Solutions Call Center and IPBXdigiCONTACTS range is composed of different solutions: digiCONTACTS IPBX, digiCONTACTS Call Center & digiCONTACTS Videoconference and a set of functional modules: supervisory board, call statistics, incoming calls, telesecretariat, telemarketing, sales force, predictive, CTI,... It integrates from the beginning a large functionnalities spectrum which will enables to satisfy the need of a great deal of our customers.
Progressive solutions on telephony IPWe have the capacity, if needed, to make developments in customer demand for integration of telephony into the informatics system of the company. digiCONTACTS is a flexible and open offer likely to respond accurately to the specific needs of our customers. Call Center Software for call centers and commercial unitsdigiCONTACTS Call Center is a turnkey solution (predictive, preview, ACD, IVR, call statistics, real-time monitoring,...). digiCONTACTS Call Center allows you to manage your telemarketing campaigns. Call Center software offers a set of tools ergonomic, intuitive and easy to use to effectively manage your telemarketing. Thanks to digiCONTACTS Call Center, you develop positive contacts and increase the profitability of your business developement: > Predictive dialing. digiCONTACTS Call Center allows the implementation of advanced services in the distribution of calls for companies of different sizes and structures and that, whatever the type of telemarketing campaigns. It allows you to increase productivity, increase your customer service, increase the efficiency of your agents and their motivation,...
Call Center software includes: a predictive engine, an Automatic Call Distribution (ACD), an Interactive Voice Response (IVR), a shared web browsing,...
|