Call Center solution: Specifications
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digiCONTACTS Call Center automates outgoing calls and offers tools for implementation of campaigns and reporting calls.
Its predictive engine increases the efficiency of your agents and consequently that of your customer relationships
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Call Center solution: Features
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The scope of digiCONTACTS Call Center’s solution’s function and its components is very huge.
The list below gives you a first look. In constant evolution, this call center software is constantly being enriched of new features: do not hesitate to ask us for more information.
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Call Center solution: Architecture
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digiCONTACTS Call Center is based on an environment of reliable and proven products: Asterisk, MySQL, CentOS, etc.
Its modular design allows us to adapt its architecture to your organization (mono-site, multi-site).
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Call Center solution: Demonstrations
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These demonstrations show some features of the interface AGENT and the interface ADMINISTRATIONS.
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