\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zendesk-1.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zendesk-1-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-16cfff52 e-con-full animated-fast e-flex elementor-invisible e-con e-child\" data-id=\"16cfff52\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21bcd939 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-image-swap\" data-id=\"21bcd939\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-image-swap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <div data-trigger=\"\" class=\"ekit-image-swap ekit-image-swap--fade \" \n\t\t tabindex=\"-1\">\n            <img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zoho-1.webp\" class=\"attachment-full size-full wp-image-24595\" alt=\"Zoho\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zoho-1.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zoho-1-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zoho-1.webp\" class=\"attachment-full size-full wp-image-24595\" alt=\"Zoho\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zoho-1.webp 200w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/zoho-1-150x150.webp 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" title=\"\">        <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-432f89dc e-flex e-con-boxed e-con e-parent\" data-id=\"432f89dc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f825426 e-con-full e-flex e-con e-child\" data-id=\"f825426\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-33717ce4 e-con-full e-flex e-con e-child\" data-id=\"33717ce4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3eb8a84 elementor-widget__width-initial animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"3eb8a84\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-text_left\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tOur expertise\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \"><span>Develop your conversions<\/span> customers throughout their digital journey.<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>With digiCONTACTS, take advantage of a high-performance, intuitive and 100% secure solution to facilitate the management of your interactions while improving your productivity.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e891ef0 elementor-align-left elementor-widget__width-auto animated-fast elementor-align--mobileleft elementor-invisible elementor-widget elementor-widget-elementskit-button\" data-id=\"e891ef0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"#demande-demo\" class=\"elementskit-btn cta-reservez-une-demo-gratuite whitespace--normal\" id=\"\">\n\t\t\t\t\tBook a free demo<i class=\"far fa-arrow-alt-circle-right\"><\/i>\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-623f9cb8 e-con-full e-flex e-con e-child\" data-id=\"623f9cb8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3da040de animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-funfact\" data-id=\"3da040de\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-funfact.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n\t\t<div class=\"elementskit-funfact text-center     \">\n\t\t\t\n\t\t\t<div class=\"elementskit-funfact-inner \">\n\t\t\t\t\n\t\t\t\t<div class=\"funfact-content\">\n\t\t\t\t\t<div class=\"number-percentage-wraper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"number-percentage\"\n\t\t\t\t\t\t      data-value=\"100\"\n\t\t\t\t\t\t      data-animation-duration=\"3500\"\n\t\t\t\t\t\t\t  data-style=\"sliding\">0<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"super\">%<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<h3 class=\"funfact-title\">Online and easy to configure<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\n\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3c548695 e-con-full e-flex e-con e-child\" data-id=\"3c548695\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-151ab97d animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-funfact\" data-id=\"151ab97d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-funfact.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n\t\t<div class=\"elementskit-funfact text-center     \">\n\t\t\t\n\t\t\t<div class=\"elementskit-funfact-inner \">\n\t\t\t\t\n\t\t\t\t<div class=\"funfact-content\">\n\t\t\t\t\t<div class=\"number-percentage-wraper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"number-percentage\"\n\t\t\t\t\t\t      data-value=\"100\"\n\t\t\t\t\t\t      data-animation-duration=\"3500\"\n\t\t\t\t\t\t\t  data-style=\"sliding\">0<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"super\">+<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<h3 class=\"funfact-title\">Available features<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\n\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6dfe9d2b e-con-full e-flex e-con e-child\" data-id=\"6dfe9d2b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e6c8052 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-funfact\" data-id=\"7e6c8052\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:150,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-funfact.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n\t\t<div class=\"elementskit-funfact text-center     \">\n\t\t\t\n\t\t\t<div class=\"elementskit-funfact-inner \">\n\t\t\t\t\n\t\t\t\t<div class=\"funfact-content\">\n\t\t\t\t\t<div class=\"number-percentage-wraper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"number-percentage\"\n\t\t\t\t\t\t      data-value=\"360\"\n\t\t\t\t\t\t      data-animation-duration=\"3500\"\n\t\t\t\t\t\t\t  data-style=\"sliding\">0<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"super\">\u00b0<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<h3 class=\"funfact-title\">For a global customer vision<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\n\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2be100de e-flex e-con-boxed e-con e-parent\" data-id=\"2be100de\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-524ac01b e-con-full e-flex e-con e-child\" data-id=\"524ac01b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3d502425 e-con-full e-flex e-con e-child\" data-id=\"3d502425\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f26b93e animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"1f26b93e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_center   ekit_heading_tablet-   ekit_heading_mobile-text_left\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tOur Answers\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \"><span>Questions<\/span> Frequently asked questions<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Find out all the answers to your frequently asked questions about our omnichannel contact center solution!<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-525ca5ff e-con-full e-flex e-con e-child\" data-id=\"525ca5ff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5c7bfda3 e-con-full e-flex e-con e-child\" data-id=\"5c7bfda3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e1e3d06 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"5e1e3d06\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a3132ccccaca\">\n\n            \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-5e1e3d06\">\n                        <a href=\"#collapse-bc228306a3132ccccaca\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-bc228306a3132ccccaca\" aria-expanded=\"false\" aria-controls=\"Collapse-bc228306a3132ccccaca\">\n                            \n                            <span class=\"ekit-accordion-title\">1. What are the advantages of an omnichannel contact center solution?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-bc228306a3132ccccaca\" class=\" collapse\" aria-labelledby=\"primaryHeading-0-5e1e3d06\" data-parent=\"#accordion-6a3132ccccaca\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>The advantages of an <strong>omnichannel contact center solution<\/strong> are many and significant. By integrating all communication channels (Phone, Email, Chat, Social Networks...) on a single platform, you can offer a <strong>consistent and fluid customer experience<\/strong>. Your customers can interact with your company via their preferred channel, without duplicating information, which <strong>improves customer satisfaction<\/strong>.  <\/p>\n<p>An omnichannel solution also makes it possible to <strong>centralize customer data<\/strong>. Agents have a complete, up-to-date view of past interactions, making it easier to personalize services and increase response efficiency. What's more, by using advanced analysis tools, you can track and optimize each contact point, <strong>improving<\/strong> your contact center's <strong>overall performance<\/strong>.  <\/p>\n<p>Last but not least, such a solution fosters <strong>customer loyalty<\/strong> by providing fast, relevant answers, thereby increasing customer trust and commitment to your company. Discover how digiCONTACTS can <a href=\"https:\/\/www.digicontacts.net\/en\/\">transform your contact center with our omnichannel solution<\/a>! <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-5e1e3d06\">\n                        <a href=\"#collapse-8417e716a3132ccccaca\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-8417e716a3132ccccaca\" aria-expanded=\"false\" aria-controls=\"Collapse-8417e716a3132ccccaca\">\n                            \n                            <span class=\"ekit-accordion-title\">2. How does an omnichannel solution improve the customer experience?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-8417e716a3132ccccaca\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-5e1e3d06\" data-parent=\"#accordion-6a3132ccccaca\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>An omnichannel solution dramatically improves the customer experience by offering seamless, integrated communication across various channels. Here's how: <\/p>\n<p><strong>1. Consistency and continuity: <\/strong>Customers can start an interaction on one channel, such as online chat, and continue it on another, such as the telephone, without having to repeat their information. This ensures a frictionless experience and increases customer satisfaction. <\/p>\n<p><strong>2. Increased personalization: <\/strong>By centralizing all customer data on a single platform, agents have a complete view of the history of interactions. This makes it possible to personalize responses and anticipate customer needs, offering a made-to-measure service. <\/p>\n<p><strong>3. Improved availability: <\/strong>Customers can contact your contact center via their preferred channel, be it email, social networks, phone or chat. This flexibility improves their engagement and reinforces their trust in your services. <\/p>\n<p><strong>4. Reactivity and efficiency: <\/strong>An omnichannel solution manages interactions in real time, ensuring fast, relevant responses. This reduces waiting times and improves the perception of the quality of your service. <\/p>\n<p><strong>5. Analysis and Optimization: <\/strong>Integrated analysis tools track performance and identify areas for improvement, ensuring continuous optimization of the customer experience.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                                        <script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"1. What are the advantages of an omnichannel contact center solution?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The advantages of an <strong>omnichannel contact center solution<\/strong> are many and significant. By integrating all communication channels (Phone, Email, Chat, Social Networks...) on a single platform, you can offer a <strong>consistent and fluid customer experience<\/strong>. Your customers can interact with your company via their preferred channel, without duplicating information, which <strong>improves customer satisfaction<\/strong>.  <\/p>\\n<p>An omnichannel solution also makes it possible to <strong>centralize customer data<\/strong>. Agents have a complete, up-to-date view of past interactions, making it easier to personalize services and increase response efficiency. What's more, by using advanced analysis tools, you can track and optimize each contact point, <strong>improving<\/strong> your contact center's <strong>overall performance<\/strong>.  <\/p>\\n<p>Last but not least, such a solution fosters <strong>customer loyalty<\/strong> by providing fast, relevant answers, thereby increasing customer trust and commitment to your company. Discover how digiCONTACTS can <a href=\\\"https:\/\/www.digicontacts.net\/en\/\\\">transform your contact center with our omnichannel solution<\/a>! <\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"2. How does an omnichannel solution improve the customer experience?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>An omnichannel solution dramatically improves the customer experience by offering seamless, integrated communication across various channels. Here's how: <\/p>\\n<p><strong>1. Consistency and continuity: <\/strong>Customers can start an interaction on one channel, such as online chat, and continue it on another, such as the telephone, without having to repeat their information. This ensures a frictionless experience and increases customer satisfaction. <\/p>\\n<p><strong>2. Increased personalization: <\/strong>By centralizing all customer data on a single platform, agents have a complete view of the history of interactions. This makes it possible to personalize responses and anticipate customer needs, offering a made-to-measure service. <\/p>\\n<p><strong>3. Improved availability: <\/strong>Customers can contact your contact center via their preferred channel, be it email, social networks, phone or chat. This flexibility improves their engagement and reinforces their trust in your services. <\/p>\\n<p><strong>4. Reactivity and efficiency: <\/strong>An omnichannel solution manages interactions in real time, ensuring fast, relevant responses. This reduces waiting times and improves the perception of the quality of your service. <\/p>\\n<p><strong>5. Analysis and Optimization: <\/strong>Integrated analysis tools track performance and identify areas for improvement, ensuring continuous optimization of the customer experience.<\/p>\\n\"}}]}<\/script>\n                                <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6373374f e-con-full e-flex e-con e-child\" data-id=\"6373374f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e20394d animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"7e20394d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a3132cccf028\">\n\n            \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-7e20394d\">\n                        <a href=\"#collapse-f9f3f336a3132cccf028\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-f9f3f336a3132cccf028\" aria-expanded=\"false\" aria-controls=\"Collapse-f9f3f336a3132cccf028\">\n                            \n                            <span class=\"ekit-accordion-title\">3. What are the functionalities of an omnichannel contact center solution?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-f9f3f336a3132cccf028\" class=\" collapse\" aria-labelledby=\"primaryHeading-0-7e20394d\" data-parent=\"#accordion-6a3132cccf028\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>An omnichannel contact center solution offers a multitude of features designed to improve efficiency and customer satisfaction. Here are the main ones: <\/p>\n<p><strong>1. Omnichannel integration: <\/strong>centralizes interactions via different channels such as telephone, online chat, email, social networks and SMS, providing a unified view of each customer.<\/p>\n<p><strong>2. Interaction history : <\/strong>Agents have access to a complete history of communications, making it easier to personalize responses and ensure continuity of service.<\/p>\n<p><strong>3. Intelligent Call Routing: <\/strong>Calls and messages are automatically routed to the most qualified agents, reducing waiting times and increasing customer satisfaction.<\/p>\n<p><strong>4. Automation and Self-Service: <\/strong>Options such as auto-responders, chatbots and interactive menus enable routine requests to be handled without human intervention, freeing up agents for more complex tasks.<\/p>\n<p><strong>5. Analysis and reporting: <\/strong>advanced analysis tools provide detailed performance reports, enabling you to identify areas for improvement and optimize operations.<\/p>\n<p><strong>6. CRM integration: <\/strong>The solution connects with existing CRM systems, centralizing customer data and facilitating customer relationship management.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-7e20394d\">\n                        <a href=\"#collapse-bee2ece6a3132cccf028\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-bee2ece6a3132cccf028\" aria-expanded=\"false\" aria-controls=\"Collapse-bee2ece6a3132cccf028\">\n                            \n                            <span class=\"ekit-accordion-title\">4. Why is a seamless omnichannel customer experience essential?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-bee2ece6a3132cccf028\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-7e20394d\" data-parent=\"#accordion-6a3132cccf028\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Delivering a seamless omnichannel customer experience is essential for several key reasons:<\/p>\n<p><strong>1. Improved customer satisfaction: <\/strong>A frictionless experience, where customers can easily move from one channel to another without repeating information, increases customer satisfaction and loyalty.<\/p>\n<p><strong>2. Communication consistency: <\/strong>By integrating all communication channels on a single platform, messages and interactions are consistent and seamless, reinforcing customer confidence in your company.<\/p>\n<p><strong>3. Operational efficiency: <\/strong>Agents have a complete view of customer interactions, enabling them to respond in a more efficient and personalized way. This reduces waiting times and increases productivity. <\/p>\n<p><strong>4. Better Data Management: <\/strong>Centralizing customer data facilitates analysis and optimization of services. Companies can better understand customer needs and behaviors, and adapt their strategies accordingly. <\/p>\n<p><strong>5. Competitiveness: <\/strong>In an increasingly digitalized market, offering a seamless omnichannel experience is a competitive advantage. Customers prefer companies that offer them simple, seamless interactions. <\/p>\n<p><strong>6. Increased engagement: <\/strong>By allowing customers to choose their preferred communication channel, you increase their engagement and interaction with your brand, which can lead to additional sales opportunities.<\/p>\n<p>For more information about our <a href=\"https:\/\/www.digicontacts.net\/en\/\">contact center solution<\/a>, please contact us to schedule a free 20-minute demo!<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                                        <script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"3. What are the functionalities of an omnichannel contact center solution?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>An omnichannel contact center solution offers a multitude of features designed to improve efficiency and customer satisfaction. Here are the main ones: <\/p>\\n<p><strong>1. Omnichannel integration: <\/strong>centralizes interactions via different channels such as telephone, online chat, email, social networks and SMS, providing a unified view of each customer.<\/p>\\n<p><strong>2. Interaction history : <\/strong>Agents have access to a complete history of communications, making it easier to personalize responses and ensure continuity of service.<\/p>\\n<p><strong>3. Intelligent Call Routing: <\/strong>Calls and messages are automatically routed to the most qualified agents, reducing waiting times and increasing customer satisfaction.<\/p>\\n<p><strong>4. Automation and Self-Service: <\/strong>Options such as auto-responders, chatbots and interactive menus enable routine requests to be handled without human intervention, freeing up agents for more complex tasks.<\/p>\\n<p><strong>5. Analysis and reporting: <\/strong>advanced analysis tools provide detailed performance reports, enabling you to identify areas for improvement and optimize operations.<\/p>\\n<p><strong>6. CRM integration: <\/strong>The solution connects with existing CRM systems, centralizing customer data and facilitating customer relationship management.<\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"4. Why is a seamless omnichannel customer experience essential?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Delivering a seamless omnichannel customer experience is essential for several key reasons:<\/p>\\n<p><strong>1. Improved customer satisfaction: <\/strong>A frictionless experience, where customers can easily move from one channel to another without repeating information, increases customer satisfaction and loyalty.<\/p>\\n<p><strong>2. Communication consistency: <\/strong>By integrating all communication channels on a single platform, messages and interactions are consistent and seamless, reinforcing customer confidence in your company.<\/p>\\n<p><strong>3. Operational efficiency: <\/strong>Agents have a complete view of customer interactions, enabling them to respond in a more efficient and personalized way. This reduces waiting times and increases productivity. <\/p>\\n<p><strong>4. Better Data Management: <\/strong>Centralizing customer data facilitates analysis and optimization of services. Companies can better understand customer needs and behaviors, and adapt their strategies accordingly. <\/p>\\n<p><strong>5. Competitiveness: <\/strong>In an increasingly digitalized market, offering a seamless omnichannel experience is a competitive advantage. Customers prefer companies that offer them simple, seamless interactions. <\/p>\\n<p><strong>6. Increased engagement: <\/strong>By allowing customers to choose their preferred communication channel, you increase their engagement and interaction with your brand, which can lead to additional sales opportunities.<\/p>\\n<p>For more information about our <a href=\\\"https:\/\/www.digicontacts.net\/en\/\\\">contact center solution<\/a>, please contact us to schedule a free 20-minute demo!<\/p>\\n\"}}]}<\/script>\n                                <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-32d15568 e-flex e-con-boxed e-con e-parent\" data-id=\"32d15568\" data-element_type=\"container\" data-e-type=\"container\" id=\"demande-demo\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7fa74669 e-con-full e-flex e-con e-child\" data-id=\"7fa74669\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7811671c animated-fast elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"7811671c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-text_left\"><h3 class=\"elementskit-section-subtitle   ekit-heading__subtitle-has-border\">\n\t\t\t\t\t\tFree demonstration\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \"><span>Improve the performance<\/span> of your contact center today!<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>We guarantee tailor-made support for your BtoB and BtoC customer development, satisfaction and win-over strategies. Transparency and responsiveness guaranteed! <\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-73b44988 keydesign-h6 animated-fast elementor-invisible elementor-widget elementor-widget-elementskit-stylish-list\" data-id=\"73b44988\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:300,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-stylish-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\">\t\t<ul class=\"ekit-stylish-list \" >\n\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-9176c3a\" >\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-check\"><\/i>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">No obligation<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-aa8aca8\" >\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-check\"><\/i>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">From 1 station<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"ekit-stylish-list-content-wrapper elementor-repeater-item-b4e5723\" >\n\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-check\"><\/i>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ekit-stylish-list-content-text\">\n\t\t\t\t\t\t\t<span class=\"ekit-stylish-list-content-title\">Installation in less than 24 hours<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b92f09b elementor-align-left elementor-widget__width-auto animated-fast elementor-align--mobileleft elementor-invisible elementor-widget elementor-widget-elementskit-button\" data-id=\"6b92f09b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;,&quot;_animation_delay&quot;:100,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.digicontacts.net\/en\/contact\/\" class=\"elementskit-btn cta-reservez-votre-demo whitespace--normal\" id=\"\">\n\t\t\t\t\tBook your demo<i class=\"far fa-arrow-alt-circle-right\"><\/i>\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b285656 e-con-full e-flex e-con e-child\" data-id=\"b285656\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-15662f5d elementor-widget elementor-widget-image\" data-id=\"15662f5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/demo-solution-relation-client.png\" class=\"attachment-large size-large wp-image-24341\" alt=\"Free demo customer relationship solution\" srcset=\"https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/demo-solution-relation-client.png 600w, https:\/\/www.digicontacts.net\/wp-content\/uploads\/2025\/02\/demo-solution-relation-client-300x200.png 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>OMNICHANNEL CONTACT CENTER AND CALL CENTER SOLUTION Engage your customers more effectively on all digital channels. Our omnichannel solution enables contact centers, call centers and customer relations departments to efficiently collect, process and distribute data from various channels (phone calls, SMS, emails, instant messaging, etc.) to all communication channels. Book a free demo Your needs [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-28449","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.digicontacts.net\/en\/wp-json\/wp\/v2\/pages\/28449","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.digicontacts.net\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.digicontacts.net\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.digicontacts.net\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.digicontacts.net\/en\/wp-json\/wp\/v2\/comments?post=28449"}],"version-history":[{"count":0,"href":"https:\/\/www.digicontacts.net\/en\/wp-json\/wp\/v2\/pages\/28449\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.digicontacts.net\/en\/wp-json\/wp\/v2\/media?parent=28449"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}