Accelerate your sales with powerful software
Do you offer cost-effective solutions to simplify the path to energy transition?
Our call center software is designed to make you more productive, ensure visibility into your business, and boost your sales.
Adopt our call center solution to manage your business
Omnichannel solution: manage all interactions with your customers or prospects on all communication channels.
- Predictive dialing for your outbound campaigns: increase your contact rates and agent productivity.
- Single interface: Manage all your leads, contacts and account information in a single platform to get the full context before a call.
- Customized dashboard: Create customized dashboards with widgets to monitor appointment goals, agent activity, and more.
Activity reports: access out-of-the-box reports on key metrics such as calls placed, appointments made, appointments completed, etc.
Interfacing with many CRMs
The main features of our call center software
Creation of call campaigns
Create your call campaigns quickly and easily. Automatically load your call files from a CSV file or from your CRM. Use all channels: phone, email, sms, whatsapp.
Outbound call engine
Automatically launch calls from a list of phone numbers loaded from our call center software. 3 dialing modes: preview, progressive and predictive.
You can integrate a telephone interview guide to optimize the commercial efficiency of your sales representatives.
Supervise the activity of your sales representatives in real time, via a customizable dashboard composed of several widgets, and interact with them (listening, blowing, ...).
CRM and business tools integration
Our call center software integrates easily with your CRM and allows you to personalize the exchange with the customer / prospect.
The statistical data allows you to have a complete vision of the activity of your sales representatives and to follow the evolution of their performance.
Why choose our digiCONTACTS software for your industry?
- Fast remote installation (or on site).
- Solution adapted to telecommuting.
- A unique interface.
- Offer without commitment in SaaS mode (monthly billing + details of your communications).
- Omnichannel solution (voice, SMS, email, Whatsapp).
- Creation and management of your campaigns.
- CRM / Business tools integration.
- Automated calls
- Dashboard / Supervision tools: listening, blowing, recording, ...
- Reporting / Statistics.
- Voice quality all over the world.
- Special numbers / Local numbers.
- Accompaniment throughout your use. Technical support is available 6 days a week from 8:30 am to 12:30 pm and from 2 pm to midnight.